Chapter
Other Information
Troubleshooting
Most problems you encounter with your TV can be corrected by consulting the Troubleshooting list that follows.
TV Problems
TV won’t turn on
•
Press the TV button.
•
Make sure the TV is plugged in.
•
Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
•
Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check the remote
control solutions on the next page.
•
The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting
Front Panel
in the
Access
and Power Options
menu and choosing
Enabled.
Controls don’t work
•
The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting Front Panel in the
Access
and Power Options
menu and choosing
Enabled.
•
Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.
TV turns off unexpectedly
•
A Schedule Recurrence may have been set. In the master menu system go to
Time
then
Schedule.
•
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn the TV on again. If this happens
frequently, the voltage in your house may be abnormally high or low.
•
Sleep Timer
or
Energy Saver
may have been set. Chapter 1 has more details.
TV turns on unexpectedly
•
Wake Timer
might have been set. Go to page 15 for instructions.
•
You might have pressed CH+, CH- or OK on the remote accidentally.
Blank screen
•
Make sure the component connected to the TV is turned on, and the TV is tuned to the correct Video Input Channel (Channel 3/4, VID,
S-VID, etc.)
•
Try another channel.
•
Press RESET, in case the picture controls are set too low.
•
Press the ANTENNA button.
no sound, picture okay
•
Maybe sound is muted. Press the volume up button to restore sound.
•
Maybe Initial Volume is set low. Go to the master
Sound menu
to check.
•
If using S-Video, remember to also connect the component's left and right audio output jacks to the TV.
Can’t select certain channel
•
Channel may be blocked or not approved in the
Parental Control
menu.
noisy stereo reception
•
The station might be weak. Change the
Sound Type
in the
Sound
menu from stereo to mono.
no picture, no sound but TV is on
•
Maybe the cable/air setting is set to the wrong position. Select
Signal Type
from the master
Setup
menu. Go to Chapter 1 for more information.
•
The channel might be empty — change channels.
•
If you’re trying to watch content from a component that’s connected to the TV (like a DVD player or VCR), press the INPUT button on the
remote control until the content appears.
