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Regency 4821, User Manual, Page: 37 / 48

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35

Troubleshooting

Identifying Sounds

See page 33 for what to do when an alarm occurs.  The following table can help you identify other conditions:

Speaker Sound

Bell Sound

Condition

How to Silence/Reset

Three short beeps; repeats every 2.5 sec.

N/A

Cross (X)
Alarm alert

Enter a code.

Two short, low-pitch beeps.

N/A

Trouble

Press 

MUTE

 + code.*

Low pitch bell (or “ding”) sound.

N/A

Exit Delay

Enter a code.

High pitch bell (or “ding”) sound.

N/A

Entry Delay

Enter a code.

Slow two-tone (“ding-dong”) bell sound.

N/A

Doorbell 1

N/A

Slow bell (“ding”) sound.

N/A

Doorbell 2

N/A

Two quarter-second chime tones.

N/A

Ready and Not
Ready Chimes

N/A

Loud whoop sound for two seconds on
internal and external speakers.

Steady

Audio Test

N/A

*  If your system is programmed to silence trouble sounds, trouble conditions will not be audible, but the message

Trouble Silenced

 will display on the LCD.

Technical Manuals Online! - http://www.tech-man.com

Summary of Contents for 4821

Page 1: ... 16 U Activating Deactivating Code 2 17 U Activating Deactivating the Chime Feature 17 Multi Area Operation 18 Special Information for Multi Partition Maintenance Personnel 18 U Arming Disarming All Areas 19 U Arming Disarming a Specific Area 20 U Arming Disarming Perimeter Zones 20 U Arming Disarming with Entry Exit Delays 21 U Activating Auto Arm 22 U Cancelling Auto Arm 23 U Bypassing Zones 23 ...

Page 2: ...3 In Case of Accidental Activation 33 When an Alarm Occurs 33 Silencing Alarms 34 Troubleshooting 35 Identifying Sounds 35 Power Outages No AC Power 36 Accidental Activation 36 Touchpad Display Reads System Trouble 36 Not Ready Zones 36 System Messages 37 Terms Used in This Manual 43 Quick Reference 45 Technical Manuals Online http www tech man com ...

Page 3: ...iii Technical Manuals Online http www tech man com ...

Page 4: ... Access Control The 4821 can provide controlled access at up to 24 door access stations Attempted Burglary Intrusion It is important to arm your system whenever your building is not occupied You can arm and disarm your system from any of the touchpads if you have the appropriate access code Entry and exit delays give you an adjustable pre programmed amount of time to enter or leave after arming or...

Page 5: ...em seizes the line This condition will normally last less than one minute but under faulty telephone circuit conditions could last as long as 15 minutes PINs Personal ID Codes A PIN is a confidential 4 to 8 digit number you enter on a system touchpad that enables you to perform various system functions including door access Your installer will program the PINs you need to operate your system Code ...

Page 6: ...al station through the telephone lines If you do not want the installation company to have access to your system once it has been installed ask the installer for the installation code and instructions for changing it Once you change the code only you can arm and disarm the system If you need to change the programming of your system you will have to give the installation company the new code Talk t...

Page 7: ...ns an interactive menu displays the options available to you on the second line of the LCD The display rate of these options is programmable Q YS Uic CicdU CdQdec YWXdc 4__b 1 Ubd D_ U C_e TUb YaeYT 3bicdQ 4Yc Qi 34 R E G E N C Y MODEL 4860C 1 2 3 4 5 6 7 8 9 0 STAT INT BYPS CODE 2 DLY CLR ICOM POL TEL FIRE MUTE AUX CHM MEM ENTR DOOR OFF ON ARMED NO DELAY INTERIOR CHIME READY Th u A u g 3 1 19 9 5...

Page 8: ... whether it will silence all areas or the area that you are in Also exits some menus Controls whether or not a chime tone will sound when someone enters a Chime zone while the system is disarmed Erases a mistake made while entering a code or command Toggles zone status between delayed and instant When the system is armed and the NO DELAY LED is on zones programmed for entry and exit delay will be ...

Page 9: ...ond To arm turn ON your system enter your code and press this button To disarm turn OFF your system enter your code and press this button Other number keys are for entering numeric data typically PIN access codes In programming mode accepts programmed options similar to an Enter key on a computer Also exits interactive menus View system status Displays active alarms and trouble conditions Also dis...

Page 10: ...7 System Status Lights The light emitting diodes LEDs reflect only the areas controlled by the touchpad Figure 2 System Status Lights Technical Manuals Online http www tech man com ...

