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Troubleshooting Guide
SYMPTOM
CAUSE
No sound
• Not turned on
• Dead single use battery
• Dead rechargeable battery
• Battery improperly inserted
• Blocked earmould or tube
Not loud enough
• Loose earmould
• Blocked earmould
• Change in hearing sensitivity
• Excessive ear wax
• Blocked sound outlet filter
• Volume set too low
POSSIBLE REMEDY
• Turn on by closing the battery door
• Replace battery
• Recharge battery
• Insert battery properly
• Clean earmould or tube blockage
• Reinsert carefully or consult your hearing care professional
• Clean earmould
• Consult your hearing care professional
• Consult your physician, or hearing care professional
• Consult your hearing care professional
• Consult your hearing care professional
Summary of Contents for X-plore BTE XE81-DVI
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