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©RECONYX, Inc.
Troubleshooting
For answers to questions about your RECONYX™ HyperFire
TM
camera that you
cannot find in this
Instruction Manual
, please check the RECONYX™ web site
(
www.reconyx.com
).
Firmware Updates
You should also periodically check the RECONYX™ web site for firmware
updates for your camera. We periodically release firmware updates with new
features and/or performance enhancements. Updating firmware on the
HyperFire Series cameras takes just a few seconds, and is well worth the effort to
ensure your camera is performing at the highest level possible.
Limited Nighttime Range
If your nighttime range is less than expected, check to be sure your batteries are
new or fully charged. You can also change your camera’s night mode image
setting to Max Range. Our specified night range values are based on the Max
Range setting. If using Max Range doesn’t resolve the problem, then try running
either NiMH rechargeable batteries or Energizer 1.5V AA Ultimate Lithium
batteries. Alkaline batteries cannot deliver enough amperage to power the
illuminator consistently at night.
The physical camera setup is also important in getting good night time images.
If you aim the camera out over an open field where there is nothing within range
to reflect the Infrared energy back toward the camera, the images will appear
very dark (like shining a flashlight into outer space). The best night time images
will be captured when you have a backdrop of some sort that will reflect energy
back toward the camera (e.g. trees, tall grass, fence, building, hillside, etc).
Focus Problems
If your images appear cloudy or out of focus
, first consider whether there was
snow or frost on the camera windows; you may wish to check your camera after a
fresh snowfall to be sure the windows are not covered with snow. Next, check the
windows for dirt and water spots, and gently clean them with a clean soft cloth
and glass cleaner or water. Image clarity can also be adversely affected by very
high temperatures, so it is a good idea to mount your camera where it will not be
getting direct sunlight during the heat of the day.
