RCA 25211 User Manual Download Page 31

Page: 31 / 36

PAGE FROM BASE

Someone pressed the

PAGE

button on the base.

UNKNOWN

Indicates incoming call is from an area not serviced by CID or the CID

information was not sent.

Handset Sound Signals

Signal

Meaning

A long warbling tone (with ringer on)

Signals an incoming call

Three short beeps (several times)

Page signal

One beep every 14 seconds

Low battery warning

Troubleshooting Guide

Telephone Solutions
No dial tone

• Check or repeat installation steps:

Make sure the base power cord is connected to a working electrical outlet. Make sure the

telephone line cord is connected to the base and the wall jack.

• Connect another phone to the same jack. If it doesn’t work, the problem might be your

wiring or local service.

• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 14 hours).

Dial tone is ok, but can’t dial out

• Make sure the type of phone service you are subscribed to is TONE or PULSE.

Handset does not ring

• Make sure the handset ringer is set to on.

• The handset may be out of range of the base. Move closer to the base.

• You may have too many extension phones on your line. Try unplugging some extensions.
• Check for a dial tone. If no dial tone is heard, see “No dial tone”.

You experience static, noise, or fading in and out

• The handset may be out of range of the base. Move closer to base.

• Make sure base is not plugged into an electrical outlet with another household appliance.

If necessary, relocate the base.

• Charge the battery (for 14 hours).

Memory dialing doesn’t work

• Did you follow proper dialing sequence?

Summary of Contents for 25211

Page 1: ...Model 25211 2 Line DECT 6 0 Cordless Handset Telephone With DECT 6 0 Cordless Headset User s Guide ...

Page 2: ...ned to be connected to a compatible modular jack that is also compliant See installation instructions for details Notes This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company Notice must be given ...

Page 3: ...nce that may cause undesired operation Privacy of communications may not be ensured when using this phone This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment generates uses and can radi...

Page 4: ...ith a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this handset has been tested and meets the FCC RF exposure guidelines Use of accessories may not ensure compliance with FCC RF exposure guidelines This Class B digital apparatus complies with Can...

Page 5: ...rmat 16 Date Format 16 Dial Mode 16 Area Code 16 2nd Call Alert 17 Auto Answer 17 Handset Name Only applicable for handset 17 Display Setting 18 Language 18 Display Contrast 18 Sound Settings 18 Ring Tones 18 Ring Volume 19 Key Touch Tone 19 Voice Mail 19 Call VM 19 Settings 19 Priority Settings 20 Priority Line 20 Priority Mode 20 Restore Setting 20 Telephone Operation 21 Making Calls with the ha...

Page 6: ...ne Book Record 28 Deleting all Phone Book Record 28 Dialing a Phone Book Record 29 Dial a phone book record while reviewing it 29 Speed dial function 29 Speed dial out 29 Speed dial number Store 29 Changing The Battery 30 Display Messages 30 Handset Sound Signals 31 Troubleshooting Guide 31 Telephone Solutions 31 No dial tone 31 Dial tone is ok but can t dial out 31 Handset does not ring 31 You ex...

Page 7: ...o the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Parts Checklist Make sure your package includes the following items ...

Page 8: ...the 1 9 GHz frequency for communication and if not properly set these devices may interfere with each other and or your new telephone If you are concerned with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Typi cal devices that may use the 1 9 GHz frequency for communication include wireless audio video senders wireless comp...

Page 9: ...9 Handset Layout ...

Page 10: ...10 Headset Layout Base Layout Page Button ...

Page 11: ...f the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way 4 Insert the battery pack 5 Close the battery compartment by placing the handset back cover slightly higher than the handset and then sliding the cover down into position INSTALLING THE HEADSET BATTERY NOTE You must conne...

Page 12: ... hours prior to first use If you don t properly charge the unit battery performance may be compromised NOTE Remove the ear hook from the headset before battery replacement HEADSET SET UP Headband Attachment Attaching the headset to the headband 1 Remove ear hook if currently attached to the headset 2 Insert the earpiece into the headband ring 3 Push the earpiece towards the headband ring until it ...

