12
Q&A
Q1.
Water is leaking.
A1.
Water may leak if the product is
not properly and firmly installed. If
the rubber seal is broken, replace it
immediately. You can buy a rubber seal
at any hardware store or contact the
local agent customer service center.
Rubber seal
(thick)
Inner diameter 17.12 ×
thickness 2.62 EPDM 70°
Rubber seal
(thin)
Inner diameter 17.8 ×
thickness 1.9 EPDM 70°
Q2.
The shower water temperature does
not go up.
A2.
The water heater may not ignite and
dispense hot water if the amount of hot
water released is extremely low. Open the
water tap until the water heater is ignited.
Q3.
It feels like the force of the shower has
weakened.
A3.
Depending on the shower mode, the
shower water may feel weak on your
skin. Switch to a different mode to use
the shower. In addition, if the shower
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