Error Codes 17
Error code
Explanation
28
Occasional incompatibilities can occur with some devices in
the following bank transactions:
·
Automatic follow-up card change (first transaction made with
a follow-up card)
·
Synchronisation for chipTAN QR via the HBCI/FinTS interface
by means of QR code
Solution: Use the manual chipTAN procedure (chipTAN manual)
once for these transactions.
This can be changed quite easily in the internet branch
(browser banking):
·
Next to the chipTAN QR code display, click on: “Use instead:
chipTAN manual” and follow the displayed instructions
The next transaction, e.g. a transfer, is then displayed again as
usual and automatically as a chipTAN QR code.
Summary of Contents for tanJack photo QR EN
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