HEADLINE
11
TROUBLESHOOTING GUIDE
11
Problem
Possible Cause
Solution
Electric product does not run
Undercharged battery
Loose wires or connectors
Charge the battery. A new battery should have been charged for
at least 12 hours before using the electric product for the first time
and up to 6 hours after each subsequent use.
Check all connectors. Make sure the charger connector is tightly
plugged into the charging port, and that the charger is plugged
into the wall.
Make sure power flow to the wall outlet is on.
Check all wires and connectors to make sure they are tight.
The fuse will burn out and automatically shut off the power if the
motor is overloaded.
Electric product was running but
suddenly stopped
Overload
Turn unit off then back on to reset the on/off/reset button.
Contact your local Razor authorized service center for diagnosis
and repair.
Short run time (less than 15
minutes per charge)
Motor or electrical switch damage
Undercharged battery
Tires are not properly inflated
Battery is old and will not accept full charge
Brakes are not adjusted properly
Charge the battery. A new battery should have been charged for
at least 12 hours before using the electric product for the first time
and up to 6 hours after each subsequent use.
Check all wires and connectors. Make sure the battery connector
is tightly plugged into the charger connector, and that the charger
is plugged into the wall.
The tires are inflated when shipped but they invariably will
lose some pressure between the point of manufacturing and
your purchase. Refer to instructions on page 5 of this manual to
properly inflate tires.
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 2 years depending on product
use and conditions. Replace only with a Razor replacement
battery.
Refer to brake adjustment instructions on page 7 of this manual.
Electric product runs sluggishly
Riding conditions are too stressful
Tires are not properly inflated
Electric product is overloaded
Use only on solid, flat, clean and dry surfaces, such as pavement
or level ground.
The tires are inflated when shipped, but they invariably will
lose some pressure between the point of manufacturing and
your purchase. Refer to instructions on page 5 of this manual to
properly inflate tires.
Make sure you do not overload the electric product by allowing
more than one rider at one time, exceeding the maximum weight
limit, going up too steep a hill or towing objects behind the
product.
Sometimes the product doesn’t run,
but other times it does.
Loose wires or connectors
Motor or electrical switch damage
Check all wires around the motor and all connectors to make sure
they are tight.
Contact your local Razor authorized service center for diagnosis
and repair.
Electric product does not stop when
applying the brake
Brakes are not adjusted properly
Refer to instructions on page 7 of this manual to properly adjust
brakes.
Electric product makes loud noises
or grinding sounds
Chain is too dry.
Apply a lubricant such as 3 in 1™ or Tri-Flow™ to the chain.
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area,
visit our website at www.razor.com or call toll free +1 866 467 2967 to speak to a live Customer Service Representative
*Product(s) should be turned
OFF
and fully charged prior to doing any Troubleshooting.
NOTE:
All troubleshooting steps should be performed by an adult only.
Summary of Contents for Dirt Rocket MX125
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