Warranty, the end-user will not be charged for reasonable costs associated with the making of a
warranty claim, including warranty processing costs, the cost of replacement parts and freight.
Reimbursement for necessary and reasonably incurred costs or expenses in making valid warranty
claims under this Warranty may be claimed. Documentary evidence in support of such claim will
be required.
2.3Exclusions of Warranty
Damage or impairment to the Products resulting from any of following activities are NOT covered
by this Warranty:
- Installation or use with any devices not approved as compatible by RAYSTECH.
- Failure to install or use the battery in the way intended, or as demonstrated in the installation
manual including incorrect-installation of cables and connections.
- Failure caused by charger or inverter unit.
- Incorrect transportation, storage, installation or wiring by consumer or installer;if buyer fails to
use the original packing materials provided by seller during the transportation of equipment the
products damage or failure shall not fall under the warranty scope of the product.
- Mistreatment of the product including incorrect installation environment, incorrect
temperatures or using the units other than in the specified manner.
- Damage caused by any impact, physical trauma to the unit such as dropping or mishandling.
- Attempts to change the functionality of the unit in any way.
- Exposure of the Product to movement or shaking following installation, or temperatures of
more than 50°C or below -10°C;
- Using the battery outside of the clearly stated performance criteria for the unit.
- Water ingress, corrosive gas damage or installation in dirty environments causing particles to
affect performance.
- Anyone other than those authorized by RAYSTECH may not modify, disassemble, repair or
replace the product;
- The unit must have clearly identifiable and authentic serial number and labels on the unit.
- Products suffered any external influences including unusual physical force, electrical stress
(power failure surges,inrush current,lightning,flood,fire,accidental breakage,etc)
- Extensive superficial damage to the case demonstrating impact or mishandling or poor
protection of the battery.
- Product damage and defect caused by deliberately or willful act.
- Products failure is not reported to seller or RAYSTECH authorized service partner within 1
week of appearance.
- The Product not being operated for any period of 6 months or more.
- Unusual physical or electrical stress caused by Force majeure, such as power failure surges,
inrush current, lightning, flood, fire, accidental breakage, etc.;
3.Performance Warranty
RAYSTECH guarantees that RAYSTECH LFP battery will retain more than or equal to 70% of usable
capacity(80%of Nominal capacity）for 2 years or 1500 cycles @80% DOD whichever comes
first.The Warranty commences from:-
(1) the date of installation or
Warranty of RAYSTECH LFP Battery
This warranty specified below applies to RAYSTECH LFP battery to consumer through authorized
reseller or RAYSTECH. The accessories and tool kits provided are not included. If the unit suffers
major failure you will be provided with a replacement unit and your warranty will be transferred to
the new unit. The units must only be used with controllers or equipment which is explicitly
deemed compatible by RAYSTECH.
1.Purpose
The purpose of this warranty is to define the matters related to warranty policy of products.
2.Warranty Condition
2.1Warranty Period
The products warranty period is two (2) years or 1500 cycles @80% DOD whichever comes first.
The Warranty commences from:-
(1) the date of installation or
(2) the 180th day after date the Product was manufactured, whichever is earlier.
This Warranty period covers a capacity equivalent to 1 cycle per day.
Cycle:Discharge the nominal capacity of a charged battery and charge it afterwards.
Test conditions: 0.2C Charging/Discharging, @25℃ 80% DOD.
Regarding Self-discharging degradation,180 days after ex-work is ensured.
If the casing, display screen, handle, and power terminal can be proved by the user and approved
by RAYSTECH to be non-artificial damage, RAYSTECH will provide free replacement materials
within one year and be responsible for the replacement.
2.2Limitation of Warranty scope
Under this Warranty, RAYSTECH is responsible for either battery replacement or battery repair.
In no event will RAYSTECH be liable for any consequential, incidental or punitive damages
(including without limitation of loss of profit, harm to goodwill or business reputation, or delay
damages) arising from or out of the Product or its installation, use, performance or non-perfor-
mance, or any defect or breach of warranty, whether based on contract, warranty, negligence,
strict liability, or any other method or convention.
Subject to below, RAYSTECH will, at its sole option, repair or replace the Products or any part
thereof, if such Products are faulty or defective in manufacture or materials.
RAYSTECH will endeavor to replace any Products which require to be replaced under this
Warranty with products of equivalent appearance, size, and functionality on a like for like basis.
Replacement of Products may not be brand new but with quality and specification compliant with
the Product specifications. Where this is not feasible, due to technological advancements,
RAYSTECH will supply another type of product of at least the same value and standard, although
it may be of different size, shape, color and/or capacity.
If the Products are replaced within the Warranty Period, the remaining Warranty Period will be
automatically transferred to the replacement products. In respect of valid claims under this
