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47

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SYMPTOM

CAUSE

POSSIBLE REMEDY

Sound is distorted,  

spluttering or weak?

Is the battery dead?

Replace it with a new one.

Is the battery dirty?

Clean it or replace it with a new one.

Is the hearing aid or wax filter clogged or broken?

Visit your hearing care professional.

Did your hearing aid get moist?

Use a desiccant.

Battery drains very quickly

Did you leave your hearing aid switched on for long periods of time?

Always switch off your hearing aid when you are not using them, e.g. during the night.

Is the battery old?

Check the date on the battery packaging.

Summary of Contents for 10 CIC

Page 1: ...User guide Custom hearing aids future resound com ...

Page 2: ...Hearing aid type designations for models included in this user guide are DA312r FCC ID X26DA312r IC 6941C DA312r DA13r FCC ID X26DA13r IC 6941C DA13r DA312i FCC ID X26DA312i IC 6941C DA312i and DA13i FCC ID X26DA13i IC 6941C DA13i Please see page 8 9 for a list of models referring to these types This device operates in the frequency range of 2 4 GHz 2 48 GHz This device includes an RF transmitter ...

Page 3: ...jor step it is only one step in a process toward more comfortable hearing Successfully adapting to the amplification your hearing aid provides takes time and consistent use You will enjoy more benefits from your ReSound hearing aids by taking the following actions Wear the hearing aids regularly in order to get comfortable with using them It takes time to get used to hearing aids It may help to be...

Page 4: ...ption which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from the one in which the receiver is connected Consult the dealer or an ...

Page 5: ...uding type DA312i with FCC ID X26DA312i IC number 6941C DA312i models designated by a W with size 312 battery and In the canal ITC hearing aids including type DA13i with FCC ID X26DA13i IC number 6941C DA13i models designated by a W with size 13 battery are available in the following variants FT8ITC DW UP FT8ITC DW HP FT8ITC DW MP FT8ITC DW LP FT8ITC D UP FT8ITC D HP FT8ITC D MP FT8ITC D LP FT8ITC...

Page 6: ...24 8 1 Using ReSound Smart Hearing Aids with iPhone iPad and iPod touch optional 24 8 2 Using ReSound hearing aids with Smart phone apps optional 24 8 3 Cellular phones 25 8 4 Phone Now not for Invisible In Canal 26 8 4 1 Placement of Phone Now magnets 26 8 4 2 Phone Now usage 26 8 5 Telecoil optional 27 8 5 1 Tele loop systems 28 8 5 2 HAC Telephone 28 8 6 Flight mode optional 29 9 Wireless acces...

Page 7: ...onal 4 Sound outlet 5 Wax filter 6 Vent 7 Microphone sound inlet 8 Microphone in Helix tubing 9 Volume control optional 10 Model 11 Manufacturer 12 Serial number 6 2 Your hearing aid Invisible in the Canal Completely In the Canal IIC and CIC 1 Push button optional 2 Battery door and On Off switch 3 Removal cord optional 4 Sound outlet 5 Wax filter 6 Vent 7 Microphone sound inlet s 8 Volume control...

Page 8: ...Battery door and On Off switch 3 Removal cord optional 4 Vent 5 Microphone sound inlet s 6 Volume control optional 7 Model 8 Manufacturer 9 Serial number 6 4 Your hearing aid In the Ear ITE 1 Battery door and On Off switch 2 Wax filter 3 Vent 4 Microphone sound inlet s 5 Volume control optional 6 Model 7 Manufacturer 8 Serial number ...

Page 9: ...nformation on appro priate battery type size for your hearing aid Remove the protective foil to activate the battery On Off 3 Wait for 2 minutes before inserting the battery into the hearing aid 4 Insert the new battery with the positive side in the correct position Always insert the battery in the door never directly into the hearing aid 5 Gently close the battery door i 1 Always use new Zinc Air...

Page 10: ...rom your TV with our TV Streamer When the batteries deplete the support of some wireless accessories shuts down Full functionality returns when you insert a new battery The table below shows how the functionality decreases with the depletion of the batteries Battery level Signal Hearing aid Remote Control Streaming Fully charged P P P Low P P O Depleted change battery P O O 7 4 Insert remove heari...

Page 11: ...erimenting you may discover an easier method With proper insertion hear ing aids should fit snugly but comfortably i NOTE It may be helpful to pull your ear up and outward with your opposite hand during insertion IIC 7 4 3 Remove Invisible In Canal Completely In Canal and Mic In Helix 1 Hold the removal cord with your thumb and index finger and pull outward 2 Hold the edges of the hearing aid with...

Page 12: ...mote Control 2 or the smart phone app to adjust e g the volume 7 5 2 Push button optional Your hearing aid has a program button allowing you to use up to four different listening programs The list on page 2 tells which programs have been enabled 1 Tap the program button to switch between programs 2 You will then hear one or more beeps The number of beeps indicates which program you have selected o...

