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If you experience any difficulty with your TV, check these basic remedies
before calling your service technician.
TV will not turn on or controls don’t work
•
Check to make sure it is plugged in.
•
Check the wall receptacle (or extension cord) to make sure it is “live” by
plugging in something else.
•
Try unplugging set for two minutes, plugging it back in, and then
turning it on again.
Problems with remote
•
Maybe something is between the remote and the remote sensor.
•
Maybe the remote is not aimed directly at the TV's remote sensor.
•
Maybe batteries in remote are weak, dead or installed incorrectly. Try
replacing batteries.
•
Remove batteries and hold down one or more buttons for several
seconds. Install the batteries and try remote.
Turns on or off while playing
•
Electronic protection circuit may have been activated because of a
power surge. Wait 30 seconds and then turn on again. If this happens
frequently, the voltage in your house may be abnormally high.
•
Maybe the component connected to the input jacks is not turned on.
•
Maybe the Sleep Timer is active.
Can’t select a certain channel
•
Channel may be blocked or not approved in the Parental Controls menu.
Blank screen or black box appears on the screen
•
Try another channel.
•
Press RESET, in case the picture controls are set too low.
•
Captioning may be turned on. Check the Closed-Caption Display control
panel in the Screen menu.
No sound, picture okay
•
Maybe sound is muted. Try pressing volume up button to restore sound.
No picture, no sound, but power is on
•
Maybe cable/air function is in wrong position.
•
Maybe a vacant channel is tuned.
Sound okay, picture poor
•
Check antenna connections.
•
Try adjusting sharpness function to improve weak signals.
Troubleshooting
