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1. INTRODUCTION

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2. PRINT SERVER INSTALLATION

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3. SOFTWARE INSTALLATION

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NINSTALLING THE

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4. INTERNET PRINTER CONNECTION AND HP WEB JETADMIN

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5. CONFIGURATION FROM EMBEDDED WEB SERVER

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6. NETWORK PRINT MONITOR

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/NT/2000/XP/2003

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/NT/2000/XP/2003

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7. TCP/IP LPR PORT PRINTING INSTALLATION

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8. UPGRADING PRINT SERVER

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PGRADING THE PRINT SERVER FROM

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PGRADING THE PRINT SERVER FROM

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PGRADING THE PRINT SERVER FROM

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PGRADING THE PRINT SERVER FROM

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9. TROUBLESHOOTING

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Summary of Contents for RP-UB2803B

Page 1: ...TUP MENU 37 INSTALLING PRINT SERVER ON NETWARE 4 X 5 X 41 SETTING UP A MACINTOSH COMPUTER 43 6 NETWORK PRINT MONITOR 47 PREPARATION 47 TCP IP PROTOCOL INSTALLATION 48 IPX SPX COMPATIBLE PROTOCOL INSTALLATION 48 NETBEUI PROTOCOL INSTALLATION 49 WINDOWS 95 98 ME NT 2000 XP 2003 MANUAL INSTALLATION PROCEDURE 49 UNINSTALLING NETWORK PRINT PORT ON WINDOWS 95 98 ME NT 2000 XP 2003 51 7 TCP IP LPR PORT P...

Page 2: ...S 65 WINDOWS 95 98 ME NT 2000 XP 2003 VISTA 7 TROUBLESHOOTING 65 MOVING THE PRINT SERVER TO A NEW SEGMENT 66 MOVING YOUR COMPUTER TO A NEW SEGMENT 67 NOVELL NETWARE TROUBLESHOOTING 67 TCP IP TROUBLESHOOTING 67 APPENDIX 70 FREQUENTLY ASKED QUESTIONS 75 ADDITIONAL INSTALLATION INSTRUCTIONS 77 ...

Page 3: ... equipment has been tested and found to comply with the limits for a Class B digital device pursuant to subpart J of Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordanc...

Page 4: ...n these print servers Any standard SNMP based application can be used to access and manage these print servers Network configuration The print servers provide an embedded web server that can be accessed via a proper web browser We also subsidiary Windows based PSAdmin utility which help administrator to setup print server environment Components and Features Network Print Server 1 Bi directional pa...

Page 5: ... Port at USB 1 1 Before you start you should prepare the following items One Windows based computer with print server setup CD One printer One printer cable Hardware Installation To install the print servers you need to complete these steps Confirm that your printer parallel port or USB Port works well Connect the print server to the network and printer and plug in the print server Follow these in...

Page 6: ...6 PARALLEL Rear Panel USB1 USB2 LAN PARALLEL is Port 1 PID1 USB1 is Port 2 PID2 USB2 is Port 3 PID3 Network Environment Wired Network with Print Server ...

Page 7: ...n we provide software for network configuration on the following networks Novell NetWare 3 12 4 x 5 x 6 0 6 5 Bindery and NDS Microsoft Windows 95 98 Me Microsoft Windows NT 2000 XP 2003 Vista 7 Apple EtherTalk UNIX Linux system Internet via Internet Printer Connection software Configuration Solution Table Setup Operating System Function Remarks PSAdmin utility Setup Wizard Windows 95 98 Me Window...

Page 8: ...enabled print server Allows saving distribution of HQ hardcopy document over Internet replacing fax mail Comment Configuration solution Table has many installations way to setup Windows 95 98 Me Windows NT 2000 XP 2003 Vista 7 NetWare UNIX Linux system and Mac computer Firstly we introduce PSAdmin utility HP Web JetAdmin program and Internet Printing Protocol solution Then we will discuss Embedded...

Page 9: ...D of print server Installing the PSAdmin and Print Server s Driver 1 To enable network communication with print server your computer must have a proper IP address e g 192 168 0 100 the print server s default IP is 192 168 0 10 2 Insert the setup CD into your CD drive and the following message appears Note For setup wizard under Windows Vista 7 you have to choose the Run as administrator by right c...

