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Reka PW008, User Manual, Page: 15 / 20

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Reka PW008 User Manual Download Page 15

13.

Trouble Shooting

Trouble Shooting

Problem

Cause

Solution

Powerbank not charging or 

intermittent charging.

• Faulty power adaptor.

• Faulty power cable.

• Loose USB port on the

    powerbank.

Replace mains power adaptor.

Replace power cable with a 

suitable replacement.

Contact the service helpline for 

further advice.

Device not charging or

intermittent charging.

• Faulty power cable.

• Loose USB port on the

    powerbank.

• Faulty device.

Replace power cable with a 

suitable replacement.

Contact the service helpline for 

further advice.

Trouble shoot the device with 

the manufacturers directions.

Powerbank always over heating 

when taking a charge or

charging a device.

• Faulty power cable.

• Damaged internal battery.

Replace power cable with a 

suitable replacement. 

STOP USE IMMEDIATELY.

Contact the service helpline for 

further advice.

Ozone smell coming from the 

powerbank.

• Punctured battery shroud.

STOP USE IMMEDIATELY.

Contact the service helpline for 

further advice.

    If you are unsure in anyway about your product please contact the 

      after sales support listed on the warranty card.

Summary of Contents for PW008

Page 1: ...20100mAH RUGGED POWERBANK User Guide ...

Page 2: ... Charging The Powerbank Use Charging A Device Turning The Torch On And Off Product Care Storing Cleaning Trouble Shooting Technical Data Declaration Of Conformity Disposal Disposing Of The Packaging Disposing Of The Device Copyright 2019 20 Thunderbolt Photography Richard Ross All rights reserved All Photos and Illustrations may not be reproduced or used in any manner whatsoever without the expres...

Page 3: ...er s 3 year warranty and outstanding after sales service through our dedicated helpline We hope you enjoy using this product for many years to come If you require technical support or in the unlikely event that your purchase is faulty please telephone our helpline for immediate assistance Faulty product claims made within the 3 year warranty period will be repaired or replaced free of charge provi...

Page 4: ...2 Scope Of Delivery Scope Of Delivery Components 1 Powerbank 2 USB C to USB C Power Cable 3 USB A to USB C Power Cable 1 2 3 ...

Page 5: ...cularly the safety instructions before using the product Failure to follow this user guide may lead to severe injury or product damage Intended Use This product is exclusively designed to be recharged when required and to charge other mobile devices such as smartphones tablets and some laptops This product is not intended for commercial use Only use the product as described in this user guide Any ...

Page 6: ...ty regulations of European economic area This symbol refers to the box packaging The card used is made from widely recycled material This symbol refers to the disposal of waste electrical and electronic equipment according to Directive 2012 19 EU of the European Parliament and of the Council The device and the batteries must not be disposed of together with domestic waste If you want to dispose of...

Page 7: ... WARNING CAUTION NOTE This symbol denotes situations that could cause injury to yourself or others This symbol denotes situations that could cause damage to the product or equipment as well as possible injury to yourself This symbol denotes important information or advice regarding the correct use of the product ...

Page 8: ...t power cable or plug in water or other liquids or expose them to damp or moist conditions DO NOT pull the power cable excessively when disconnecting it to prevent possible shock fire or damage to yourself or the product DO NOT excessively bend the power cable This will minimise excessive wear to the connectors and the power cables If the power cable of the product is faulty it must be replaced to...

Page 9: ...ulations can cause injury or property damage If you notice strange smells or sounds coming from your product or you see smoke or liquids leaking from the product STOP using the product IMMEDIATELY and call the service help centre for advice Failure to do so may result in a fire or explosion Comply with all safety warnings and regulations regarding mobile device usage while operating a vehicle Make...

Page 10: ...roduct Description 6 8 7 10 9 1 5 4 3 2 Description 1 Power Torch Button 2 100 Capacity LED 3 75 Capacity LED 4 50 Capacity LED 5 25 Capacity LED 6 USB A Port 7 USB A Fast Charge Port 8 USB C Port 9 Micro USB port 10 Torch A ...

Page 11: ...nd the other end to a suitable mains power supply The micro USB A 9 and USB C A 8 ports are the only input charging points on the powerbank DO NOT use the USB A ports A 6 and A 7 to charge the powerbank A full charging cycle will take approximately 4 hours with a mains adaptor that provides an output of 20V 2 5A using the USB C A 8 port Lower voltage and amperage will take longer to charge the pow...

Page 12: ... appeared on the device you have connected to confirm that the battery is charging If the charging stops before completion press the Power Torch button A 1 again to continue charging The powerbank will be warm when charging a device If the powerbank or device becomes hotter than normal disconnect the cable immediately from the device and powerbank and leave it for 5 minutes before trying again Dis...

Page 13: ...D torch within this powerbank To turn on the torch press and hold the Power Torch button A 1 for 3 seconds Repeat the same process to turn the torch off DO NOT look at the active torch directly DO NOT point the active torch in the eyes of any person or animals ...

Page 14: ...lways store the powerbank in a dry ambient temperature place 0o C 45o C Check the powerbank every 6 months and recharge if necessary You can reduce the effectiveness or damage the internal battery if the device is left with no charge for long periods stored in damp conditions or in temperatures below 0o C or above 45o C Cleaning It is recommended that to clean your product you do the following Use...

Page 15: ...ower cable with a suitable replacement Contact the service helpline for further advice Trouble shoot the device with the manufacturers directions Powerbank always over heating when taking a charge or charging a device Faulty power cable Damaged internal battery Replace power cable with a suitable replacement STOP USE IMMEDIATELY Contact the service helpline for further advice Ozone smell coming fr...

Page 16: ...2V 3A 15V 3A 20V 2 5A General Approx Weight Approx Dimensions Torch Type Available Ports IP Rating Battery Battery Type Capacity Charge Time Ports Input Ports Input Voltage Micro USB Input Voltage USB C Output Ports Output Voltage USB A Output Voltage USB A Fast Charge Output Voltage USB C Declaration Of Conformity Hereby Quesh Ltd declares that this product is in compliance with Directive 2014 53...

Page 17: ...t be thrown away with your household waste Contact your local authority waste disposal department as they will be able to provide details of the recycling options available in your area Never throw batteries into a fire or expose to excessive heat sources If batteries are swallowed please seek immediate medical attention Always ensure correct battery polarity when installing batteries Do not recha...

Page 18: ...e warranty please send us The completed warranty card with a copy of the original purchase receipt The faulty device with all the accessories included within the packaging This warranty does not cover damage caused by Accidental damage or unanticipated events e g Lightning fire water etc Improper use or transportation Disregard of the safety and maintenance instructions Other improper treatment or...

Page 19: ...port in the event of possible operator errors AFTER SALES SUPPORT enquiries quesh co uk 01270 508538 GB 1800 995 036 IE PRODUCT CODE 20899 SERVICE CENTRE Quesh LTD B7 First Business Park First Avenue Crewe Cheshire UK CW16BG www quesh co uk MODEL PW008 01 2020 Description of malfunction Your details Date and location of purchase Name Address Email ...

Page 20: ...le once it has been brought to our attention In the unlikely event of such occurrence or if you require any information about the product please contact us via our helpline support services details of which are to be found both on this user guide and on the product itself PRODUCED IN CHINA FOR QUESH LTD B7 FIRST BUSINESS PARK FIRST AVENUE CREWE CHESHIRE CW16BG Visit us at www quesh co uk 3 YEAR WA...

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