Remington iLIGHT Ultra, Use And Care Manual

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41
Troubleshooting
PROBLEM POSSIBLE
CAUSE
WHAT YOU SHOULD DO
When I place the
Remington iLIGHT
Ultra Face & Body
device against my
skin, nothing hap-
pens. The HAND
PIECE doesn’t
beep, even after a
few seconds.
The Remington
iLIGHT Ultra
Face & Body
device is
locked.
Unlock the Remington iLIGHT Ultra Face &
Body device with the SKIN TONE SENSOR,
based on steps illustrated in Figure 5. Note
that the device must be unlocked again if you
don’t use it for 5 minutes. If you take a break
in the middle of a treatment, or turn off the
device, you will need to unlock the device
again to use it. Test a Patch of Skin using the
SKIN TONE SENSOR.
The CONTACT
SENSORS aren’t
in full contact with
the skin.
Check that both SKIN CONTACT SENSORS
are touching your skin. The Remington iLIGHT
Ultra Face & Body device won’t work unless
it’s flat against your skin. See steps 2b-2f in
Figure 5 for this situation.
You are trying
to treat a small
area, such as
fingers or toes.
You can try pulling your skin to make a bigger
flat area, pushing part of your skin so that the
FLASH WINDOW can reach it (such as another
finger) next to the part you want to treat. If
you can’t get the entire window to touch your
skin, the device will not work.