What to do if things go wrong
SELF HELP
If the shower is unsatisfactory, make the following checks before calling out the contractor. Any
of these adjustments could restore the performance
a) Water too HOT
Increase water flow by adjusting the
temperature control clockwise.
Clean spray plate holes. (Select outer or
combination spray patterns).
Switch power to MEDIUM setting.
Increase pressure of water supply e.g. fully
open service valve or stop cock. Check hose is
not kinked restricting the water flow.
b) Water too COLD
Decrease water flow by adjusting the
temperature control anti-clockwise.
Select inner or outer spray patterns only.
Switch power to HIGH setting.
c) Spray pattern poor
Clean spray plate and flush heater with
handset removed. Select inner / outer spray
pattern.
d) Water goes cold while using shower
Check power setting lights are on
Check water pressure has not fallen so far as
to let pressure switch cut out, e.g. another tap
drawing water off. Raise position of handset
.
e) Broken parts
Please contact our spares department on
0870 0102 829. Fitting instructions are
provided with spares.
PROFESSIONAL SERVICE
If the previous checks fail to restore the performance, you should either contact the Redring
Technical Advisory Service or seek the assistance of a qualified plumber and / or electrician.
The person who installed the shower is probably the best one to repair it and is certainly
the person to contact if you have a problem in the guarantee period.
The following additional checklist is provided for the benefit of the qualified serviceman.
WARNING – SWITCH OFF THE ELECTRICITY AT THE ISOLATING SWITCH BEFORE
REMOVING THE COVER TO MAKE CHECKS.
a) Water too HOT
Water flow restricted by blockage in filter of
solenoid valve. Switch off water and undo
plastic nut on elbow, loosen brass nut to swing
elbow away from solenoid. Remove filter in
solenoid with long nosed pliers and flush
clean.
b) Water too COLD
Check circuit through thermal cut-out
Check circuit through microswitch on the
pressure switch
Check each element circuit.
Check tightness of electrical connections.
c) Water leaks from burst pressure relief
valve
Check for cause of high pressure and remove
it. Blockage on outlet i.e. blocked spray plate.
Replace the pressure relief disc.
d) Water does not flow when button “A”
“B” or “C is pressed
Check the circuit through the solenoid coil.
Check circuit through microswitch
Possible PCB fault, if defective, then replace.
Power supply not reaching shower.
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