Visit the Support Centre page on our website,
www.redsbaby.com.au and complete the
‘Warranty Claim’ form.
Please ensure all fields are completed; the more
detailed you are with your description of the
defect, the more quickly we will be able to
replace your product.
Once your form has been submitted, a member of
our Customer Care team will contact you within
seven (7) business days. Depending on the nature
of the claim, we will either provide you with a
replacement part or product.
W https://redsbaby.com.au/warranty
P 1300 344 969
Warranty Shipping Information
Replacements provided within
the claims period within Australia
will be provided free of charge,
including shipping costs. If you
require replacement parts to be
shipped internationally within the
warranty claim period, Redsbaby
will provide the parts free of
charge, however the customer is
responsible for covering the cost
difference between international
shipping and local shipping,
based on the original order
shipping address.
Claim Validity
For your claim to be valid, you
must stop using the product
immediately once you become
aware of a fault or defect, and
contact Redsbaby following
the process outlined to point
out the defect.
You can also call our
Customer Care team on
1300 344 964 for assistance
with your warranty claim.
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