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QUESTIONS AND ANSWERS 

 

Why does the blower fan not work after I have turned on the heater power button

The blower fan will not work until the heating element is hot enough to heat the air passing by. It will 

normally turn on after about 10 seconds. 

Why does the blower fan keep running after I have turned off the power button? 

The blower fan will continue to run until the proprietary heat chambers have cooled down. After a 

few minutes the fan will shut off automatically. 

The heater

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s airflow seems to have diminished? 

Make sure the rear intake is not blocked and that the filter is clean. Follow the filter maintenance 

procedure to clean the filter. 

Once I initially plug the unit in and turn it on, how long will it take to heat my room? 

Generally, it takes less than an hour. Please remember that with any type of heating process there 

are many variables: size of the room, how well the room is insulated, how many doors/windows, 

how much bare concrete, outside temperature etc. 

Can I use the heater to heat multiple rooms at the same time? 

Yes. Heating will vary based on how open your floor plan is and the sizes of the rooms involved.     

My home is not insulated very well, will this heater help me? 

Yes, but it will take a little longer to heat the room initially and the outside temperature will also have 

an impact on heating time. Once the room has reached the desired temperature it will cycle on and 

off accordingly. 

Can the heater be used in a bathroom? 

It is not recommended due to the high level of moisture in a bathroom. 

Will I be able to use the heater in a basement or garage? 

Yes, but keep in mind that rooms with little insulation will not retain the heat as efficiently. Bare 

concrete floors which act as a heat sink with any type of heating will absorb some of the heat.   

Can I use more than one heater at a time? 

Yes, but you should make sure they are not on the same circuit. Each heater and appliance should 

be on its own circuit. 

Can I use the heater on a job/construction site

The heater was not designed to be used in a high dust construction environment. Using the heater 

for this purpose will void your warranty. 

Can I move the heater around while it is operating? 

It is not recommended to move any portable heater while it is operating. We recommend moving the 

heater only once the fan has completely turned off. 

Can I use the heater and another appliance at the same time? 

Yes, as long as they are not on the same circuit.   

Can I use an extension cord, surge protector, or power strip with my heater? 

It is not recommended. It is designed to plug directly into a grounded 120 volt 15 amp or higher 

circuit receptacle. However, if you have to use an extension cord, the cord should be No. 14 AWG 

minimum size and rated not less than 2000 watts. The extension cord should be a 3 wire cord with a 

grounding type cord and plug connector. 

I don

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t have a grounded outlet

can I use a cord adaptor or remove the grounding plug

NO. If you don't have a grounded outlet, contact a licensed electrician in your area for advice. 

Removing or altering any part of the heater is unsafe and also will void the warranty. 

Summary of Contents for American Comfort FP11

Page 1: ...American Comfort Series Infrared Fireplace Heaters Models FP11 FP33 ...

Page 2: ...event overloading a circuit do not plug the heater into a circuit that already has other appliances working Connect to properly grounded outlets only This heating unit is for use on 120 volts This appliance has a grounded plug It is normal for the plug to feel warm to the touch however a loose fit between the AC outlet receptacle and plug may cause overheating and distortion of the plug Contact a ...

Page 3: ...evices to prevent failure and or damage If the unit shuts off automatically for any reason please refer to the troubleshooting section for further instructions When transporting or storing the fireplace and cord keep in a dry place free from excessive vibration and store so as to avoid damage SAVE THESE INSTRUCTIONS ...

Page 4: ...by initial heating of internal heater parts and will not occur again 1 Turn the heater on Press the power button on the control panel or on the remote control panel LED will light up This indicates the unit is in POWER mode 2 Set the heating level Press the HEAT button on the control panel to switch between high and low heat and the corresponding HIGH H or LOW L LED will be lit HIGH heat level use...

Page 5: ...he fireplace heater to see what works best for you 4 To ensure maximum efficiency a 40 minimum relative humidity should be maintained in the heated environment 5 The fireplace heater is designed to operate for maximum efficiency up to 80 82 degree range Due to the soft heat concept temperatures at 68 degrees feel as though it were 72 degrees This is due to the heat mixing with humidity evenly for ...

Page 6: ...om It is not recommended due to the high level of moisture in a bathroom Will I be able to use the heater in a basement or garage Yes but keep in mind that rooms with little insulation will not retain the heat as efficiently Bare concrete floors which act as a heat sink with any type of heating will absorb some of the heat Can I use more than one heater at a time Yes but you should make sure they ...

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