Appendix
49
Appendix
General information
CE sign
This device is approved for the connection and use within the public telephone networks in all EC countries – according to the
European Requirements (CTR21)
This device was produced in compliance with the directive EN 55022 as well as EN50082-1. Threshold values for electromagnetic
interference immunity class B for residential and business areas as well as standard EN 50082-1 are met. The device complies
with the safety standard EN60950. Conformity to EC directive 1999/5EG of the European Parliament and the Council of Europe is
granted by the CE sign.
Power failure
The device cannot be operated in the case of a power failure. The internal watch is not impacted. All settings are retained so that
the former state is resumed as soon as power is supplied again.
Compliance with directive 1999/5/EC and Class 1 of the R&TTE
Hereby Retell declares that this answering machine, Retell 340, is in compliance with the essential requirements and other rele-
vant provisions of directive 1999/5/EC.
Retell declares that your Retell 340 meets the requirements of Class 1 of the R&TTE directive and so is designed as not to ad-
versely affect the operation of the telecommunications network.
A full copy of the certificate is available from the address below
Retell, 53 Thames Street, Sunbury on Thames, Middlesex TW16 5QH England
Tel: 01932 779755
Fax: 01932 780383
E-mail:
WWW: www.retellrecorders.co.uk
Guarantee
Subject to the conditions listed below Retell will repair or at its option replace the equipment supplied by them which in Retell’s
opinion is faulty or below standard as a result of inferior workmanship or materials
1.
Applies to issues raised within one year of purchase. Please keep your invoice to prove date of purchase.
2.
Does not cover any faults or defects caused by accident, misuse, fair wear and tear, neglect, tampering with the equip-
ment or any attempt at adjustment or repair except by Retell.
3.
RETELL EXPRESSLY EXCLUDES TO THE EXTENT PERMITTED BY LAW LIABILITY FOR CONSEQUEN-
TIAL LOSS, DAMAGE OR INJURY ARISING FROM OR IN CONNECTION WITH ANY OF ITS PRODUCTS.
NO LIABILITY CAN BE ACCEPTED FOR ANY LOSS OF DATA OR RECORDINGS OR FALIURE TO RECORD
OR CONSEQUENCES OF ANY SUCH LOSS
4.
If a defect occurs, the equipment should be returned prepaid to Retell. Retell cannot be held responsible for damage in
transit for goods sent to them. We suggest sending goods by Recorded Delivery to prove receipt. Proof of posting is not
proof of receipt.
5.
The guarantee does not apply to any batteries or cassettes supplied by Retell nor to any damage caused by leaking bat-
teries.
6.
Only Retell has any authority to vary the terms and conditions of this guarantee. This guarantee is offered as an addi-
tional benefit to the purchasers’ rights and does not affect these rights in any way.
Legality of Recording
Oftel says that you should make every reasonable effort to inform all parties to a call that it may or will be recorded, silently moni-
tored or intruded into. They say that it is up to you how you do this and that acceptable options, depending on circumstances,
might include warning tones, pre-recorded messages, spoken warnings by the operator or written warnings included in publicity
material, telephone directories, contracts, terms of business, staff notices etc. Oftel says that it may not always be possible to
warn first time callers with whom you have had no previous contact but what is important is that you have a systematic procedure
in place, which provides the necessary information where this is a realistic possibility. Oftel also suggest following on a ruling from
the European Court of Human Rights that staff are told of a phone that they can call from which will not be recorded.
If you require further information or for the latest updates since this leaflet was printed contact Oftel, 50 Ludgate Hill, London
EC4M 7JJ. Tel: 0345 145 000. You may also want to contact the Data Protection Registrar for the latest updates on 01625
545745 for the latest updates.
Retell occasionally monitors calls for quality.