Page 10: ...erver s driver PSAdmin and Setup Wizard into your computer The default installation directory will be C Program files Network Print Monitor 4 Click Next the wizard will automatically discover the print server 5 From the Select A Print Sever screen select the print server and its port number that you want to configure and click Next ...

Page 11: ...11 ...

Page 12: ... IP address 192 168 0 10 Subnet Mask 255 255 255 0 Click Yes if you want change IP address to the print server and then click Next Note The IP address of print server must be within the same subnet as your network adapter 7 In the setup wizard select an already configured printer from the list click Next Next and then Finish to complete the installation or ...

Page 13: ...13 Select Add New Printer if the print server is connected to a printer that hasn t been installed before and does not appear in the list ...

Page 14: ...lick Add New Printer to launch Windows Add Printer Wizard 9 Click Next and select Local Printer make sure the Automatically detect and install my Plug and Play printer check box is NOT checked Then click Next ...

Page 15: ...the Use the following port radio button is clicked and select LPT1 recommended Printer Port from the pull down list Then click Next 11 Select Manufacturer and Printer from the lists of printer s driver Then click Next ...

Page 16: ...k Next 13 Then choose whether you want to share the printer with other network user print a test page please select No etc Select the appropriate radio button and click Next and Finish 14 In the setup wizard finish the installation by highlighting the installed printer in the Select a Printer list and click Next NEXT Finish 15 From Windows system go to start Printers and Faxes and highlight your n...

Page 17: ...17 16 Right click select Properties Ports and verify that the print server s port appears ...

Page 18: ... Programs Network Print Server PSAdmin The screen will then appear as follow picture All print server s feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes MAC Address The Ether...

Page 19: ...lect Obtain an IP address from DHCP server If there is a DHCP server on your network This option allows the print server to obtain IP related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please skip to the following step 3 In the IP Address option type an IP address for the print server The IP add...

Page 20: ...erver as a Supervisor Admin or equivalent 2 Click Wizard button just like a picture and select NetWare Wizard as follow picture 3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server 5 Type in a Print Queue Names Note Each print queue corresponds to each print port of the print server 6 Click OK 7 Done 8 From your NetWare client computer such as...

Page 21: ...ct the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will appear Properties button just like a picture as follow picture 5 Select NetWare and type in the Print server that created during PCONSOLE 6 Optional In Bindery Settings Select NetWare file server s that print server can do Bindery mode 7 Optional In NDS Settings Select NetWare file serve...

Page 22: ...d IP address to the print server Specify an IP address IP Address This option shows the print server s current IP address maybe obtained from your DHCP server or manually specified This option also allows you to manually specify an IP address to the print server if DHCP option is disabled Subnet Mask This option shows the print server s current subnet mask maybe obtained from the DHCP server or ma...

Page 23: ...picture 2 Select General Upgrade Make sure that the upgrade file is located in the same directory as PSAdmin Reset 1 Click Reset button just like a picture 2 Reset allows the user to reset the print server device in order to establish a new connection or for new settings to take effect Refresh 1 Click Reset button just like a picture 2 Refresh searches the network for all attached print server s ...

Page 24: ...t the Queue Serviced by Printer option For NetWare 4 x s PCONSOLE please select Printers option and select Printer 0 instead 9 Select the Printer 0 and press the Insert key to add the print queues you create in Step 6 into the list For NetWare 4 x s PCONSOLE please select Print queues assigned option instead 10 Reset the print server by clicking the Reset icon from the PSAdmin Done Note Please ref...

Page 25: ...dd Remove Programs icon 3 Click Change or Remove Programs tab 4 Select Network Print Monitor for Windows 95 98 NT 2000 XP 2003 and click Change Remove button 5 The un installation wizard program will be launched 6 Follow the directions on the screen to complete the un installation procedure ...

Page 26: ...00 XP 2003 Vista 7 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print server s web page For example to install Windows 2000 by IPP service you must follow below information 1 Click Start button 2 Select Settings and then select Printers opti...

Page 27: ... print port 3 7 It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK 8 Select the appropriate printer manufacturer and printer type and click Next appear as follow picture 9 If you want your Windows based programs to use this printer as the default printer please select Yes and Click Next It will appear as follow picture ...