Page 11: ...sed to secure areas within an installation that not all employees are allowed to access Both a card and a PIN are required to gain access Present your card The touchpad will display ENTER CODE Enter your PIN Using the Anti Passback Feature DOOR ENTR Menu Anti passback means preventing one user from giving access to another person by passing back his or her card after accessing a door When the anti...

Page 12: ...nging Door Lock Unlock Schedules DOOR BYPS Menu This menu is for changing door access schedules from the touchpad You can use this feature to temporarily override door schedules Any operations made using the touchpad will be overridden the next time the schedule for the door takes effect To activate the door schedule menu From the touchpad assigned to the current door press DOOR BYPS Code From any...

Page 13: ...selected door to its scheduled setting 2 All Sched Restore all doors to their scheduled settings 3 All Locked Lock all doors Overrides all door schedules 4 Select Door Select another door to lock or unlock 5 Access Door Open a door to allow individual access not the same as unlocking STAT STATUS View the status of the door Viewing Door Status Press DOOR STAT Code to view status of a door A list of...

Page 14: ...em is armed your building is protected so that alarms will sound if the system senses an intruder When your system is disarmed you can move freely throughout the premises without causing an alarm UToggle Method Enter your code Your system may be programmed to automatically arm the interior zones when you enter your code If your system is not programmed this way first press INT to arm the interior ...

Page 15: ...nus 2 If your system is programmed to automatically arm the interior zones when you arm the system press INT 0 to turn off the interior zones 3 Press to arm or to disarm What Happens The ARMED LED is on and the INTERIOR LED is off when you arm the perimeter zones Arming Disarming with Entry Exit Delays Delay times are a number of seconds allowing you to leave or enter your building without setting...

Page 16: ...ress ENTR to accept the default number of minutes 4 Press ENTR to return to the normal display What Happens The LCD will return to the normal display and the next automatic arming will occur at the new time A warning message displays telling you how many minutes are left before automatic arming begins Cancelling Auto Arm If your system is programmed to arm automatically you can manually turn off t...

Page 17: ...zones To see what zones are already bypassed press the BYPS button Toggle Method 1 Press the number of the zone to bypass 2 Press BYPS 3 Enter code if necessary When the system is armed it prompts you for a code Menu Method 1 Enter a code to activate the interactive menus 2 Press BYPS You can then press 0 to see which zones are already bypassed 3 Press 1 to bypass a zone 4 Enter the zone number an...

Page 18: ... reinstate any bypassed zones when the system is disarmed Toggle Method 1 Press the number of the zone to reinstate 2 Press BYPS 3 Enter code if necessary When the system is armed it prompts you for a code Menu Method 1 Enter a code to activate the interactive menus 2 Press BYPS 3 Press 2 to unbypass a zone 4 Enter the zone number and press ENTR 5 Repeat steps 3 and 4 to unbypass other zones or pr...

Page 19: ...tem Activating Deactivating the Chime Feature The Chime feature is used to sound a tone when someone enters a Chime zone For example your system can sound a tone whenever someone enters or leaves the house through the back door This is normally used when the system is disarmed Toggle Method To turn on the chime tones press CHM To turn off the chime tones press CHM Menu Method 1 Press CHM 2 Press 9...

Page 20: ...play Since the operating instructions for a toggle system vary slightly from a menu system both methods of operation are included in this section Your installer can tell you what method to use and which options are programmed for your system A R EA S R R A A 0 D i s a r m R eset 1bUQc 1fQY QR U dY_ c H 3b_cc 1 Qb 1 1b UT 4 1b 4U Qi D Db_eR U _d BUQTi B BUQTi d_ RU Qb UT 1 9 Q Qb XQfU QSSUcc d_ QbU...

Page 21: ...ive menus 2 Press to arm or to disarm all areas If your system is not programmed to automatically arm the interior zones when you arm the system you will have to first turn on the interior zones in each area before arming Use the following steps 1 Enter a code A STATUS display on the LCD indicates that you are in the interactive menus see page 31 for system status messages 2 Enter the number of th...

Page 22: ...rm an area For systems not programmed this way press INT to arm the interior zones 4 Press to arm this area or to disarm Repeat Steps 2 4 for each area you want to arm 5 Press ENTR ENTR to exit What Happens When your system is armed the ARMED and INTERIOR LEDs are on Flashing LEDs indicate that some areas are disarmed the area you just armed will still be armed When your system is disarmed the ARM...

Page 23: ... area where you want to turn off the interior zones 4 Press ENTR to return to the normal display What Happens When you arm the perimeter zones the ARMED LED is on If the INTERIOR LED is also on then the interior zones are also protected When the INTERIOR LED is off you can move freely within the interior zones but the perimeter zones are armed Flashing LEDs indicate that not all areas are armed Ar...