Page 13: ...ReSound hearing aids please contact your hearing care professional 8 2 Using ReSound hearing aids with smart phone apps optional Use with smart phone apps Notifications of app updates should not be disabled and it is recommended that you install up dates to ensure that the app will function correctly and will be kept up to date The app must only be used with ReSound devices for which it is intende...

Page 14: ...ended cleaning agent to clean the telephone 8 4 2 Phone Now usage 1 Use your telephone in a normal manner 2 A short melody indicates that the Phone Now feature has automatically switched on the tel ephone program i NOTE Initially you may need to move the telephone receiver slightly to find the best position for reliable Phone Now activation and good hearing on the telephone If you have two hearing...

Page 15: ...r ear 8 6 Flight mode optional iWARNING When boarding a flight or entering an area where RF transmitters are prohibited wire less functionality must be deactivated Your ReSound hearing aid allows you to control it from your smart phone or Remote Control 2 However in some areas you are requested to turn off wireless communication Follow these steps to turn off wireless mode 1 For each hearing aid o...

Page 16: ... to the hearing aids 3 Avoid rough handling of hearing aids or dropping them on hard surfaces or floors 4 Do not leave hearing aids in or near direct heat or sunlight such as in a hot parked car as exces sive heat can cause damage or deform the casing 5 Do not wear your hearing aid while showering swimming in heavy rain or in a moist atmosphere such as a steam bath or sauna 6 If your hearing aid d...

Page 17: ...p of the tool into the center of the dial 6 Gently pull the new filter out of the dial 7 Align the new filter to the sound outlet 8 Press the new filter into the opening and simultaneously pull and rock back and forth until the new wax filter is in place 10 2 2 Change Cerustop white wax filters 1 To remove the old wax guard insert the removal side of the wax guard tool into the used wax guard so t...

Page 18: ...s small parts that could be swallowed by children Please be mindful not to leave children unsupervised with this hearing aid 6 Hearing aids should be used only as prescribed by your hearing care professional Incorrect use may result in sudden and permanent hearing loss 7 Warning to hearing care professionals Special care should be exercised in selecting and fit ting hearing aids with maximum sound...

Page 19: ...nect ReSound hearing aids to accessories intended and qualified to be used with ReSound hearing aids 13 iPhone Now warnings 1 Keep magnets out of reach of pets children and people with mental disabilities If a magnet is swallowed please seek advice from a medical practitioner 2 The magnet may affect some medical devices or electronic systems The manufacturer of any magnetically sensitive devices e...

Page 20: ...commended In most cases infrequent use does not permit you to attain full benefit from it The use of a hearing aid is only part of hearing rehabilitation and may need to be supplemented by audi tory training and instructions in lip reading 16 iWarning to hearing aid hearing care professionals US Only A hearing care professional should advise a prospective hearing aid user to consult promptly with ...

Page 21: ...e audiologist or hearing care professional to select and fit a hearing aid to your individual needs If you have reservations about your ability to adapt to amplification you should inquire about the availability of a trial rental or purchase option program Many hearing care professionals now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you...

Page 22: ... accordance with IEC60118 0 Edition3 0 2015 06 IEC60118 7 and ANSI S3 22 2009 supply Voltage 1 3V All Low Power LP models 115 dB SPL typical All Medium Power MP models 119 dB SPL typical All High Power HP models 121 dB SPL typical All Ultra Power UP models 130 dB SPL typical ...

Page 23: ...receiver close to a hearing aid Move your hand away to create more space between the hearing aid and the object Is your ear full of wax Visit your physician No sound Is the hearing aid turned on Switch it on Is the hearing aid in telecoil mode Switch to the microphone program Is there a battery in the hearing aid Insert a new battery Is the battery still good Replace with a new one Is the hearing ...

Page 24: ...one Is the hearing aid or wax filter clogged or broken Visit your hearing care professional Did your hearing aid get moist Use a desiccant Battery drains very quickly Did you leave your hearing aid switched on for long periods of time Always switch off your hearing aid when you are not using them e g during the night Is the battery old Check the date on the battery packaging ...

Page 25: ...ase contact your hearing care professional for assistance ReSound hearing aids that malfunction must be repaired by a qualified technician Do not attempt to open the case of hearing aids as this will invalidate the warranty 22 Temperature test transport and storage information ReSound hearing aids are subjected to various tests in temperature and damp heating cycling between 25 C 13 F and 70 C 158...

Page 26: ...R CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFT...

Page 27: ...53 52 ...

Page 28: ...55 54 Please ask your local hearing care professional concerning disposal of your hearing aids ...

Page 29: ...ng to Health Canada GN ReSound North America 8001 E Bloomington Freeway Bloomington MN 55420 USA 1 800 882 3636 future resound com ReSound Canada 303 Supertest Road Toronto ON M3J 2M4 Canada 1 888 737 6863 future resound com 400844011US CA 18 08 Rev B ...

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