SkyKettle RK-G200S-A
11
ENG
IV.
BEFORE CONTACTING SERVICE
CENTRE
Problem
Possible cause
Solution
The appliance does
not switch on
No power supply
Connect the appliance to a
properly working electric socket
Early switch-off
There are scale deposits on
the heating element
Descale the heating element
(see ‘Cleaning and Maintenance’)
Kettle switches off
in a few seconds
There is no water in the
kettle, boil-dry protection
system has gone off
Unplug the appliance, let it
cool down. Fill the kettle up
above MIN mark
Plastic smell during
use
Appliance is new, the smell is
coming from protective cover
The smell will disappear after
few uses
Synchronization
attempt failed
Bluetooth function on the
mobile device is disabled
Enable Bluetooth function on
the mobile device
Ready for Sky app on the
mobile device is deactivated
Run the Ready for Sky app on
the mobile device
Sync devices are too far
Ensure devices are located
within 49 ft (15 meters) from
each other
The packaging, user manual and the device itself may not be
treated as household waste. Instead, it shall be taken to the ap-
plicable collection point for the recycling of electrical and elec-
tronic equipment.
Bluetooth is the registered trademark of Bluetooth SIG, Inc.
App Store is the service mark of Apple Inc., registered in the USA
and other countries.
Google Play is the registered trademark of Google Inc.
