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Reliable Corporation (“Reliable”) warrants to original purchaser of its products that
every product sold by Reliable (a “Reliable Product”) is free from defects in material
and workmanship for a period of one year from the date of purchase, if properly used
and maintained. Subject to the conditions and limitations set forth below, Reliable
will either repair or replace any part of a Reliable Product that proves defective by
reason of improper workmanship or materials. If the defective Reliable Product is
no longer available and cannot be repaired effectively or replaced with an identical
model, Reliable shall replace the defective Reliable Product with a current Reliable
Product of equal or greater value. Repaired parts or replacement products will be
provided by Reliable on an exchange basis, and will be either new or refurbished to
be functionally equivalent to new. If Reliable is unable to repair or replace a Reliable
Product, it will refund the current value of that Reliable Product at the time the
warranty claim is made.
This limited warranty does not cover any damage to a Reliable Product that results
from improper installation, accident, abuse, misuse, natural disaster, insufficient or
excessive electrical supply, abnormal mechanical or environmental conditions, wear
and tear resulting from normal use of the product, or any unauthorized disassembly,
repair, or modification. This limited warranty does not extend to any indirect,
consequential or incidental damages that may be suffered by a user or from the use
of a Reliable Product, including without limitation, any liability for third party claims for
damage, and is limited to the amount paid by the original purchaser Reliable Product
with respect to which this limited warranty protection applies. This limited warranty
does not apply with respect to products that have been altered or which are missing
serial numbers or for products not purchased directly from Reliable or a dealer
authorized by us to sell Reliable Products.
This limited warranty is the only warranty that applies to any Reliable Product,
supersedes any and all terms that may be contained in any other document or
purchase order and may not be altered or amended except expressly in writing by
Reliable.
To obtain a repair or replacement under the terms of this warranty, please contact our
customer service group at 1-800-268-1649 or at [email protected].
You will be required to submit an original receipt via fax or e-mail. The receipt must
reflect that you are the original purchaser, the product was bought directly from us or
from an authorized Reliable dealer and that the warranty claim is being made within
the warranty period. You will be issued a return authorization number (RA#) and
asked to ship the defective product together with proof of purchase and RA#, prepaid
insured to the following address:
Reliable Corporation, 5-100 Wingold Avenue, Toronto, ON M6B 4K7. Freight collect
shipments will be refused. The risk of loss or damage in transit will be borne by the
customer. Once Reliable receives the defective product, it will initiate the repair or
replacement process.
RELIABLE PRODUCTS WARRANTY
Keystone Sewing Machine Company, Inc.
215/922.6900 www.keysew.com [email protected]