Page 28: ...tAdmin software runs on Microsoft Windows NT HP UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at http www hp com go webjetadmin Note When installed on a supported host server HP Web JetAdmin can be accessed from any client through a supported We...

Page 29: ...omain is the host name of your web server and port is the port number assigned during installation Supply users access to HP Web JetAdmin software by adding a link to your web server s home page that is addressed to HP Web JetAdmin s URL For example http server domain port Configuring and Modifying a Device Using your browser navigate to HP Web JetAdmin s URL For example http server domain port Fo...

Page 30: ...ddress with the print server please see the Properties TCP IP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print server s ...

Page 31: ...ocated in the office s LAN System Up Time This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time Firmware Version This option allows you to view firmware version of the print server To verify the print server s firmware version is newer in this time MAC Address This option allows you to view Node ...

Page 32: ...ected with the print server it will be show in the model box Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For Example Waitin...

Page 33: ...s This option allows you to view IP address from the print server The IP address must meet the IP addressing requirements of the network segment default 192 168 0 10 Subnet Mask This option allows you to view subnet mask from the print server Gateway This option allows you to view gateway from the print server Netware Status 1 Click Status it then appears the sub menu 2 Click Netware it then as sh...

Page 34: ...ion is search for NetWare Server by per time NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status 1 Click Status it then appears the sub menu 2 Click AppleTalk it then as shown in the...

Page 35: ...ode ID Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration SNMP Status 1 Click Status it then ap...

Page 36: ...tion allows you to view SNMP traps from the print server SMB Status 1 Click Status it then appears the sub menu 2 Click SMB it then as shown in the following picture Workgroup Name This option allows you to view the SMB Workgroup Name from the print server It must match the SMB workgroup name of your Windows based computer Shared Name This option allows you to view the Shared Name from the print s...

Page 37: ... the print server s System Printer NetWare TCP IP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL default 192 168 0 10 Then the print server s home page will appear in content of the web browser Please follow this information in the setup menu of the print server System Setup 1 Click Setup it then appears the sub menu 2 Click System it then as shown in the follow...

Page 38: ...heck the print server s contact name who in charge of this device System Location This option allows you to input Location name of the print server To confirm the print server s location name where the print server is located in the office s LAN Password This option allows you to input setup password of the print server When you select setup menu of web configuration from the print server it then ...

Page 39: ...ecify a fixed IP address is highly recommended Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment Default Router This option allows you to input gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment NetWare Setup 1 Log into...

Page 40: ...ogon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server Use NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Context box Bindery Mode To Enable Bindery Mode if you want to setup Bindery envir...

Page 41: ...U ABC USA OU Sales Admin FileServer 1 OU Tech Installation Procedure 1 At your file server console type load install 2 Select NCF files options 3 Select Edit AUTOEXEC NCF file 4 Add or Modify the SET BINDERY CONTEXT line to include the NDS organization O and all organization unit OU objects where users are located For example SET BINDERY CONTEXT O ABC OU SALES OU ABC USA O ABC OU TECH OU ABC USA O...

Page 42: ...ronment is performed simply by opening the Chooser window and selecting a printer that is connected to the print server The printer should be a Postscript printer 1 Click Setup it appears the sub menu 2 Click AppleTalk it as shown in the following picture Zone Name In this option type an AppleTalk Zone name that you want the print server to belong to or leave it in default This enables the print s...

Page 43: ...hooser 2 The Chooser window then displays an Apple Zone list Select the Zone name that you specified when configuring the PRINT SERVER Note If you select a Zone that the PRINT SERVER doesn t belong to as you specified in the previous section no print server will be displayed in the Step 4 3 You have to use a PostScript printer you can select the LaserWriter 8 icon 4 The Chooser window then display...

Page 44: ...ver supports up to two community names The default community name is public case sensitive with Read Only access right in default When an unusual condition or activity occurs the SNMP agent alerts the SNMP manager through SNMP traps Following list summaries SNMP trap messages that the print server will send out Activities SNMP Trap Messages Description Link Up or Link Down When the network interfa...

