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M T I R E L I A N C E ™ C O M M E R C I A L W A R R A N T Y
This warranty is effective for all MTI Reliance
™
bathtubs manufactured after January 1, 2008, and
is in lieu of all other warranties.
MTI Baths (MTI) provides a limited warranty to the original purchaser for commercial, rental
or multi-family applications. Bathtubs are warranted only when installed in a climate-controlled
environment according to the instructions contained in our manual
One-Year Warranty
: MTI warrants our Reliance bathtubs for one year. The parts and labor
warranty covers the tub shell and standard factory installed components, including pump, motor
and standard plumbing against defects in material or workmanship. All controls and mechanisms
are subject to the MTI One-Year Parts only warranty described below. The bath must be water
tested for operation and leaks prior to final enclosure of the unit. Failure to do so will void warranty.
If a problem is discovered after the final enclosure, MTI will not be responsible for the cost of
removing or reinstalling the tub, or for the costs associated with any adjacent materials. Proper
drain installation is the responsibility of the installer. MTI’s warranty does not cover drain leakage.
One-Year Parts Only Warranty
: MTI warrants all other components and options such as
in-line heaters and on/off controls, not specified above for one year for parts only against
defects in material or workmanship. Replacement parts shall assume the remaining warranty
period of the parts replaced. Replacement parts are subject to availability, and may differ from those
originally supplied. MTI can not guarantee that parts currently in use will be available in the future.
Changes in materials, parts or specifications are not valid reasons for product refusal or replacement
under warranty claims. Trim kits are specifically excluded from this warranty. MTI does not warrant
valves and accessories. Check with MTI for details.
Return of Warranty Card
: The Warranty Registration Card must be filled out by the purchaser within
120 days from purchase and mailed to MTI Baths in order for this warranty to become effective.
Warranty Limitations
: Your warranty is void if unit is not water tested and inspected prior to final
enclosure. Our warranty does not cover defects, damage, or failure caused by common carrier,
installer, user or other person. Chips, cracks and scratches can be repaired by a qualified technician
at the owner/user’s expense. We do not cover the following: careless handling; modification of any
type for any reason; improper installation (See Installation Instructions); connections supplied
by the installer; improper voltage supply/electrical modifications; misuse; incorrrect or improper
maintenance; incorrect or inadequate water use; use of improper cleaners; or extraordinary acts
such as earthquakes, hurricanes, lightning, floods, hail, etc.
MTI Baths is NOT liable for incidental or consequential damage, loss of time, inconvenience,
incidental expenses, labor or material charges or any other costs related to the application of
this warranty.
Extent of Warranty:
This warranty extends only to the original consumer / purchaser of the MTI Baths
product when purchased and originally installed within the boundaries of the USA. The warranty
terminates after transfer of ownership or if whirlpool is installed or relocated outside the boundaries
of the USA by the original consumer/purchaser prior to the expiration of the warranty period.
Warranty Performance
: In the event of any malfunction or defect covered under the terms of
this warranty, a Factory Authorized Service Agent of MTI Baths will repair the MTI product. To
obtain service, contact the MTI Service Department for an agent in your area and issuance of
a service order number. No work/payment will be made without an authorized service order
number. There will be no charge for parts, labor or freight costs for parts necessary to repair
the tub under warranty. Written notice of any malfunction or defect must be given within ten
days of the time the malfunctions were discovered, and must be accompanied by the pump
serial number, tub model number and manufacturers date to verify purchase date. Notice must
be given to: MTI Baths, 670 N. Price Rd., Sugar Hill, GA 30518, Attn: Service Dept. MTI reserves
the right to inspect the malfunction or defect on site.
