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HEADLINE

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CUSTOMER SERVICE CONTACT INFORMATION

Need Help?

 Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact 

information at 

www.razor.com

. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional 

Customer Service contact information is listed below:

AMERICAS

Razor USA LLC

P.O. Box 3610

Cerritos, CA 90703

USA
+1 866 467 2967

Monday - Friday

8:00 AM - 5:00 PM Pacific Time

[email protected]

EUROPE, MIDDLE EAST, AFRICA

Razor USA LLC (Europe)

Handelsweg 2

2742 RD Waddinxveen

Netherlands
+44 (0) 120 267 2702

[email protected]

ASIA

Razor USA LLC (Asia)

P.O. Box 3610

Cerritos, CA 90703

USA
+81 50 7579 6622

[email protected]

UNITED KINGDOM AND IRELAND

Razor USA LLC (UK)

Unit 20

Hartnoll Business Centre

Post Hill, Tiverton

Devon EX16 4NG

UK
+44 (0) 120 267 2702

[email protected]

AUSTRALIA AND NEW ZEALAND

Razor USA LLC

P.O. Box 4280

Auburn South

VIC 3122

Australia
+1 800 954 354 (AU)

+0 800 003 221 (NZ)

[email protected]

IMMPORTED IN JAPAN BY B-PLUS ASIA 

CORP.

Razor USA LLC

 

Kurokawa 3-1, Asaoku,

Kawasaki, Kanagawa 

215-0035 JAPAN
+81 (0) 44 328 9057 Tel

+81 (0) 44 328 9067 Fax

[email protected]

Printed in China for Razor USA LLC.

Copyright © 2003-2022 Razor USA, LLC. All rights reserved. Razor® and the Razor logo design are among the registered trademarks of Razor USA LLC in the United States and/or select foreign 

countries. EcoSmart™ and the EcoSmart™ Cargo logo design are trademarks of Razor USA LLC.

US_220825

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FCC COMPLIANCE

WARRANTY

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, 

and (2) this device must accept any interference received, including interference that may cause undesired operation. 

Note:

 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits  

are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate  

radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, 

there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television 

reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the 

following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

WARNING: 

Changes or modifications to this product not expressly approved by Razor USA LLC, could void the user’s authority to operate  

the equipment. 

Razor Limited Warranty

The manufacturer warranties this product to be free of manufacturing 

defects for a period of 90 days from date of purchase. This Limited 

Warranty does not cover normal wear and tear, wheel, or any damage, failure 

or loss caused by improper assembly, maintenance, storage or use of the 

electric scooter.
This Limited Warranty will be void if the product is ever:

• used in a manner other than for recreation or transportation;
• modified in any way;
• rented.

The manufacturer is not liable for incidental or consequential loss or damage 

due directly or indirectly to the use of this product.

Razor does not offer an extended warranty. If you have purchased an 

extended warranty, it must be honored by the store at which it was 

purchased.

For your records, save your original sales receipt with this manual and write 

the serial number below. 

__________________________________________

Summary of Contents for ECOSMART CARGO

Page 1: ...al illustrations are for demonstration purposes only Illustrations may not reflect exact appearance of actual product Specifications subject to change without notice Please have your product along with the 19 character product I D code with you before contacting Razor for warranty assistance and or replacement parts Product I D Code _____________ ____________ ____________ ...

Page 2: ......

Page 3: ...coSmart Cargo does present potential risks and caution is required Certain conditions may cause the equipment to fail without fault of the manufacturer Like any riding product an EcoSmart Cargo has inherent hazards associated with its use for example falling off or riding it into a hazardous situation Like any riding product EcoSmart Cargo can and is intended to move and it is therefore of course ...

Page 4: ...s not as large or as stable as things like cars or motorcycles It is important that passengers do not interfere with balance or with rider control Razor therefore recommends that passengers be mature and capable adults who understand the importance of these facts and can moderate their riding practices to avoid and prevent interference with safe operation of the EcoSmart Cargo scooter Ride defensi...

Page 5: ...x has a few scars or dents MAKE SURE POWER BUTTON IS TURNED OFF BEFORE CONDUCTING ANY ASSEMBLY OR MAINTENANCE PROCEDURES Estimated Assembly and Set Up Time Razor recommends assembly by an adult with experience in bicycle mechanics Allow up to 30 minutes for assembly not including initial charge time Allow up to 6 hours for charge see page 7 for charging information Charger Note Charger design may ...

