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RED Redray Operation Manual Download Page 31

REDRAY PLAYER OPERATION GUIDE

COPYRIGHT © 2014 RED.COM, INC

955-0017, REV-D | 31

ACCESS REDRAY LOG FILES

If you need to contact a Bomb Squad representative or support representative about issues with your RE-

DRAY

®

, you may be asked to send in or attach a log file to a support ticket. To access the log file on the RE-

DRAY Player, follow the instructions below:
1. Navigate to the

SETTINGS

>

SYSTEM INFORMATION

menu.

2. Insert a blank USB 2.0 flash drive (formatted as MS-DOS FAT for Mac, or FAT32 for Windows) into the USB

port on the front panel of the REDRAY.

3. Select

Upload System Log

.

4. Select

USB.

The log file is loaded onto the connected USB flash drive.

You can now connect the USB 2.0 flash drive to your computer and acces the REDRAY log file.

NOTE

: Other options available in the REDRAY menu are reserved for future use.

Upload System Log

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Summary of Contents for Redray

Page 1: ...REDRAY PROFESSIONAL 4K CINEMA PLAYER RED COM REDRAY PLAYER O PERAT ION GU IDE...

Page 2: ...ot the REDRAY 29 Trouble with REDRAY Setup 29 Trouble with 4K Image 29 Trouble With Loopback and Compressed Audio 29 Trouble with Media Cards 30 Cannot Upload Movies 30 Cannot Access RED Account 30 Ca...

Page 3: ...rme la norme NMB 003 du Canada FEDERAL COMMUNICATIONS COMMISSION FCC STATE MENTS This equipment has been tested and found to comply with the limits for a Class B digital de vice pursuant to part 15 of...

Page 4: ...t FRANCE Usage Restrictions Geographic Area Where Restriction Applies France For mainland France 2 400 2 4835 GHz Channels 1 16 authorized for indoor use 2 400 2 454 GHz Channels 1 10 authorized for o...

Page 5: ...ces such as radia tors heat registers stoves or any other apparatus that pro duce heat Store in a protected level and ventilated place Avoid exposure to temperature extremes damp severe vibra tion str...

Page 6: ...items are included in your shipment REDRAY Professional 4K Cinema Player IEC Power Cord 802 11 Antenna IR Remote Control Two 2 AAA batteries for IR Remote Control Quick Start Guide If any of these it...

Page 7: ...1 FRONT PANEL ELEMENT DESCRIPTION 1 IR Remote Window Receives commands from IR Remote Control 2 Power LED Illuminates when external AC power is supplied 3 Play LED Illuminates when media is being play...

Page 8: ...uture use 6 VID A OUT HDMI 1 4 connector Video output at up to 12 bit 4 2 2 YCbCr 4096 x 2160p resolution 7 VID B OUT HDMI 1 4 connector Video output at up to 12 bit 4 2 2 YCbCr 4096 x 2160p resolutio...

Page 9: ...TION 1 Power Toggle power On Off Toggle power On Off 2 Up Navigate up in the selected menu Increase the value of the selected menu topic N A 3 Left Navigate left in the selected menu Return to menu fr...

Page 10: ...HDMI 1 4 cable for each port 4 If using a standalone audio receiver plug an HDMI 1 4 cable into the AUDIO port and plug the other end of the cable into an HDMI input port on your audio receiver 5 Plug...

Page 11: ...itor NOTE Use only HDMI 1 4 cables also known as HDMI High Speed cables to connect your monitor s and audio receiver to the REDRAY RECOMMENDED MONITOR SETTINGS The out of the box settings for many mon...

Page 12: ...ling option that fits and scales your content correctly Refer to your monitor s operation guide for more information on your monitor s size and scaling options IMAGE SIZE AND SCALING EXAMPLES DISPLAY...

Page 13: ...the IR Remote Control The REDRAY imme diately enters Power Saving mode The Power LED turns red and the STATUS LED turns off MOVIES MENU OPERATIONS The MOVIES menu consists of several elements includi...

Page 14: ...ploading a progress bar with the movie name displays on the screen After all movies are uploaded they will appear on the INTERNAL DRIVE in alphabetical order 4 Remove the USB flash drive or SDHC card...

Page 15: ...der The first movie is set as the default playback movie 3 Navigate to the desired movie 4 Press Enter to play the selected movie DELETE MOVIES 1 Navigate to the movie you wish to delete 2 Press Right...

Page 16: ...able while playing movies OPERATION SELECT ON IR REMOTE OR REDCOMMAND 1 Stop Press Menu to Stop the movie 2 Play Pause and Resume Press Enter to Play Pause or resume a paused movie 3 Fast Forward1 Pre...

Page 17: ...oes not exist in the top level of the INTERNAL DRIVE or in any other folders you will be notified that you re deleting the movie from the hard drive Select YES to delete the movie MOVE MOVIES Moving a...