Page 13: ... with the L or R marked on ear clip ring to either your left or right ear Note Adjust the ear hook to your ear shape comfortably TO SWITCH FROM EAR TO EAR Unplug the ear hook from ear hook ring Insert the ear hook to ear hook ring with L mark for Left ear Insert the ear hook to R mark for Right ear Rotate microphone boom to reposition nearer to mouth Note Ear hook is made out of a flexible materia...

Page 14: ...daptors couplers not included to combine the 2 single telephone lines into 1 dual line The adap tor coupler may look similar to the one pictured here and can be purchased from your local telephone products retailer Or you can plug the two includedsingle line telephone cords in to the two jacks on the back of the telephone 4 Place the handset and headset in the base cradle The charge in use indicat...

Page 15: ...out 2 seconds to exit the the idle mode NOTE If no key is pressed for 30 seconds the handset will automatically the menu and return to the standby screen Phone Setting 1 Make sure your phone is in standby mode not in talk mode 2 Press the Menu soft key on HS the handset to go to the main menu 3 Press VOL or button to scroll to Phone Setting 4 Press Select soft key to confirm and you may program th...

Page 16: ... 2 Press the OK soft key 3 Use the VOL or button to scroll to select either 12 Hours or 24 Hours 4 Press the OK soft key to select 5 A confirmation tone will indicate that your selection has been saved Date Format From the Date Time Menu 1 Use the VOL or button to scroll to Date Format 2 Press the OK Soft key 3 Use the VOL or button to scroll to select either DD MM or MM DD format 4 Press the OK S...

Page 17: ...default setting is Off Handset Name only applicable for handset From the Phone Setting Menu 1 Press the VOL or button to scroll to the Handset Name sub menu 2 Press Select soft key to enter the menu The default name is Handset 3 Use the touch tone pad to enter a name up to 11 characters More than one letter is stored in each of the number keys For example to enter Bill Smith press the 2 key twice ...

Page 18: ...nter the menu The MIN and MAX contrast scale shows on the display 3 Use the VOL or button to adjust the contrast The display instantly adjusts with each press of the VOL or button 4 Press the Select soft key to save the desired contrast level NOTE The default setting is level 3 Sound Settings 1 Make sure your phone is in standby mode not in talk mode 2 Press the Menu soft key on the handset to go ...

Page 19: ...ect soft key to save your selection and Saved shows in the display NOTE The default setting is On Voice Mail This feature is used to conveniently your voicemail provided by your telephone service provider NOTE You must subscribe to telephone service provider offered voicemail on at least one phone line in order for this feature to operate 1 Make sure your phone is in standby mode not in talk mode ...

Page 20: ...u 1 Use the VOL or button to scroll to Priority Line 2 Press the Select soft key 3 Use the VOL or button to scroll to select Auto Line 1 or Line 2 4 Press the OK soft key to select 5 A confirmation tone will indicate that your selection has been saved NOTE the default setting is Line1 Priority Mode From the Priority Settings Menu 1 Use the VOL or button to scroll to Priority Mode 2 Press the Selec...

Page 21: ...ial tone then dial a phone number 3 Press the END soft key when finished NOTE If a line goes off hook the call timer counts time until all the lines go on hook The timer works for 2 lines Making a Call with the cordless Headset 1 Press the Talk On Off button on the headset OR the HEADSET button on the handset to get a dial tone 2 When finished press the Talk on Off button on the headset OR the END...

Page 22: ...tch to the speakerphone press SPEAKER button on handset To switch to the headset press the HEADSET button or Talk On Off button on headset to enable the headset and the headset indicator turns on To switch to the cordless handset receiver press the HANDSET button to enable the handset receiver NOTE If a wired headset is plugged into the jack on the base the wireless headset will be temporarily dis...

Page 23: ...e is idle press the REDIAL button 2 Use the VOL or button to view the last three previously dialed numbers 3 While the preferred number is displayed press the HEADSET SPEAKER HANDSET Dial soft key or a Line soft key to dial the phone number NOTE If you do not select a line button the line is automatically opened and the number is dialed accordingly Storing a Redial Record in Phone Book 1 Make sure...

