References
80
Chapter 5
Black box appears on the screen
•
Closed-captioning might be on. Check the
Caption Display
control panel in the
Preferences
menu. Go to page 72
for more instructions.
Every time I turn on the TV, the Guide is on the screen
•
The GUIDE Plus+ system automatically appears on the screen when you use the TV button on the remote to turn
on the TV. You can turn off this feature by pressing GUIDE
on your remote control and then select the Menu bar.
Press the right arrow button to select
Setup.
Choose
Review options
and select
OFF.
GUIDE Plus+ System Problems
GUIDE Plus+ setup won’t turn off tape for VCR setup and/or channel 02 cable box
•
Check to see if the G-LINK wands are positioned correctly in front of components’ remote sensors.
•
GUIDE Plus+ system control of cable box is slower than direct control of the box itself. Keep this in mind when
changing channels.
•
You may have an incorrect GUIDE Plus+ channel lineup. The guide may get out of sync with the cable provider.
Use the
GUIDE Plus+ Setup
in the
GUIDE Plus+ Menu
to change the zip code to 99999. Turn the TV off for 10
minutes. Use Setup again to change the zip code back to the correct value. If asked, be sure to select the correct
channel lineup from the on-screen list.
Program information doesn’t download
•
Review your setup information and make sure it’s correct. Press MENU on the remote and select
GUIDE Plus+
system
menu and then
Setup
. Go to page 47 for detailed instructions about the GUIDE Plus+ setup menus.
•
The TV must be off to download information. Leave your TV off overnight, for at least 10 hours, to receive the
initial download for your area.
•
If you’re using a cable box, leave it on so you can receive program information.
•
The GUIDE Plus+ system doesn’t display program listings for satellite TV.
Scheduled Watch or Record doesn’t occur
•
Check Schedule for timer conflicts. Go to page 46 for instructions.
•
Make sure the wands of the G-LINK cable are placed in front of the remote sensor(s) on the component(s).
•
Make sure your VCR is turned off during the time you’ve scheduled to record a program because the system turns
the VCR on when it starts recording (if it’s already on when recording starts, the system will turn it off).
•
Make sure there is a tape in the VCR and that the VCR is connected properly.
•
Make sure VCR is tuned to the line input. Don’t change channels.
•
Be sure that you set up the VCR in the
GUIDE Plus+ setup
menus
.
If you don’t complete the
Configuring for a VCR
steps successfully, the Record option won’t be available. Go to page 28 for detailed instructions.
•
If a cable box is attached to your TV, make sure you set it up correctly in the
GUIDE Plus+ setup
menus. Go to page
27 for detailed instructions.
•
The guide comes up each time you turn on the TV. You can disable the guide by going to the Auto-on feature in
the
Setup
menu and select
Review Options
.
Doesn’t tune to correct antenna input
•
Because of occasional irregular data, the guide may inadvertently tune to the incorrect antenna input in the video
window or when using CLEAR to exit the guide.
