Realme Air 3 Troubleshooting Manual Download Page 2 | Manualshive

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1.1

The introduction of cleaning tools : tweezers

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cotton swab

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electric torch

、

ethyl alcohol

1.2

Troubleshoot process:

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Summary of Contents for Air 3

Page 1: ...realme Buds Air 3 Troubleshooting manual 1 The diagram form of product positions and cleaning tools ...

Page 2: ...1 1 The introduction of cleaning tools tweezers cotton swab electric torch ethyl alcohol 1 2 Troubleshoot process ...

Page 3: ...rt b Remove the foreign matter or dirt by using tweezers and cotton swabs c Confirm whether the foreign matter and dirt can be removed If it can be removed the machine can be used normally d If the foreign matter cannot be removed please send to after sale service center for repair or replacement Responsibility judgment Customer Responsibility such problem is generally caused by improper usage 2 1...

Page 4: ... for repair and replacement Responsibility judgment Customer Responsibility such problem is generally caused by improper usage 2 1 4 Liquid remains in the USB interface of the charging box a It is recommended to use cotton swabs or tissue to wipe the liquid b Use electric light or mobile phone flash to check the appearance of the USB interface and check whether there are liquid traces c Use the co...

Page 5: ...ponsibility judgment Customer Responsibility such problem is generally caused by improper usage 2 2 1 The key switch of charging box is damaged or missing If the appearance is damaged do not repair and troubleshoot please send to after sale service for repair and replacement Responsibility judgment Customer Responsibility such problem is generally caused by improper usage ...

Page 6: ...r Responsibility such problem is generally caused by improper usage For Example the charging box falls to the ground and the buttons are impacted by external forces 2 3 1 The charging box gets stuck when the cover is opened It is recommended to open the cover for several times If the problem still exist please send it to the after sales service center for repair of replacement a Open and close the...

Page 7: ...to the ground the top cover is impacted by external force or the opening force is too large This situation will also cause the internal components of the charging box to fall off resulting in abnormal sound 2 4 1 Check the pogo pin of the charging box whether there is foreign matter or corrosion Corrosion cannot be repaired please send it to after sale service center for repair or replacement Fore...

Page 8: ...o pogo pins on the same side need to be pressed separately to judge Pogopin卡顿 mp 4 反复取放 mp4 pogopin stutter mp4 remove and put the earphones repeatedly mp4 Responsibility judgment Customer Responsibility such problem is generally caused by improper usage For example foreign matter and sweat corrosion Etc 2 5 1 The appearance of ear phone SPK Confirm whether any foreign matter is blocked in the SPK...

Page 9: ...ent Customer Responsibility such problem is generally caused by improper usage 2 5 3 There is foreign matter blocking sound hole or frustrated hole It is recommended to use tweezers cotton swabs and other tools to remove the foreign matte a Use tweezers cotton swabs to clean b Confirm whether the foreign matter can be removed or not if can be removed the machine can be used normally Responsibility...

Page 10: ...tuck It is recommended to use tweezers cotton swabs and other tools to remove the foreign matte a Use tweezers cotton swabs to clean b Confirm whether the foreign matter can be removed or not if can be removed the machine can be used normally Responsibility judgment Customer Responsibility such problem is generally caused by improper usage 2 5 6 Mic hole deformation damage missing If the appearanc...

Page 11: ...ally c If not please send to after sale service for repair and replacement Responsibility judgment Customer Responsibility such problem is generally caused by improper usage This kind of problem the PAD s surrounding color is different 2 5 8 The charging PAD deformation damage missing If the appearance is damaged do not repair and troubleshoot please send to after sale service for repair and repla...

Page 12: ...usage For Example the earphone falls to the ground and be impacted by external forces 3 Function Test 3 1 Check the power of the charging box It is necessary to ensure that there is no foreign matter or corrosion at the earphone PAD and the pogo pin of charging box and the machine has been cleaned clearly a Open the box and judge the power by the indicator light The red light will flash when the p...

Page 13: ...defective box can be connected normally then the charging box function is OK and can skip to the steps to judge whether the earphone is defective If the internal function of the charging box is abnormal or the button function is invalid the corresponding light effect will not appear if pair the box with earphone It is necessary to confirm with the user whether the box has liquid inflow falling ext...

Page 14: ...n and cleaning of earphones have been completed a Long press the pairing button for 3s and the box flashes white light to pair the phone with the earphone the name of the Bluetooth is realme Buds Air3 The earphone should be in the box refer to the manual for detailed connection Settings mobile Bluetooth interface turn on Bluetooth and search for Bluetooth devices Find the device named realme Buds ...

Page 15: ...sten to whether the music in the left and right earphones is playing normally Adjust the bluetooth volume and the volume bar on the player interface Judgment Both ears have sound then both ears play normally If only one ear has sound the speaker of the other earphone is abnormal If there is no sound in both ears the speaker is abnormal For abnormal earphones it is necessary to confirm to the user ...

Page 16: ...hone is in the box and the cover is closed connect the earphone again for testing touch and ear detection test mp4 Responsibility judgment If the in ear detection function or touch function of earphone is abnormal it should be confirmed with the user whether the earphone has fluid inflow falling external extrusion etc if so it will be the responsibility of the customer If no determine the value ba...

Page 17: ... of the earphone is abnormal it is necessary to confirm to the user whether the earphone has fluid inflow falling external extrusion etc if so it will be the responsibility of the customer If no determine the value based on the actual situation ...

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