
©2011 ReconRobotics
9
The IR light is always turning on even in daylight, is my Recon
Scout IR/XT/
Rescue
Robot broken?
If there are dust or debris present on the IR blister, the light sensor may determine
the environment has less ambient light than it really does. Ensure that the IR blister is
free of dust or debris by wiping it with a soft towel.
The OCU screen is black, but the Recon Scout robot can still be
controlled, what is going on?
If the screen is black, it typically means that the backlight in the LCD screen is
broken. This is generally caused by dropping or other action which causes an impact
to the OCU. Contact your authorized service station for repair information.
The Recon Scout robot/OCU don’t seem to be holding a charge,
what can be done?
First, give them a full charge. Make sure the Recon Scout robot and OCU are off (pin
in the robot, switch off on the OCU). Charge them for a full six hours. If the lights
on the OCU start flashing, there may be a problem with the charger or the battery.
Otherwise, after six hours, perform a runtime test by turning both devices on and
driving them in place. If they still do not run as expected (1 hour for robot; 2 hours
for OCU), contact your authorized service station for repair information.
How do I request service if my Recon Scout is still experiencing
problems?
If you’re experiencing problems with your Recon Scout robot and it hasn’t been
covered by any of the questions in the FAQ, you can request service by contacting
your ReconRobotics sales representative.
When you contact, please have the serial number of the product that is experiencing
difficulties available. Our technical staff will attempt to evaluate the problem and if
necessary issue an RMA for repair. When sending equipment in for RMA, please
include the entire kit (Recon Scout robot, OCU, and chargers) as some problems may
manifest in one device when caused by another.
©2011 ReconRobotics
2
Recon Scout Robot
Recon Scout Robot
Components
Components
A Recon Scout robot should have...
If any of these items are missing, notify ReconRobotics immediately.
Throwbot
®
, UVI, IR
XT,
Rescue
Antennas
Activation Pin
Wheels (2)
Stabilizer
IR Blister
(IR Scout Only)