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trouBleshootinG Guide
SYMPTOM
CAUSE
Not loud
• Incorrect earmould placement
enough
• Blocked earmould or dome
• Blocked sound outlet filter
• Change in hearing sensitivity
• Excessive ear wax
• Volume set too low
POSSIBLE REMEDY
• Reinsert earmould
• Clean earmould, replace dome, replace filter
• Change filter or consult your hearing care professional
• Consult your hearing care professional
• Consult your physician
• Increase the volume control if available or consult your hearing care professional