Common Troubleshooting
Battery life exhausted, please replace
battery or charge.
Battery not installed correctly, please
remove and reload.
Battery pack life is ending, please replace
it.
Communication distance out of effective
range.
Different frequency or CTCSS/DCS/DTMF
signals are used, please reset it.
Please change CTCSS/DCS/DTMF signal.
Meanwhile reset CTCSS/DCS/DTMF
signal for all the group members.
Please check whether antenna is well
connected.
Please check whether the antenna is
original.
Please check whether battery voltage is
normal.
Adjust squelch level.
Troubleshooting
Serial No.
Troubles
1
2
3
4
5
Before using this radio, read this guide which contains important
operating instructions for safe usage and RF energy awareness and
control for compliance with applicable standards and regulations.
ATTENTION!
This two-way radio uses electromagnetic energy in the radio frequency (RF) spectrum to provide
communications between two or more users over a distance. RF energy, which when used
improperly, can cause biological damage. All Retevis two-way radios are designed,
manufactured, and ested to ensure they meet government-established RF exposure levels. In
addition, manufacturers also recommend specific operating instructions to users of two-way
radios. These instructions are important because they inform users about RF energy exposure
and provide simple procedures on how to control it. Please refer to the following websites for
more information on what RF energy exposure is and how to control your exposure to assure
compliance with established RF exposure limits: http://www.who.int/en/
RF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR PORTABLE TWO-WAY RADIOS
20
Power-on with no response.
The battery is easily
exhausted after full charging.
Cannot contact with group
members.
Hear other voice (not from the
same group) in the channel.
Short communication
distance.
