REECE PRODUCT QUALITY GUARANTEE
You have purchased a quality product from Reece Pty Ltd
ABN 84 004 097 090 (“Reece”). This product is covered by a
5 year replacement product warranty and a 12 month warranty
over spare parts and labour.
5 YEAR WARRANTY
This warranty covers faults in the product construction, material
and assembly. Products which are within 5 years from the
date of purchase, found upon inspection by an authorised
Reece representative, to be defective in construction,
material or assembly, will be repaired or exchanged with an
equivalent product free of charge. Replaced items become
Reece’s property.
All replacement products will be available for collection without
charge to the customer at the nearest Reece branch to the
customer’s location, or elsewhere as agreed between the
customer and Reece.
Labour and Spare Parts
The labour for the replacement of products and spare parts
to which this warranty applies will be supplied by Reece or
relevant supplier using licensed plumbers engaged by Reece or
relevant supplier within 1 year from the date of purchase.
Spare parts which are within 1 year from the date of purchase
found upon inspection by an authorised Reece representative
to be defective in construction, material or assembly, will be
replaced free of charge.
Warranty Conditions
This warranty will apply only under all of the
following conditions:
•
The item has been installed by a licensed plumber
•
Failure is due to a fault in the manufacture of the product
•
Proof of purchase (including the date of purchase)
is provided
•
The installation of the product is in accordance with the
instructions provided
This warranty does not cover products purchased as an
ex-display without being fully checked and tested for sale by
the manufacturer.
This warranty does not include faults caused by:
•
Unsuitable or improper use
•
Incorrect installation or installation not in accordance with
the instructions provided
•
Installation or part installation by the purchaser or any person
other than a LICENSED PLUMBER
•
Normal wear and tear
•
Inadequate or complete lack of maintenance
•
Chemical, electrochemical or electrical influences
•
Harsh detergents or abrasive cleaners used on
product finishes
EXCLUSIONS
To the fullest extent permitted by law, Reece excludes all liability
for damage or injury to any person, damage to any property,
and any indirect consequential or other loss or damage.
CLAIM PROCEDURE
For all warranty queries customers are to contact the branch
where the product was purchased. These details can be found
on your purchase invoice.
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
SHOWER.BACKREST
.GRABRAIL.C.5YR
Don’t risk it, use a licensed plumber.
™
5
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