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Need Help?

 Visit our website for replacement parts, product support and a list of authorized service centers 

at 

www.razor.com

 or call toll free 866-467-2967

 

Monday - Friday 8AM - 5PM Pacific Time. Please have the 

product I.D. code located on the white label on your product or back of charger available for better assistance.

 TROUBLESHOOTING GUIDE

Sometimes the scooter 

doesn’t run, but other times 

it does

Charger gets warm during 

use

Scooter does not stop when 

applying the brake 

Scooter makes loud noises 

or grinding sounds

Problem 

Possible Cause 

Solution

Loose wires or connectors

Motor or electrical switch damage

Normal response to charger use

Brakes are not adjusted properly

Chain is too dry

 

Brake rotor is dragging on brake pads 

Check all wires around the motor and all connectors to make sure they are 

tight.

Contact your local Razor authorized service center for diagnosis and repair.

No action required. This is normal for some chargers and is no cause for 

concern. If your charger does not get warm during use, it does not mean that 

it is not working properly.

Refer to adjusting the brakes instructions on page 4.

 

 

Apply a lubricant such as 3 in 1

TM

 or Tri-Flow

TM

 to the chain.

Use your fingers to twist the caliper adjuster in either direction until rotor is 

centered between pads.

Summary of Contents for Ecosmart metro 13114501

Page 1: ...onstration purposes only Illustrations may not reflect exact appearance of actual product Specifications subject to change without notice v1_1206 Please have your product and 19 digit product I D code...

Page 2: ...any product including the EcoSmart Metro electric scooter and the rider assumes all risks associated with high stress activity Be careful and know your limitations Risk of injury increases as the degr...

Page 3: ...has been built to certain Razor design specifications The original equipment supplied at the time of sale was selected on the basis of its compatibility with the frame fork and all other parts Certain...

Page 4: ...ng a 5mm Allen wrench q Attaching the Handlebar 1 Remove the packing material from the front fork 2 Remove axle nuts A from the axle bolt and insert the wheel into the front fork Safety washers should...

Page 5: ...maintenance procedures WARNING The brake is capable of skidding the rear tire and throwing an unsuspecting rider Practice in an open area free from obstacles until you are familiar with the brake func...

Page 6: ...llustration on the charger unit for the actual charging and charged status indications for your model charger Chargers have built in over charge protection to prevent battery from being over charged B...

Page 7: ...ould be regularly examined for damage to the cord plug enclosure and other parts and in the event of such damage the product must not be charged until it has been repaired or replaced Use ONLY with th...

Page 8: ...DECLARATION YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER ELECTRIC RIDE ON PRODUCT TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSUR...

Page 9: ...at least 12 hours before using the scooter for the first time and up to 12 hours after each subsequent use Check all wires and connectors Make sure the battery connector is tightly plugged into the c...

Page 10: ...e Solution Loose wires or connectors Motor or electrical switch damage Normal response to charger use Brakes are not adjusted properly Chain is too dry Brake rotor is dragging on brake pads Check all...

Page 11: ...23 24 25 26 27 28 29 30 1 Handle grip 2 Throttle 3 Handlebar 4 Brake lever left 5 Clamp 6 Headset 7 Protective cover 8 Spring fastener 9 Front fork 10 Nut 11 Socket head cap screws 12 Front wheel com...

Page 12: ...ww razor com or call toll free 866 467 2967 Monday Friday 8AM 5PM Pacific Time Please have the product I D code located on the white label on your product or back of charger available for better assis...

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