Page 24: ...n which to initiate auto arming 3 Press 1 for Set Arm Time 4 Enter the number of minutes before auto arming goes into effect then press ENTR or just press ENTR to accept the default number of minutes 5 Repeat Steps 2 4 to activate auto arming in other areas or press ENTR to exit 6 Press ENTR to return to the normal display Note This feature is not available with toggle systems What Happens The LCD...

Page 25: ...e This feature is not available with toggle systems What Happens The next automatic arming of the system will be cancelled Bypassing Zones Bypassing a zone means temporarily turning off protection to a part of your building This enables you to access that zone and still protect the other areas in your building You may also need to bypass a zone if you have a Not Ready condition that cannot be imme...

Page 26: ...lso follows the normal display telling you that a zone is bypassed Unbypassing Zones Reinstating unbypassing a zone means turning the protection back on You can press the BYPS button to see what zones are currently bypassed Reinstate bypassed zones as soon as possible so that you do not accidentally leave a zone unprotected You cannot unbypass zones if doing so will cause an alarm Note Some system...

Page 27: ...ning service with a Code 2 access code can arm or disarm your system Activating Deactivating the Chime Feature The Chime feature is used to sound a tone when someone enters a Chime zone For example your system can sound a tone whenever someone enters or leaves the house through the back door This is normally used when the system is disarmed U Toggle Method To turn on the chime tones press CHM To t...

Page 28: ...ll be on when you turn on the Chime feature A tone sounds whenever someone enters or leaves a Chime zone The LED will not light if you try to activate chime sounds in an area where this feature is not enabled through programming A flashing LED indicates that the Chime feature is not active in all areas Technical Manuals Online http www tech man com ...

Page 29: ...eys for at least one full second to activate the alarms The system automatically calls the central station In response the central station will dispatch the police fire department or other emergency personnel Each of these keys must be programmed by your installer to be active Not all keys will be enabled for all installations Adding Changing Removing Users Your system may be configured so that ne...

Page 30: ... will be adding users on site your installer will provide you with the profile numbers you need 4 The LCD will display Access Code Enter the user s code Enter the 4 to 8 digit code that will give this user access to the system then press ENTR 5 The LCD will display Swipe Type Card Enter the encoded card PIN or present the card to the card reader then press ENTR 6 Press MUTE to exit when you are fi...

Page 31: ...ess ENTR 4 The LCD will display Access Code on the first line and the user s access code on the second line Press CLR to erase the digits of the code 5 If you are changing the code enter the new digits for the code and press ENTR If you are removing the code just press ENTR Press ENTR again after the swipe type card or the PIN will not be removed 6 Press MUTE to exit when you are finished Technica...

Page 32: ...e 2 2 Press 1 to select Set Time 3 Enter digit s for the hour in 24 hour military format then press ENTR 4 Enter digit s for minutes then press ENTR 5 Press MUTE to exit Example 1 ENTR code 1 To change the time to 3 45 p m enter 1 5 ENTR 4 5 ENTR Set Date 1 Press 1 ENTR any code except Code 2 2 Press 2 to select Set Date 3 Enter digit s for the month then press ENTR 4 Enter digit s for the day the...

Page 33: ...s in alarm X Alarm Cross alarm is in progress Armed System is armed on Arm Delay An arming delay is in progress Trouble A trouble condition exists Not Ready System is not ready to be armed Ready System is ready to arm Default LCD Display A system status line can be displayed as part of the message s that appear on your LCD when there is no activity at the touchpads See your installer for programmi...

Page 34: ...d to conduct an automatic test of communication between your system and the central station Your installer will tell you if your system has been programmed for this feature and when the test will occur No audible signal will occur during this test Dialer Test The dialer test manually tests the communication between your system and the central station You can perform this test at any time 1 Press 3...

Page 35: ...arning will be heard from all system bells and or speakers The sound will vary depending on the type of alarm You can press MUTE code to silence any trouble or alarm condition 2 The touchpad LCD will indicate what type of alarm has occurred Note Alarms are displayed in the following order of priority 1 Fire 2 Intrusion 3 Emergency 4 Auxiliary 5 Cross alarm You can press STAT to see the zone number...

Page 36: ...h low siren sound Each high low sound lasts approximately 1 2 second 1 sec on 1 sec off INTRUSION Burglary Loud whoop sound 3 whoops per second Steady EMERGENCY Non Medical Slow high low siren sound Each sound lasts about 6 seconds None AUXILIARY Low high siren sound None Note Contact your installing company to program bell sounds To silence any alarm To reset an alarm Single Area Systems Press MU...

