20
Other Status Lights
Three other status light patterns you may see are:
Software downloading or update
in progress. Lights flash
sequentially from top to bottom.
All lights are off. The Cable Modem is
in Standby Mode or is not receiving AC
power.
X
X
X
X
X
X
De-Activated – Cable Service Operator
has deactivated the cable modem. The
Cable Light flashes slowly.
Reset Switch
•
The reset switch can be found behind a “toothpick hole” on
the back panel. It performs two functions:
1.
Basic Reset
– Press and release the switch to make it
perform the same function as disconnecting the power
from the modem. It will start up again in Initialization
Mode.
2.
Factory Default Reset
– Unplug the modem from the
AC power. Press and hold the reset switch while
plugging the modem into AC power. Continue holding
the switch. Release the switch when all lights come on
(about 6 seconds). This will return the modem to a
factory “out of box” condition.
This should only be
done if the cable modem has been taken out of
service in one location and is being reconnected
to a different service, or if instructed to do so by
your cable company.
RESET
POWER
ADAPTE
ETHERNET
USB
Reset
Switch
Using the Cable Modem
Legend
Off
On
Flashing
X