Page 18: ...COPYRIGHT 2014 RED COM INC REDRAY PLAYER OPERATION GUIDE 955 0017 REV D 18 4 Press Enter to delete the movie from the list NOTE If you decide not to delete the movie select Cancel Movie Browser Delete...

Page 19: ...g network information date and time settings video information playback settings and more 2 3 1 MENU ELEMENT DESCRIPTION 1 SETTINGS Menu Includes SYSTEM INFORMATION NETWORK DATE AND TIME VIDEO PLAYBAC...

Page 20: ...REDRAY system log files go to Access REDRAY Log Files on page 31 RESET TO FACTORY DEFAULTS Resetting the REDRAY to factory defaults turns off any wireless connection and resets the Ethernet connectio...

Page 21: ...menu After your network settings are configured the current Ethernet and wireless IP addresses are displayed in the NETWORK sub menu NOTE When connecting to a network you can use either an Ethernet or...

Page 22: ...the IP ad dress displays on the NETWORK screen NOTE If the REDRAY is connected to a router through an Ethernet cable and a wireless connection two 2 sets of IP addresses display on the NETWORK screen...

Page 23: ...REDRAY is connected to a router through an Ethernet cable and a wireless connection two sets of IP addresses display on the NETWORK screen CONNECT WIRELESSLY For optimal media download speeds connect...

Page 24: ...s on the NETWORK screen NOTE If the REDRAY is connected to a router through an Ethernet cable and a wireless connection two sets of IP addresses display on the NETWORK screen DATE AND TIME View and mo...

Page 25: ...default for most 4K Ultra High Definition displays is YCbCr BIT DEPTH Select a bit depth If the colorspace is set to RGB the bit depth is limited to 8 bit at 4K resolution If the color space is set t...

Page 26: ...claim your RRencode Plugin licenses included with purchase of REDRAY You can register your REDRAY to an existing RED com account or you can set up a new RED com account If you want to register your RE...

Page 27: ...PLAYER OPERATION GUIDE COPYRIGHT 2014 RED COM INC 955 0017 REV D 27 5 Select the account to which you want to register the REDRAY Your REDRAY is registered to the selected RED com account Register Aut...

Page 28: ...mation in the available fields 4 Select Create Account Your REDRAY is registered to the new RED com account VERIFY REDRAY REGISTRATION Once you register your REDRAY verify that your registration was s...

Page 29: ...display If you are setting up a display that uses four 4 individual 1080p resolution panels to display the 4K media ensure that you have properly cabled the REDRAY Player If using a 1080p monitor ens...

Page 30: ...er your REDRAY or install the RRencode Plugin POTENTIAL RESOLUTION Contact your Bomb Squad representative to verify your information and retrieve your RED account information CANNOT CONNECT REDCOMMAND...

Page 31: ...Player follow the instructions below 1 Navigate to the SETTINGS SYSTEM INFORMATION menu 2 Insert a blank USB 2 0 flash drive formatted as MS DOS FAT for Mac or FAT32 for Windows into the USB port on...

Page 32: ...metry ITU R BT 709 Remote Control IR for REDmote 802 11 Wi Fi Ethernet for REDcommand app Media Security REDCrypt digital media encryption I O Connectors1 4x HDMI 1 4 2x HDMI 1 3 1x USB eSATA hybrid s...

Page 33: ...iles to the video The encoding will terminate automatically if you attempt to use an audio file with another sample rate or format RECOMMENDED HARDWARE CONFIGURATION The time it takes to encode conten...

Page 34: ...online and installed the correct build of REDCINE X PRO on your computer For more information on registering your REDRAY go to Register Authorize Your REDRAY on page 26 1 Open REDCINE X PRO 2 Select...

Page 35: ...UIDE COPYRIGHT 2014 RED COM INC 955 0017 REV D 35 4 Sign in using your RED account username and password 5 Click the Install Now selection box 6 Click Yes to install the RRencode Plugin Sign in to RED...

Page 36: ...installed The selection box now reads Uninstall NOTE The number of available installs is listed at the bottom of the Installed Plugins tab If all of your RRencode Licenses have been allocated you can...

Page 37: ...me you open the REDCINE X PRO application You can also save custom panels for future use or delete them altogether To create a custom REDRAY tab in REDCINE X PRO follow the instructions below 1 Open R...

Page 38: ...ION GUIDE 955 0017 REV D 38 6 Add each of the following settings to your REDRAY tab To add a setting right click the REDRAY tab and select the following options from the drop down menu Framing Control...

Page 39: ...RAY PLAYER OPERATION GUIDE COPYRIGHT 2014 RED COM INC 955 0017 REV D 39 Now you ll be able to easily access these settings from the REDRAY tab when you re preparing your content for encoding REDRAY Pa...

Page 40: ...lips If you have multiple video clips that you want to connect together and encode into a single clip place these files and their corresponding audio files if applicable in the Timeline panel when you...

Page 41: ...ode export your content The RRencode Plugin ONLY accepts the following file formats R3D TIFF DPX ADD CLIPS TO THE BIN PANEL This section describes how to add the video clips to the Bin panel in REDCIN...

