15
Appendix: Troubleshooting
This appendix provides common problems and solutions that may occur during the operation of
the phone, whenever you have problems with your phone, please check the followings first:
z
The phone’s power is turned on and the volume control is normal.
z
The USB dongle is properly connected to the PC.
z
Make sure that you have a phone signal (the phone signal strength
should have
at least 1 segment showing), if the indicator shows
, please try to move the phone
closer to the USB dongle, and check your PC is connected to Internet.
A. There is no sound when you pick up a call or your Skype
TM
contact
cannot hear you. (No sound delivered through the phone)
1. For Windows
®
:
Open Skype
TM
, click
“Tools
→
Options”
. Then select
“Audio Settings”
on the left menu, set
Microphone
,
Speakers
and
Ringing
as
“USB Headset”,
and tap the check box
“Let Skype
adjust my sound device settings”
, click
Save
:
2. For Mac OS
®
:
Open Skype
TM
, click
“Skype
→
Preferences…”
. Click
“Audio”,
check Audio output,
Audio input and Ringing are set in
“USB Headset”
:
