EN-26
After connecting to the Internet, I cannot down-
load a fi le
• Erase BD Storage.
• Make sure that the internet connection is work-
ing.
• Try a diff erent USB fl ash drive.
File was downloaded, but playback from fi le
pauses
• Make sure that the USB fl ash drive is a USB 2.0 de-
vice. Using a USB1.1 device may cause pausing.
• Try a diff erent USB fl ash drive.
There is no picture.
• Check that the TV is operating correctly.
• Check the connections.
• Select the AV input assigned to the unit on the
TV.
• Replace the HDMI cable with a better one. A bad
HDMI cable can cause loss of video.
The picture is of poor quality (with snow or
lines).
• Check the connections.
There is no sound or the sound is of poor quality.
• Check the connections.
• Make sure the speakers are connected.
• Make sure the MUTE function is not on.
No surround sound.
• Check to see if system is actually in full Surround
mode (see Audio setting & Speaker setting on
page 22, 23). For AUX/TUNER/OPTICAL mode,
press the
SURROUND
button on the remote
control - the front panel display should indicate
the current setting (STEREO or CH 5.1). If current
setting is
STEREO
, the surround speakers and
center speaker will be inactive. Press
/
button to change surround mode from
STEREO
.
Note: Not all discs, media fi les, or audio sources
provide surround audio, thus lack of audio to
surround speakers may be due to the actual
source being played.
Troubleshooting
I can’t fi nd my fi le in the JPEG listing.
• Make sure the fi le name is valid.
The remote control does not work or works only
intermittently.
• Check that batteries are inserted or change
them.
• Aim the remote control at the unit. The infrared
beam must not be blocked or interrupted.
• Check that the remote control is confi gured to
control the device you are trying to operate with
it.
The subtitles do not appear.
• Check that the BD/DVD disc provides subtitles.
• Refer to the section on how to display subtitles.
The disc menu language is not the correct one.
• The disc menu language has not been set up.
• The language of your choice is not available on
the disc.