Page 37: ... or ding sound N A Exit Delay Enter a code High pitch bell or ding sound N A Entry Delay Enter a code Slow two tone ding dong bell sound N A Doorbell 1 N A Slow bell ding sound N A Doorbell 2 N A Two quarter second chime tones N A Ready and Not Ready Chimes N A Loud whoop sound for two seconds on internal and external speakers Steady Audio Test N A If your system is programmed to silence trouble s...

Page 38: ...about what happens when an alarm occurs Touchpad Display Reads System Trouble Problems with arming can occur if your system has a trouble condition or system failure Press MUTE to silence trouble sounds and enter your access code if prompted In a multi area system only the areas that are accessible with your code at the touchpad you are operating are silenced Press STAT to see the problem that you...

Page 39: ...arm the system Can Not Reset The user does not have privileges to reset the system CODE2 Not Active The Code 2 feature must be active enabled by any code other than Code 2 and within a valid timeframe before the user is granted access CODE2 User A Code 2 user tried to perform a function that is not allowed by a Code 2 user No Common Areas The user does not have access to all areas Normal User A No...

Page 40: ...ypass a zone that cannot be bypassed Bypassed Confirms a zone bypass Configuring your system for automatic bypass is recommended if you forget to unbypass zones you want protected Contact your installer to do this Code Required For security reasons some functions require an access code Delay Key Locked When Armed You cannot change the exit or entry delay state when your system is armed Contact you...

Page 41: ...C power to your system but it is operating on backup battery See page 36 No Alarms In Memory No history of alarms No Bypass Privilege The user is not allowed to bypass zones No Chime Zones Your system does not have chime zones configured No Common Areas The user does not have privileges to perform the function at this touchpad No Delay Zones Your system does not have exit or entry delay zones conf...

Page 42: ...Not Ready The system is not ready to be armed a sensored door or window may be open Not Ready To Arm Press STAT Pressing the STAT button will identify the area where there is a problem Privilege Level Cannot Set CODE2 A Code 2 user cannot activate or deactivate the Code 2 feature Reminder Auto DST Is Active There is no need to reset your system clock in the Spring or Fall Your system is configured...

Page 43: ...ogramming Unbypassed The zone has been successfully unbypassed Zone Is Not A Valid Zone User has attempted to bypass a zone that has not been assigned Valid zone numbers are 1 999 Zone Is Not Bypassable Your system is programmed so that this zone cannot be manually bypassed Zone Not Accessible here The user may have access to all zones but cannot perform functions on this touchpad Zones In Area No...

Page 44: ... alarms and other problems to the central station via the telephone lines When emergencies occur central station personnel dispatch the appropriate authorities chime feature If the system is disarmed a warning tone will sound whenever someone enters or leaves a zone programmed with the Chime feature Code 2 feature Enables temporary users such as guests and housekeepers to operate the system during...

Page 45: ...t arm the system until all zones are ready panic keys POL FIRE and AUX keys on the touchpad used to quickly send an alarm to the central station PIN personal ID code An access code The term PIN is more commonly used by the access control industry profile A set of features used to control access Users are assigned profiles to determine which features they can access Your installer creates and assig...

Page 46: ...nter your code Multi area system Enter your code then press Silence an Alarm or Trouble Press MUTE Code Door Access Operations Open a door Present your card to the reader OR Press DOOR then enter your PIN Open a door for another person grant access to a door 1 Enter the number of the door 2 Press DOOR then enter your PIN Access the anti passback menu DOOR ENTR Code Access the door schedule change ...

Page 47: ...tem or all areas you have access to Toggle Method Menu Method Enter your code Enter your code then press Bypass Unbypass a Zone Toggle Method 1 Enter the zone number 2 Press BYPS and enter your code if prompted Menu Method 1 Enter your code 2 Enter the area number if prompted 3 Press BYPS 4 Enter 1 to bypass or 2 to unbypass 5 Enter the zone number and press ENTR Technical Manuals Online http www ...

Page 48: ... Enter the digit s for day then press ENTR 5 Enter the digit s for year then press ENTR 6 Press MUTE to exit To set the time Example To change the time to 3 45 p m enter 1 ENTR code 1 1 5 ENTR 4 5 ENTR 1 Press 1 ENTR Code 2 Press 1 to select Set Time 3 Enter the digit s for hour in 24 hour military format then press ENTR 4 Enter the digit s for minutes then press ENTR 6 Press MUTE to exit Technica...

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