PERFORM A HARD RESTORE
A common way to resolve camera firmware issues is to perform a Hard Restore. A Hard Restore functions like a
System Restore in that it changes all settings to the factory default values.
To perform a Hard Restore, follow the instructions below:
1. With the camera turned off, hold the PWR/REC key on the camera for 20 seconds or until the fans turn at a high
speed.
2. Release the PWR/REC key.
The screen displays correctly.
NOTE: User key settings reset as well as any other changes from the default settings.
IMAGE APPEARS GRAINY
SYMPTOM
Image or footage appears grainy.
POTENTIAL RESOLUTIONS
Calibrate the sensor before recording additional clips. For more information, go to
"Sensor Calibration" on page 49
Check the histogram to ensure proper exposure. Noise occurs if an image is overexposed or underexposed.
Use the lowest REDCODE
®
compression possible for the settings you have selected.
Use a higher resolution.
Use Adaptive fan mode to regulate the camera temperature. Noise occurs when the temperature from the applied
calibration map is not in sync.
BLACK AND WHITE IMAGE
SYMPTOM
The display shows that an image is in black and white, and the menus are still in color.
POTENTIAL RESOLUTIONS
Check the Color Saturation setting. If the Saturation setting is set to a low value, change the Saturation to a higher
value.
Reset your camera’s default settings. For more information, go to
.
INCORRECT COLOR TEMPERATURE
SYMPTOM
The camera color temperature is off and the image looks warmer or cooler than normal.
POTENTIAL RESOLUTIONS
Perform an auto white-balance. For more information, go to
.
Calibrate the sensor. For more information, go to
"Sensor Calibration" on page 49
.
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RED RANGER GEMINI OPERATION GUIDE