Page 45: ...ars the sub menu 2 Click SNMP it then as shown in the following picture SNMP Community The print server supports up to two community names The default community name is public case sensitive with Read Only access right in default Support HP WebJetAdmin This option allows user determine to disable enable the Support HP WebJetAdmin SNMP Traps Enable the function of sending SNMP Authentication Failur...

Page 46: ...er also support the SMB printing on Microsoft Windows Vista 7 1 Click Setup it appears the sub menu 2 Click SMB it as shown in the following picture Workgroup Name This option allows you to assign a workgroup name to print server on the Network Neighborhood Windows uses it to identify the print server on the Network Shared Name This option allows you to assign a name to print server s port ...

Page 47: ...or further information please read TCP IP Protocol Installation section in this chapter Note If TCP IP protocol is chosen please refer to Assigning an IP Address to the print server section later in this chapter IPX SPX The IPX SPX compatible Protocol must be installed For further information please read IPX SPX compatible Protocol Installation section in this chapter NetBEUI The NetBEUI protocol ...

Page 48: ...8 Restart the computer 9 Done Note Using TCP IP protocol to access the print server requires well configured TCP IP settings If you are not familiar with these settings please consult your network administrator for details or ask for help IPX SPX compatible Protocol Installation 1 Click Start point to Settings and select Control Panel 2 Double click the Network icon 3 If the IPX SPX compatible Pro...

Page 49: ...ndows 9X ME NT 2000 manuals Windows 95 98 Me NT 2000 XP 2003 manual Installation Procedure Please perform the steps as follows to ensure a smooth installation 1 Run Setup from the print server s Setup CD 2 The Network Print Monitor for Windows 95 98 Me Setup will then appear Click Next 3 A message reading Setup is complete You may add the Network Print Port by using the PSAdmin will appear Click O...

Page 50: ...rties 13 Click Details tab and select Add Port 14 In the Add Port dialog box select Other as shown in the following picture 15 Select the Network Print Port and click OK 16 The Add Port box will then appear along with the print server s Node ID The last 6 digits of the Node ID located on the back of the print server unit Select one printer server port from the list which is now connected to one of...

Page 51: ...Network Print Port on Windows 95 98 Me NT 2000 XP 2003 To provide users an easiest way to remove all of the Network Print Port components from Windows 95 98 Me the Network Print Port software comes with un installation wizard program to help users remove the software components from their Windows 95 98 Me NT 2000 XP 2003 Vista 7 systems in minutes Please follow the directions listed below to proce...

Page 52: ...e the PSAdmin utility 2 Manually specify using DOS commands or UNIX text mode commands This applies to Windows NT 2000 XP 2003 and UNIX systems Note The Network Print Monitor can only search for the print server s over the same network segment the Windows NT 2000 XP 2003 computer is located You would like to install a print server on a different network segment DHCP The print server supports DHCP ...

Page 53: ...n that server box type in a printer name e g lp1 for port 1 lp2 for port 2 and lp3 for port 3 of print server Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading After your printer is installed Windows can...

Page 54: ...creen will appear Select Local Printer and click Next 4 From the type of Create a new port box as shown in the following picture select the Standard TCP IP Port Click Next and Next 5 The Add Standard TCP IP Printer Port Wizard box will then appear as shown the picture as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next ...

Page 55: ...gs button and click Next 7 In the Configure Standard TCP IP Port Monitor box as shown in the following picture select LPR form Protocol type in a queue name e g lp1 for port 1 lp2 for port 2 and lp3 for port 3 of print server 8 Click OK and Next Note Please DO NOT type any other name than lp1 lp2 and lp3 in this step ...

Page 56: ...inter name or leave it in default and click Next button 12 A message reading To confirm that the printer is installed properly you can print a test page Select Yes Recommended and click Finish 13 Done Note For Windows RAW protocol printing Port number 9101 for port 1 Port number 9102 for port 2 Port number 9103 for port 3 ...

Page 57: ...ype Choose lpd BSD Make Model Select the printer model For example EPSON LQ570 Printer Connection Type Choose On Remote Server Remote System Input the IP address of the printer server For example 192 168 1 250 Remote Printer lp1 or lp2 or lp3 fixed If the printer connected to the first print server port please choose lp1 If the printer connected to the second print server port please choose lp2 If...

