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Raypak AVIA 264 Quick Reference Manual Download Page 23

OPERA

TION & CONTROLS

User Interface – Self-Diagnostics

1

2

3

Can Be Displayed in Pool, Spa, Remote & EOL Modes

23

LCD Message

Description

Troubleshooting

Recovery

Internal Fault

Bad RAM, ROM, flame circuit, A/D 

converter, or safety variable corruption

Check for board defects

Replace board

Internal error cleared

EEPROM Fault Memory failure

EEPROM Fault cleared

Low Voltage

Controller is receiving a voltage below 

20 VAC

Check voltage in power line

Check transformer voltage

Check Ignition board

Increase voltage level

Summary of Contents for AVIA 264

Page 1: ...AVIA Pool Spa Heater Tool Box Quick Reference Guide...

Page 2: ...from corrosive water is not covered under warranty Consult your product manual for more information 2 Free Chlorine MUST NOT EXCEED 5PPM 3 In salt water chlorinated pools the total TDS can be as high...

Page 3: ...call Raypak service make sure you have the MODEL NUMBER and SERIAL NUMBER Model Serial number can also be found inside the bezel above digital display Model Serial number located on rating plate Mode...

Page 4: ...r more information Location Indoor Installation Top Unobstructed Front 0 Floor 0 Back 0 Right Side 3 76 mm from Panel Water Side Left Side 3 76 mm from Panel Vented Side Location Outdoor Installation...

Page 5: ...stall near sprinklers DO NOT install within 3 feet 0 9 m of a heat pump or an outdoor condensing unit Check state and local codes before proceeding The minimum clearances provided are defined by NFGC...

Page 6: ...m the floor All air from outdoors each opening shall have a net free area as shown in table Check state and local codes before proceeding Some states do not recognize the NFGC and require larger openi...

Page 7: ...AT PRO NAT PRO 264 15 4 6 35 10 7 50 12 2 125 38 1 210 64 0 480 146 3 445 135 6 404 15 4 6 20 8 8 55 16 8 95 29 0 225 68 6 215 65 5 280 85 3 GAS SUPPLY EFFECTS OF LOW GAS PRESSURE Pulsating burner fla...

Page 8: ...e Manifold Pressure Min Max Natural Gas 3 5 Dynamic 10 5 Static 0 3 Propane Gas 8 0 Dynamic 13 0 Static 0 3 GAS SUPPLY Propane requires an external pounds to inches regulator 8 Inlet Gas Pressure Gas...

Page 9: ...s Line Sediment Trap GAS SUPPLY Check state and local codes before proceeding Some states do not recognize the NFGC Sediment Trap should be located as close to the inlet of the appliance as practical...

Page 10: ...ELECTRICAL 10 Model 264 Model 404 Printed circuit board Boards cannot be interchanged Circuit Board...

Page 11: ...ELECTRICAL Wiring Diagram Common Wiring 11...

Page 12: ...ELECTRICAL 12 Power Connections NOTE Heater will not work properly if wired to a 208VAC power source Supply side Supply side Heater 6 wires Heater 6 wires 120VAC 240VAC...

Page 13: ...agram 240V ELECTRICAL 240V Blower Jumper Factory installed CAUTION The heater is pre wired with a 240V connector white connector to the blower Using the wrong corresponding connector will cause electr...

Page 14: ...Blower Jumper CAUTION The heater is pre wired with a 240V connector to the blower If the supply voltage is 120V replace the connector with the supplied 120V red connector Using the wrong corresponding...

Page 15: ...tching AUX terminal can be used as direct control or as pilot relay to a higher rating relay or power contactor Route Communication Harness Route harness from knockout to control board To auxiliary de...

Page 16: ...ad is larger than 3 Amps use P9 auxiliary output to drive a field installed contactor For pumps blowers and other applications rated above 3 Amps use field supplied relay Raypak kit 008784F 3 Use the...

Page 17: ...splay indicates mode of operation and inlet water temperature from Pool or Spa 4 Press MODE button to Select Pool or Spa temperature setpoint press UP or DOWN arrows to adjust temperature between 50 F...

Page 18: ...TROLS Operating Displays 1 Unit Heating until demand is satisfied water temperature reached 2 Blower Post Purge for 3 minutes 3 When Pool Spa SET temperature is satisfied No Demand will display 7 8 9a...

Page 19: ...ggle switch ON 3 24 VAC to PC board and user interface 4 LCD display ON 1 Control Board produces SPARK and Gas Valve energized 2 Spark stops and FLAME SENSING Rectification OCCURS 3 Heating Displayed...

Page 20: ...f Spa selector switch three wire Modern automation systems use a two wire configuration and can operate the heater in either Pool or Spa mode see remote wiring on page 22 Water temp will not exceed th...

Page 21: ...to heater wire REMOTE to 3 wire pigtail turn Power ON 3 Set heater mode to OFF on touch pad Press UP and DOWN buttons simultaneously for 3 seconds until REMOTE displays on LCD This will ENABLE remote...

Page 22: ...Pool are receiving power at the same time 2 Remote operation has been initiated and UP and DOWN arrows and MODE key on the touchpad are disabled 3 Exit Remote Mode to adjust Pool Spa set temperature...

Page 23: ...y Internal Fault Bad RAM ROM flame circuit A D converter or safety variable corruption Check for board defects Replace board Internal error cleared EEPROM Fault Memory failure EEPROM Fault cleared Low...

Page 24: ...e 2 Sensor Failure Temperature readings more than 2 F 1 C different from each sensor see 2a Sensor Open cut wire bad connection see 2b Sensor Short bare wire touching cabinet see 2c Sensor Connection...

