Troubleshooting
The following troubleshooting guide is designed to assist you in
identifying and rectifying any problems you may experience with your
speakers.
Symptom
Likely cause
Recommended action
No sound
The amplifier is not turned on, or is
not connected to the power outlet
Check that the amplifier is plugged
into the power outlet, and turned on
The sound of a particular
input source is not heard
Improper connections
Make sure that the external
component is connected correctly
Stereo image is
vague/bass response is
lacking
Speakers out of phase
Check that the c to + and –
to – connections have been made
between the amplifier and your
speakers
Buzzing or crackling sound
when connecting wires
Equipment is turned on
Turn off all equipment before
making any cable connections
Distortion at low volumes
Speaker wires are touching each
other, or another terminal, and
shorting the signal
Amplifier is damaged
Ensure that all cable connections are
clean with no loose wires
Check/repair amplifier
Distortion at high volumes
Amplifier is overloaded
Turn down the volume to avoid
damage to your speakers and
amplifier
If the problem cannot be resolved by any of these recommended
actions you should make certain that the problem lies with the
amplifier, as malfunction within other components may also be the
cause of the symptoms. You can do this by borrowing a CD player and
speakers that you are certain are working, and replace your normal
components with these to test the amplifier in isolation. If the problem
persists, please see your local REDGUM Audio dealer.