Page 58: ...ter with X Window system installed 1 Make sure that the TCP IP is well configured on your RedHat system including network interface card s driver and IP related settings say IP address subnet mask and gateway IP 2 Log in root 3 Assign Print Server an IP address At shell mode c 1 arp s the IP address you want to assign to the Print Server Print Server s Node ID c 2 Execute tftp Print Server s IP ge...

Page 59: ...59 7 Click Forward button 8 In the Name field type a user defined name click Forward ...

Page 60: ...er field type the IP address of print server 11 In the Queue field type a print server s port name which connect to the printer For example lp1 12 Click Forward button 13 In the Printer field choose Postscript Printer 14 Choose the model of printer and click Forward ...

Page 61: ...61 15 Done ...

Page 62: ...at the necessary binary file is located on your current working directory 2 Before upgrading the print server ensure that it is not printing jobs You have to wait until the print job is finished before you can proceed 3 Be careful not to interrupt the file transfer If the transfer is interrupted the print server may have to be re initialized by your dealer Upgrading the print server from PSAdmin 1...

Page 63: ...et upgrade 5 Change to binary mode 6 At tftp prompt type put mpsXX bin 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser 1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Firmware Upgrade it then as shown in the following picture 4 Click Browse a...

Page 64: ...s not flash four times contact your dealer for a replacement or repair LINK Green If the network cabling is Twisted Pair Cable and when this light is ON the Twisted Pair cable connection is problem free POWER Green In most cases the print server fails to send and receive network data due to incorrect use of the network cable and or to connector problems Twisted Pair Cable is 10BaseT 100BaseT 8 wir...

Page 65: ... for both Ethernet adapters See Multi Segment Frame Type 802 2 Installation later in this section RIP for NWLink IPX SPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double click the Network icon 5 Select Services 6 Select Add 7 In the Select ...

Page 66: ...printer icon Select Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on the next print server s configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printer s Properties page 7 Click OK 8 Done Print server Reconfigu...

Page 67: ...ol you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print server s power and it exactly passed the POST Besides the network cabling is OK As such I can t do tftp command to get and put the print server s configuration file and save its I...

Page 68: ...e file server 1 Due to the presence of this NetWare file server the IPX SPX protocol might be used on your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print server s IP address For more detailed information about Manual Setup please refer to Chapter 3 2 If the solution described above is not applicable you have to follow...

Page 69: ...save this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 192 72 214 100 in this example rather than 192 72 214 68 7 Type for example tftp 192 72 214 68 put config txt to save this new configuration back to print server 8 Move the print server back to the Segment B 9 Done ...

Page 70: ... Assume your computers use the WORKGROUP as the SMB workgroup name in Windows Please assign the same SMB name to your print server If print server uses the different SMB name from computers the SMB printing won t active 2 Now you can find the print server from the SMB workgroup of Windows Then double click it ...

Page 71: ...71 3 Double click it again 4 Now you have to install the printer s driver ...

Page 72: ...72 5 Choose it from the Add Printer Wizard 6 Install printer successfully ...

Page 73: ...73 7 Now you can find your printer s icon and you can use the SMB printing mode ...

Page 74: ... Factory Default 1 Disconnect the external power adapter 2 Hold down the reset button 3 Reconnect the external reset button Wait about 5 6 seconds 4 Release the reset button 5 The print server will restart WARNING This will erase all settings of print server to default and should be performed with caution After performing a factory default the default settings will be DHCP client off IP address 19...

Page 75: ...nnected 4 Recheck the print server connection by running the PSAdmin It should read Connected Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If...

Page 76: ...nter name or the queue name Type in a new name without a space between two characters or replace a space by a dash or an underscore _ Question F The PSAdmin reports Print server Already Exists Printer Already Exists or Print Queue Already Exists after specifying the print server name or the print queue name in Auto Setup Possible Explanation A same print server name or queue names exists in the sp...

Page 77: ...100 PCL or Panasonic KX P6300 PCL or Panasonic KX P6500 PCL to the print server through the Network Print Port DO NOT redirect the printer named Panasonic KX P6100 GDI Panasonic KX P6300 GDI or Panasonic KX P6500 GDI to the print server Please note that the print server doesn t support printing with host based printers e g CAPT GDI and PPA printers Furthermore the print server doesn t support any ...

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