Page 25: ...er maintaining a preset temperature of 50 F to 70 F 10 C 21 C or the lowest point at which condensation does not occur Set temperature can then be raised to the desired swim temp 2 Over Temp Lockout O...

Page 26: ...uit breaker wire connections Check for 24 volts to Circuit Board P6 connector YES NO Is a Fault Message displayed MODE MODE UP UP DOWN DOWN OPERATION CONTROLS 26 Inlet Outlet or Vent Temp Open Short G...

Page 27: ...Hi Limit 1 Fault Hi Limit 2 Fault Cabinet Temp Lm Switch connected to safety loop is in OFF mode Air SW Open Diff Sw Fault Fan Lockout Flame Lost Flame Flickering Flue Over Temp Low Flow Fault High F...

Page 28: ...ss Assembly High Limit Switch 1 Cabinet Limit Switch Unitherm Governor Part Number 602263 Part Number 602178 Part Number 080308 Part Number 602323 Part Number 602347 Safety Circuit Components Vent Tem...

Page 29: ...ernal bypass Check Unitherm Governor and internal bypass Inspect for scale restricted flow 3 Cabinet Limit Switch Verify vent connection and all other sealing points of contact to combustion chamber 4...

Page 30: ...function of the switch not the circuit Recommended for single speed pumps Circuit can also be used as heater enable disable signal when needed 2 Vent Temperature Sensor Monitors flue vent temperature...

Page 31: ...ply Voltage Voltage from the transformer 24 to 30 volts c Run Time Total run hours and on off cycles d Fault History see next page 1 Press the SERVICE key twice to access the Advanced Service Menu a I...

Page 32: ...the order they occurred Last Err 1 2 3 4 5 6 7 8 9 oldest Run time hours at the moment of the fault are displayed at the end of line one 1 Second line displays the fault Press UP or Down keys to scro...

Page 33: ...lect Enabled or Disabled Automation mode Functionality Reset Faults Hold SERVICE and MODE keys together for 3 to 5 seconds until Faults Cleared appears Flow Monitoring The UP or DOWN keys will select...

Page 34: ...nfirm your selection and record your PIN 1 Press MODE UP or DOWN key to bring up the ENTER PIN menu 2 Enter the PIN that was used to lock the control PIN code 101 will disable the lockbox until the po...

Page 35: ...9043F See page 24 Bypass Assembly 264 P N 019053F 404 P N 019056F Water Pressure Switch P N 006737F Header Gasket P N 019052F Heat Exchanger Baffle 264 P N 019047F 404 P N 019048F Drain Plug Pool P N...

Page 36: ...ermostatic mixing valve used to control and regulate the water temperature in the heat exchanger Low temperatures in the exchanger can cause condensation This indicates that the heat exchanger is runn...

Page 37: ...ure to do so may result in damage to ProTek Shield Assy loss of pool water or personal injury CAUTION Do not use tools to remove twist the ProTek Shield Assy or the wing nut on the stud of the ProTek...

Page 38: ...4 404 40 151 7 2 2 2 13 4 4 1 50 189 10 0 3 1 16 5 5 0 60 227 12 6 3 8 19 5 5 9 70 265 17 0 5 2 23 7 7 2 80 303 24 0 7 3 28 3 8 6 90 341 30 3 9 2 33 2 10 1 100 379 36 0 10 9 37 0 11 3 Min Max Flow Rat...

Page 39: ...r tubes may occur It is then recommended that an external bypass be installed before the heater If the heater is making a knocking noise or cycling the high limits it may be that the Bypass is missing...

Page 40: ...correct installation of a pressure relief valve PRV All piping must be of suitable metal construction by applicable code Be sure to consult your local building code regarding distance of effluent fro...

Page 41: ...emoval 1 Remove top cover 2 Disconnect spark cable from igniter 3 Use M10 socket remove the two nuts holding the igniter 4 Carefully remove igniter and gasket 5 When replacing igniter be sure to add a...

Page 42: ...RIFICE P N Gas Type Finish 1 264 018866F 352040 Natural None 2 404 018867F 352041 1 264 018868F 352046 Propane Black 2 404 018869F 352047 Gas Orifice Bracket O Ring NOTE Verify gas type with productio...

Page 43: ...wer activation 3 Air Pressure Switch Detects blower inlet blockage Each switch has a colored decal to help identify the switch See chart below for proper switch choice Vent Pressure SW Diff Pressure S...

Page 44: ...uide 1 Sign Up with the Raymote App 2 Turn on the AVIA Heater 3 On your phone click add new device Available for Sign up Create an account Create a password from email If you do not receive the invita...

Page 45: ...VITY 4 Stand close to the AVIA heater to connect to the Raymote app iOS View Android View 5 Select your Wi Fi network and enter your password 6 The AVIA is connecting to your Wi Fi Make sure to have a...

Page 46: ...ning pool size Raymote mobile app allows on the go control of your pool temperature and so much more Try these suggestions to improve your Wi Fi signal Confirm that your Wi Fi signal strength is stron...

Page 47: ...Technical troubleshooting and mechanical break down support for Raypak Products Partner Services partner services raypak com Whole good orders parts orders checking status of existing orders Warranty...

Page 48: ...LP THE SERVICE TECHNICIAN WITH BASIC TROUBLESHOOTING Litho in U S A 2022 Raypak Inc RP P 600 5 REV A Effective 12 02 22 Replaces NEW AVIA Pool Spa Heater Tool Box Quick Reference Guide 1 What is the M...

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