Page 42: ...COPYRIGHT 2014 RED COM INC REDRAY PLAYER OPERATION GUIDE 955 0017 REV D 42 3 Click and drag the clip you wish to encode from the Browser Project panel to the Bin panel Add Clip to Bin...

Page 43: ...s to the Timeline and encode those clips into a single clip skip this procedure you will have the option to select a new name when you encode your clips If you want to rename the clip so that a differ...

Page 44: ...and frame rate follow the instructions below 1 Right click the desired clip in the Bin 2 Select Still Sequence Editor 3 Select the desired Gamma option from the drop down menu Available Gamma options...

Page 45: ...eo that does not have a corresponding audio file skip this procedure NOTE Attach only 48 kHz WAV audio files to the video The encoding will terminate automatically if you attempt to use an audio file...

Page 46: ...out the REDCINE X PRO AUDIO SYNC video tutorial available at www red com learn workflow audiosync SYNCHRONIZE AUDIO AND VIDEO This section explains how to sync your audio track to a specific frame in...

Page 47: ...5 0017 REV D 47 7 Click Set Video Slate Point 8 Scroll through the video clip to progress through the audio and then click the point on the waveform that matches the video frame If there are two track...

Page 48: ...COPYRIGHT 2014 RED COM INC REDRAY PLAYER OPERATION GUIDE 955 0017 REV D 48 9 Click Set Audio Slate Point to Scrubber Position next to the track you selected Set Audio Slate Point...

Page 49: ...k Set In Point to trim the clip and remove any frames without cor responding audio The beginning of the clip is cut away and the audio tracks are automatically trimmed to match the new video in point...

Page 50: ...e at that point Drag the video back into the Viewer and type the Clip Frame value into the Scrubber field You can either sync the video and audio to that point or you can use that point to further ref...

Page 51: ...if your source content has an aspect ratio of 16 9 This creates an active image area of 3840 x 2160p with additional black bars on either side Fit Width Select if your source content has an aspect ra...

Page 52: ...e first clip in the sequence 1 Select the frame you want to use as the poster frame 2 Click the Markers panel on the right side of the REDCINE X PRO application NOTE The Markers panel is part of the R...

Page 53: ...sition NOTE Leaving a gap between the 00 00 00 00 position and the start of the first clip will result in a black screen in the encoded video for the length of that gap When you add a clip that has an...

Page 54: ...ESETS A preset is a group of encoding settings When you download the RRencode Plugin the plugin loads a default preset called REDRAY BASE into REDCINE X PRO You can use this default preset to encode c...

Page 55: ...content for applications where you will be using monitors or projectors equipped with DVI or HD SDI inputs or other inputs which do not support HDCP By default this check box is selected Uncompressed...

Page 56: ...n the following options Audio files are attached to your video clips Verify that the Enabled check box is selected and that all check boxes for the 12 Audio Track Channels check are selected No audio...

Page 57: ...go to Create and Edit Presets on page 54 3 Select one of the following from the drop down menu next to the Export button Bin Selected Clips Encodes the clips that are currently selected in the Bin Bi...

Page 58: ...hat RRencode is installed on your system If RRencode is installed but REDRAY BASE is still not an available selection create a new preset For more information about how to edit presets go to Create an...

Page 59: ...encoding process without interruptions You may perform other tasks with caution in RED CINE X PRO during the encoding process but the encoding process will finish sooner if REDCINE X PRO is not distur...

Page 60: ...is section explains how to format your USB flash drive or SDHC card as FAT32 on Windows 1 Connect the USB 2 0 flash drive or SDHC card to your computer 2 Open My Computer 3 Right click the USB or SDHC...

Page 61: ...dows NOTE For more information on formatting flash drives and SDHC cards go to Format USB and SDHC Card on page 59 3 Create a new folder labelled Content on your flash drive or SDHC card NOTE When you...

Page 62: ...etwork your REDRAY is connected 2 Open the App Store on your iPhone or iPad 3 Download and install the REDcommand app 4 Open the REDcommand app REDcommand opens and automatically searches for availabl...

Page 63: ...REDRAY PLAYER OPERATION GUIDE COPYRIGHT 2014 RED COM INC 955 0017 REV D 63 REDcommand can be used to perform playback operations including play pause fast forward rewind and stop Playback Operations...

Page 64: ...MENU SYSTEM INFORMATION Check for Upgrades Upload System Log Reset to Factory Defaults NETWORK Wired Ethernet Wireless DATE AND TIME Change Date and Time VIDEO Colorspace Precision PLAYBACK Video Loop...

Page 65: ...ontrol to communicate with the REDRAY Player IR SPECIFICATIONS SPECIFICATION DESCRIPTION IR Format SONY D7C5 Carrier Signal Pulse modulated with 40 KHz signal at 480 KHz IR CONTROL PROTOCOL KEY CONTRO...

Page 66: ...All trademarks trade names logos icons images written material code and product names used in associa tion with the accompanying product are the copyrights trademarks or other intellectual property ow...

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