Renegade 2013 Villagio, Owner'S Manual

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VILLAGIO OWNERS MANUAL
Renegade RV 574.848.1126 Page 2
Rev.712a This owner’s manual is subject to change
Updates will be posted on our web site
AT WWW. Renegaderv.com
Filing Warranty Claims
If a problem on the Renegade body is caused by a defect in materials or workmanship, it will be covered by
our
Warranty as described on the Warranty Registration Form. Chassis, engine, tires and battery failures, etc. are
covered by individual manufacturers.
Claims must meet the requirements listed in this document. Failure to meet these requirements may result
in a denied or delayed claim.
Complete a repair order with the following information:

Chassis VIN or Renegade Body Serial Number (see the Renegade Operator’s Guide or our website
for assistance in finding these numbers) .

Year and model of vehicle.

Owner’s and/or service facility’s name and complete address.

Date vehicle was repaired.

Mileage at time of failure.

Itemized description of the problem, including complaint, cause of failure (if known) and correction
(describe in detail) .

Service center labor rate and total time of repair.

Total claim amount, including cost of parts (include Renegade P/Ns), labor, miscellaneous charges
and sales tax (if applicable) .

Your claim or repair order number.
Note: The claim or repair order number is whatever number you use to match Renegade’s payment
with your work done. We will reference the number on our payment.

Renegade Authorization number (repairs costing over $150 U.S. or for structural and paint repair
warranty require prior authorization from Renegade).

Contact Renegade Warranty 574-966-0193 for authorization.

The claim can be mailed, faxed, emailed or performed on line via the Renegade website (assuming
all required information is included) :

Warranty claims can be mailed to :
Renegade RV
Attn: Warranty Department
52216 SR 15
Bristol, IN 46507, U.S.A.

Alternately, you can fax your claim (if no photographs are involved) with the above information to
574-848-0377. (The resolution of the received copies must be acceptable, or you will be asked to
mail your hard copies.)

Or you can email your claim with the above information to warranty@renegaderv.com .
Other claim requirements:

Any repairs over $150 U.S. or for structural and paint repair warranty require prior authorization
from Renegade, and that number must appear on the repair order. Contact the Warranty
Department.

Any claim that is not legible and complete will be returned for completion.

All paint claims require pictures, estimates and prior authorization.