REEFE AIR PUMPS 2 YEAR WARRANTY CONDITIONS
1. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If you are a consumer as defined by the Australian
Consumer Law, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure. The following conditions are in addition to your statutory rights.
2. This warranty covers failure due to manufacturing defects within a 2 year period for REEFE™ Pumps purchased and used in mainland Australia. In
the case of failure due to manufacturing defects within 2 years, the pump will be replaced. Diaphragms not replaced according to the required schedule,
are not covered under this warranty.
3. Faults or losses caused due to: Accidents or misuse or lack of maintenance or improper installation or not following these instructions or power
surges/spikes/brownouts, or any other unforeseen event will not be covered by this warranty.
4. The Bearings, Diaphragms, Diffusers, Seals, Valves, Actuating Arms and O-rings are all wearing items and therefore are not covered by warranty for
“normal wear and tear”. They are covered by warranty if they are faulty.
5. Warranty will be void if any tampering or removal of identification labels or electrical cables has occurred. No warranty applies for goods sold or used
for HIRE or RENT or LEASE.
6. These pumps must not be powered by a generator, unless it is certified for use with electronic devices.
7. In the case of a fault, check the instruction manual and maintenance procedures first. If these steps do not rectify the problem, you can return the
faulty appliance to the original place of purchase with proof of purchase (or an acceptable substitute) for replacement or refund. Or you may call our
warranty department on 1800 807 604 to arrange replacement.
8. If an exact replacement is not available, the closest equivalent product of same or better performance will be supplied, at our discretion.
9. This product is guaranteed as fit for the purpose of use as stated in these instruction manuals and for NO OTHER USE. DO NOT use for anything
other than clean, fresh air. DO NOT use for gases or other chemicals.
10. Corrosion due to Chlorine gases is not covered by this warranty. It is the installers responsibility to ensure the pump is supplied with clean, normal
air supply not contaminated by chlorine gases, or any other gas or gaseous substance.
11. This pump MUST NOT be installed in any manner such that if it were to leak, overheat, or have any other unforseen event, that it would cause
damage or loss to property or persons. It MUST be installed in a well-ventilated and drained area. All warranty is void if this condition is not heeded
and no liability can be accepted in the case of damage or loss caused by failing to comply with this condition. Keep out of reach of children, pets,
wildlife and incompetent persons.
12. The Pump must be connected to a suitable electrical circuit, protected by a RCD (safety switch), the warranty is totally voided if the pump is not
protected by a RCD. Do not use an extension lead; the pump must be connected directly to a power outlet. All warranty is void if this instruction is not
followed.
13. This pump is not to be used as your sole supply. For critical applications where loss of supply could cause serious consequences, use a DUAL
PUMP System so you have a backup supply. Not to be used for breathing apparatus or any such similar application.
14. WARNING: this pump contains rare earth magnets on the activating arm, be very careful when disassembling these parts — Conditions of
Warranty: Do NOT allow the magnets to come into contact with any electronic devices, including watches, cell phones, tablets, computers or any device
containing electronic instruments or parts etc. DAMAGE TO ELECTRONIC DEVICES CAN RESULT FROM CLOSE CONTACT WITH THESE
MAGNETS and is not covered by this product warranty.
15. In the case of a fault, refer to the Instruction Manual first. If replacing the diaphragms (normal maintenance 3 to 6 months) does not rectify the
problem, then return the faulty appliance to the original place of purchase with proof of purchase for replacement or refund. Alternatively you can mail
us at PO BOX 650 MORNINGSIDE QLD 4170 or send an email to [email protected] with copy of your purchase receipt, a description of the
problem, and your name and address and phone number - we will review your request and send you a replacement directly if we accept your warranty
claim. Or call us on 1800807604 with the above information; however we will always require a copy of your purchase receipt. Do not send the product
to us unless we ask you to do so.
16. This warranty does not exclude any non-excludable rights according to Australian Law. However any condition that is made void by Australian Law
does not void the remaining conditions, which shall stand unaltered.
WARNING: Conditions of Warranty: This pump MUST NOT be installed in any manner such that if it were to leak,
overheat, or any other unforseen event, that it would cause damage or loss to property or persons. It MUST be installed in a
well-ventilated and drained area. DISCONNECT FROM POWER before touching the pump. Keep out of reach of children, pets,
wildlife and incompetent persons. DO NOT use for anything other than clean, fresh air. DO NOT use for gases or other
chemicals. DO NOT use for breathing apparatus or any such similar application. All warranty is void if these conditions are
not heeded and no liability can be accepted in the case of damage or loss caused by failing to comply with these conditions.
WARNING: this pump contains rare earth magnets on the activating arm, be very careful when disassembling
these parts — Conditions of Warranty: Do NOT allow the magnets to come into contact with any electronic devices, including
watches, cell phones, tablets, computers or any device containing electronic instruments or parts etc. DAMAGE TO
ELECTRONIC DEVICES CAN RESULT FROM CLOSE CONTACT WITH THESE MAGNETS and is not covered by this product
warranty.
©Copyright Ascento Group Australia. REEFE® is a Registered Trademark of Ascento Group Australia. Specifications are approximate and subject to change without notice at Ascento Group Australia’s
discretion. Since the methods and conditions of application are beyond our control, Ascento Group Australia does not accept liability for any deficiency in performance resulting from the misuse or abuse
of its products, the user must ascertain that the chosen product is suitable for their purpose. Product may differ to that illustrated due to design improvements. Conditions apply to all Ascento Group
Australia product warranties which may be varied at Ascento Group Australia’s discretion.
ASCENTO GROUP AUSTRALIA
37 EXPORT ST, LYTTON, QLD, 4178
PO BOX 650, MORNINGSIDE, QLD, 4170
FREECALL: 1800 807 604 EMAIL: