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Pub. 42004-545A 

 

G A I - T R O N I C S

®

 

A   H U B B E L L   C O M P A N Y  

 

 

Hands-free VoIP WiFi Telephone 

Manual

 

GAI-TRONICS  3030 KUTZTOWN RD.  READING, PA  19605 USA 

610-777-1374  

  800-492-1212  

  Fax:  610-796-5954 

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ISIT WWW

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GAI

-

TRONICS

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COM FOR PRODUCT LITERATURE AND MANUALS

 

Confidentiality Notice

 

This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive 
business and technical information that is confidential and proprietary to GAI-Tronics.  GAI-Tronics 
retains all intellectual property and other rights in or to the information contained herein, and such 
information may only be used in connection with the operation of your GAI-Tronics product or system.  
This manual may not be disclosed in any form, in whole or in part, directly or indirectly, to any third 
party. 

Product Overview

 

RED ALERT

®

 telephone VoIP WiFi telephones connect to WLANs (wireless local area networks) that 

meet the IEEE 802.11a/b/g/n standard.  These telephones operate from an external power source and 
provide direct point-to-point communications between personnel over an existing LAN. 

Features and Functions

 

RED ALERT telephone VoIP WiFi telephones include the following features: 

 

SIP compatible (RFC3261) 

 

automatic call diversion (memory list) 

 

weather and vandal-resistant 

 

real-time alarm reporting via SNMP, syslog, or TMA 

 

configurable via web page, serial link, or download 

 

four auxiliary inputs 

 

two dry-contact outputs 

 

ADA (Americans with Disabilities Act) compliant 

 

multicast capability, up to eight addresses 

The following RED ALERT telephone VoIP WiFi telephones are detailed in this manual: 

Summary of Contents for 393-810A

Page 1: ...eration 5 Autodial Emergency Calls 5 Autodial Non Emergency Calls 5 General Telephone Calls 6 Receive a Call 6 Multicast Broadcast Reception 6 Installation 6 General Information 6 Safety Guidelines 7...

Page 2: ...23 Corrective Actions 23 USB port 23 Troubleshooting 23 Status Indication 23 Power 23 Heartbeat 24 Link 24 Speed 24 WiFi Activity WiFi Units Only 24 WiFi Ready WiFi Units Only 24 WiFi Connected WiFi...

Page 3: ...manual may not be disclosed in any form in whole or in part directly or indirectly to any third party Product Overview RED ALERT telephone VoIP WiFi telephones connect to WLANs wireless local area net...

Page 4: ...eel front panel CALL off hook push button 12 button Braille keypad CALL RECEIVED WHEN LIT LED and 24 V dc power supply This telephone is simply a rugged hands free telephone and is not intended for em...

Page 5: ...l see http www fcc gov cgb consumerfacts voip html Operation Autodial Emergency Calls Models 393 810A 393AL 810A 394AL 812A 397 810A 397 811A 398 812A Press the HELP push button to immediately call th...

Page 6: ...grammable for up to eight multicast addresses to permit the receipt of multicast broadcasts from different sources or to enable zoning of broadcasts Each multicast address can be assigned a priority v...

Page 7: ...never possible Please note proper grounding does not eliminate the need for lightning protection for the telephone or the telephone system A Cat5 data line lightning surge protector is recommended for...

Page 8: ...losure from the bottom Sealed fittings should be installed at all cable entry points Silicone sealant or equivalent should be applied around and inside all conduit entries Please refer to the examples...

Page 9: ...ess hole using a hole punch equivalent in size to the conduit diameter Bottom entry is strongly recommended Insert a conduit fitting in the access hole 5 Install conduit as required see the Conduit In...

Page 10: ...ge 10 of 29 P Standard IOMs Current Release 42004 Instr Manuals 42004 545A docx 03 20 Figure 6 Model 393AL 810A Figure 7 Model 394AL 812A Figure 8 Model 393 810A Component Locations Figure 9 Models 39...

Page 11: ...36 00x Series or 238 001 Surface Mount Enclosure the front panel assembly mounts directly to the enclosure back box is not required When mounting outdoors the installation of a customer supplied surge...

Page 12: ...phone Manual Page 12 of 29 P Standard IOMs Current Release 42004 Instr Manuals 42004 545A docx 03 20 R Figure 12 Model 398 811A Figure 13 Model 398 812A Figure 14 Component Locations for Models 397 81...

Page 13: ...ne VoIP WiFi Telephone Manual Page 13 of 29 P Standard IOMs Current Release 42004 Instr Manuals 42004 545A docx 03 20 Figure 15 Flush Mount Telephone Back Box Mounting Detail Panel Cut Out 10 13 H 7 6...

Page 14: ...cables into the rear enclosure and install all connections as indicated in the following subsections see Table 2 and Figure 17 NOTE Consult the National Electrical Code NFPA 70 Canadian Standards Ass...

Page 15: ...nstr Manuals 42004 545A docx 03 20 RecommendedCable Table 2 Recommended Cable Cable Use Size and Type Power Two conductor No 22 AWG is typical Inputs Two conductor No 22 AWG is typical Output contacts...

Page 16: ...rk Connection to the WLAN is via the on board WiFi transceiver Antenna An SMA connector is provided for the antenna connection see Figure 17 The connector is mounted on an L bracket on top of the unit...

Page 17: ...g The network configuration must provide VoIP service using the SIP protocol between the desired locations before attempting to configure a GAI Tronics VoIP telephone First Time WiFi Interface Setup S...

Page 18: ...he PC s wireless network adapter is set to DCHP Obtain an IP address automatically to connect to the HF A11x_AP access point the web page will show Set Successfully Restart to use new setting 6 Restar...

Page 19: ...nd click the APPLY button The AP s SSID security mode and encryption type fields will be filled in when the STA interface setting webpage opens again NOTE Manually enter the AP s SSID security mode en...

Page 20: ...Fi Interface Configuration Use this procedure to erase the current wireless network configuration in the telephone and configure the telephone s wireless adapter with the factory default settings 1 Pr...

Page 21: ...hen active Refer to Pub 42004 548 for programming instructions for the inputs see the Reference Documentation section Output Contacts Each RED ALERT WiFi VoIP telephone contains two dry contact output...

Page 22: ...nsmit this information to a remote site syslog output over TCP SNMP Simple Network Management Protocol TMA Telephone Management Application software purchased separately Available alarms are handset i...

Page 23: ...volume Increase the telephone s volume level in the programming configuration High volume Decrease the telephone s volume level in the programming configuration Front panel push buttons not operationa...

Page 24: ...ter J2 on the VoIP carrier PCBA It illuminates when the WiFi Interface is ready to connect to a wireless network see Figure 23 WiFiConnected WiFiUnitsOnly The WiFi CONNECTED LED is a yellow LED locate...

Page 25: ...next to the RJ45 jack J2 see Figure 23 Figure 23 VoIP Carrier PCBA Component Locations Preventive Maintenance for Models 397 81xA and 398 81xA Stainless steel does require maintenance to prevent corr...

Page 26: ...s steel Simply apply wax let dry to a haze and buff to a shine with a clean dry cloth This application should protect the telephone surface for many months as it will allow natural re formation of the...

Page 27: ...allic Flush Mount Telephones 12542 002 Security Screws Torx T 25 inch Pack of 15 12516 003 Security Screws Torx T 25 1 1 8 inches Pack of 10 12520 009 Push Button Replacement Kit Help 12520 010 Push B...

Page 28: ...ons Call Assistance Emergency Help Configurable inputs quantity 4 internal pull up 3 3 V dc tolerant Not available on all models Outputs Output 1 8 A 30 V ac dc resistive load Output 2 8 A 30 V ac dc...

Page 29: ...Model 398 811A 7 2 lb 3 3 kg Model 398 812A 7 2 lb 3 3 kg Approvals Compliance to Standard FCC CFR 47 Part 15 Safety of Information Technology Equipment UL CSA 60950 Enclosures for Electrical Equipme...

Page 30: ...of the Contractor s personnel from the work site Re performance of services shall be Buyer s sole and exclusive remedy and in no event shall GAI Tronics warranty obligations with respect to services e...

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