Page 6: ...e lever on the left depress the push button A located on the front fork and insert the handlebar stem until the button locks securely into the stem 2 Remove axle nuts A and washers B from the axle bolt C and insert the wheel into the front fork 2 Tighten the collar clamp using a 5 mm Allen wrench 3 Insert the tab on the safety washers into the hole on the front fork and tighten axle nuts using two...

Page 7: ...tly overinflate the tires release the excess pressure immediately WARNING Failure to properly secure the quick release lever may cause the seat to telescope up or down while riding and may cause you to lose control and fall WARNING Failure to properly secure the lock nuts on the front seat may cause the seat to move forward or back while riding and may cause you to lose control and fall Remove the...

Page 8: ...mpartment and passenger seat and store for future use To reinstall passenger seat reverse steps 1 3 Removing the Passenger Seat Required Tool Phillips Screwdriver not included WARNING The basket should not be used to carry people or pets 1 Slide the basket hooks A under the crossbar B located on the rear frame 2 Align the hole in the basket C with the hole on the rear frame D Insert the washer and...

Page 9: ...ur unit has been supplied with an alternative charger The specifications and charging procedure would not change WARNING Use ONLY with the recommended charger Batteries are only to be charged under adult supervision The charger is not a toy Always disconnect the charger before wiping down and or cleaning the electric scooter with a damp cloth The charger supplied with the electric scooter should b...

Page 10: ...sure they are secure and assembled correctly There should not be any unusual rattles or sounds from loose parts or broken components If the product is damaged do not ride Reference Safety Warnings on pages 1 and 2 of this manual Safety Gear Always wear proper protective equipment such as an approved safety helmet with chin strap securely buckled elbow pads and kneepads A helmet may be legally requ...

Page 11: ...light press the light button once again How to Use Passenger Seat RAZOR RECOMMENDS ADULT PASSENGERS ONLY This scooter product is not as large or as stable as things like cars or motorcycles It is important that passengers do not interfere with balance or with rider control Razor therefore recommends that passengers be mature and capable adults who understand the importance of these facts and can m...

Page 12: ...are not covered under the limited warranty B D A 3 Press the bottom area of the display as shown to decrease speed levels in increments of one 1 Each time you press the bottom area of the display you will move to the next lower speed level until you reach the lowest speed level 0 Changing the Speed Level Speed levels are controlled on the display The display is activated when the power on the EcoS...

Page 13: ...If the brake has too much slack loosen the rear anchor bolt with a 5 mm Allen wrench and pull the brake cable tight The distance of the brake wire between the end of the cable and the anchor bolt should be between 37 mm and 44 mm Need Help Visit our website for replacement parts product support a list of authorized service centers in the US and customer service contact information at www razor com...

Page 14: ...lipping the chain around the axle Slide the axle into the slots on the frame Slide the chain tensioner onto the rear sprocket and motor sprocket 8 Using two 2 19 mm wrenches tighten the axle nuts on both sides of the rear axle 5 Push downward and remove the wheel 9 Using a Phillips screwdriver reinstall the chainguard using the four 4 screws 10 Using a 5 mm Allen wrench reinstall the brake caliper...

Page 15: ...hould be regularly examined for damage to the cord plug enclosure and other parts and in the event of such damage the product must not be charged until it has been repaired or replaced Use ONLY with the recommended charger Not intended for use at elevations greater than 2000 m above sea level Wheels Wheels and drive system are subject to normal wear and tear It is the responsibility of the user to...

Page 16: ...ight Battery may activate high temperature protection battery must cool down before riding or charging can resume Short run time less than 50 minutes per charge Undercharged battery Battery is old and will not accept full charge Brake is not adjusted properly Charge the battery A new battery should have been charged for at least 6 hours before using the scooter for the first time and up to 6 hours...

Page 17: ...sting the brake instructions on page 11 Sometimes the scooter doesn t run but other times it does Loose wires or connectors Motor or electrical switch damage Check all wires around the motor and all connectors to make sure they are tight Contact your local Razor authorized service center for diagnosis and repair Charger gets warm during use Normal response to charger use No action required This is...

Page 18: ...g for years with genuine Razor parts Visit our website or e mail us for more information on spare part availability Specifications subject to change without notice 1 Handlebar Grip Right Left 2 Variable Speed Twist Grip Throttle 3 Handlebar Stem 4 Display 5 Brake Lever Assembly 6 Collar Clamp 7 Headset Upper Lower 8 Limiter Cover 9 Headlight 10 Charger Port 11 Front Fork 12 Front Wheel 13 Front Fe...

Page 19: ...SURANCE YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER ELECTRIC RIDE ON PRODUCT TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT ...

Page 20: ...as been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference...

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