2.2.2
、
The key switch of charging box is jammed.
It is recommended to use tweezers or fine needles to pry around the key switch, If the
key switch is still stuck, please send to after-sale service center for repair or replacement
a.
use tweezers or fine needles to gently pry around the key switch.
b.
Press the button again, and check whether it can be used normally.
c.
If the button is still stuck, please send to after-sale service center for repair and
replacement.
Responsibility judgment: Customer Responsibility, such problem is generally caused by
improper usage.
2.2.3
、
The key switch of charging box swaying.
Confirm how long the user has been using it and whether the machine has dropped.
It cannot be repaired, if it does not affect the normal use, it is recommended that use it
normally or send to after-sales service center for replacement.
Responsibility judgment: Customer Responsibility, such problem is generally caused by
improper usage. For Example, the charging box falls to the ground, and the buttons are
impacted by external forces
.
2.3.1
、
The charging box gets stuck when the cover is opened.
It is recommended to open the cover for several times, If the problem still exist, please
send it to the after-sales service center for repair of replacement.
a.
Open and close the cover repeatedly, and shake the it to confirm whether there is
abnormal sound (earphone is not in the box)
b.
Confirm whether the stuck phenomenon has been improved, if it has been improved or
disappeared, it can be used normally.
c.
If the phenomenon still exists, please send it to after-sale service center for repair or
replacement.
Responsibility judgment: Customer Responsibility, such problem is generally caused by
improper usage. For example, the charging box falls to the ground, the top cover is impacted
by external force or the opening force is too large; This situation will also cause the internal
components of the charging box to fall off, resulting in abnormal sound
.