Page 24: ...ld alert tone will remind both the person on hold and the user that the call is still on hold Press the corresponding Line soft key on handset to release the hold and pick up the call again Conference Calls 3 way conference call with two lines 1 During a call on Line 1 press the HOLD button to put the call on hold 2 Press the Line 2 soft key on the handset to get a dial tone Dial the other number ...

Page 25: ... shows the current time current date number of new CID records to be reviewed or total number of records saved to CID memory It is displayed until any button is pressed Receiving and Storing CID Records This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time The unit can s...

Page 26: ...allows you to clear all CID records at once 1 While viewing a CID record press the Option soft key 2 Use the VOL or button to scroll to Delete All press Select soft key to enter Delete all mode 3 Delete all Will show in the display press OK soft key to confirm 4 A confirm tone emit and Empty shows in the display for about 3 seconds Dialing Back When reviewing CID records you can dial back the numb...

Page 27: ...tone Press the FLASH soft key to put the person to whom you re talking on hold and answer the incoming call IMPORTANT To use all the features of this unit you must subscribe to either the standard Name Number Caller ID Service or Caller ID with Call Waiting Service To know who is calling while you are on the phone you must subscribe to Caller ID with Call Waiting Service Phone Book Directory Memor...

Page 28: ... section Handset Name for name editing method 4 Press the Save soft key Enter number shows in the display 5 Edit the numbers with the dial pad 6 Press the Save soft key to enter VIP Tone Melody selection 7 Use the VOL or button to scroll to the desired melody 8 Press Select soft key and you will hear a confirmation tone NOTE Press the Back soft key to keep the previous setting making no changes an...

Page 29: ...ake sure the phone is in standby mode not in talk mode 2 Press the MEM button and then press the SPEED soft key the display will show Select button Location 3 Press the digit button 0 9 to select the Speed dial location If the location is not empty the unit will seize the line automatically and then dial out the numbers which stored in the location Note if the location is empty the unit will emit ...

Page 30: ... in the base or handset charge cradle to charge Allow the handset battery to properly charge for 14 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance may be compromised Display Messages The following messages show the status of the phone provides Caller ID information or helps you set up and use your phone BLOCKED Indicates ...

Page 31: ...e your wiring or local service The handset may be out of range of the base Move closer to the base Make sure the battery is properly charged for 14 hours Dial tone is ok but can t dial out Make sure the type of phone service you are subscribed to is TONE or PULSE Handset does not ring Make sure the handset ringer is set to on The handset may be out of range of the base Move closer to the base You ...

Page 32: ...Caller ID You must be subscribed to the standard Name Number Caller ID service from your local telephone company to receive CID information Battery If you experience any of the following problems even after recharging the battery you may need to replace the battery pack Short talk time Poor sound quality Limited range General Product Care To keep your unit working and looking good follow these gui...

Page 33: ...hone company may request that you disconnect the equipment until the problem is resolved This product may be serviced only by the manufacturer or its authorized service agents Changes or modifications not expressly approved by Telefield NA Inc could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call custo...

Page 34: ...ustomer Care Team you will be issued an RMA Return Merchandise Authorization number and be given instructions on how to submit your proof of purchase paperwork and where to send your defective merchandise You will be responsible for shipping the defective unit back to our warranty fulfillment center at your own expense You are responsible for damage or loss during shipment so insuring the product ...

Page 35: ...EMEDY OF THE CONSUMER TELEFIELD NA INC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERENED BY THE LAWS OF THE STATE OF OREGON EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANT...

Page 36: ...s listed in this manual or on the carton This will only add delays in service for your product Telefield NA Inc 4915 SW Griffith Dr 205 Beaverton Or 97005 RCA is a trademark of RCA Trademark Management S A Used under license 2011 All rights reserved Model 25211 T0000119 Rev 1 E 11 11 Printed in China ...

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