5
4
M E T R O
2
P R A M
~
I N S T R U C T I O N M A N UA L
M E T R O
2
P R A M
~
I N S T R U C T I O N M A N UA L
Warranty information
24 Month Warranty
The Redsbaby METRO
2
and its accessories come with a
24 Month Warranty to cover against faults in materials and
workmanship when your products are used under normal
conditions, according to our user manuals and technical
specifications.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are
entitled to a replacement, or refund, for a major failure
and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired, or replaced, if the goods fail to be of acceptable
quality and the failure does not amount to a major
failure.
The 24 Month Warranty period starts from the date your
product(s) are dispatched from our warehouse. This
includes products that are purchased via pre-order (for
example items that are out of stock or newly launching
products). For a claim to be valid, it must be made within
the claims period.
Your 24 Month Warranty covers manufacturing defects
relating to your pram/accessories as listed below:
•
Chassis, frame, wheels and adaptors;
•
5-point harness buckle, padding, strapping and
assembly; and
•
All soft good seams, bindings and zippers.
To the extent permitted by law, the following are not
covered by warranty:
•
Failure or defects resulting from improper care or use;
•
Normal wear and tear including scratches to the pram
frame;
•
Scuffs and tears to leatherette handles/bumpers;
•
Products purchased second hand or from an
unauthorised distributor;
•
Fading or discolouration of fabrics and materials due to
cleaning and/or excessive sun exposure;
•
Faulty or incorrect assembly of the products by the
customer;
•
Installation of a part or accessory not compatible with
the product and/or not manufactured by Redsbaby;
•
Any modification or alteration not conducted or
authorised by Redsbaby;
•
Corrosion or rust on the wheels and chassis due to
extreme environmental conditions, including high
humidity, salt spray, ice or snow or due to insufficient
maintenance;
