Worldwide Warranty
The Raymarine warranty terms and conditions as described below do not affect the customer's
statutory rights.
In order to ensure that the equipment continues to operate efficiently and reliably, we
recommend that the Owner's handbook be carefully read and particular, attention is paid to
advice on safe and correct operation and use of the product. We recommend that Raymarine
equipment, be installed by an approved Raymarine installer.
Product warranty
Raymarine warrants each new product to be of good materials and workmanship. Raymarine,
or it's approved agents, will repair or exchange under warranty any parts proven to be defective
in material or workmanship under normal use, for a period of 2 years (24 months) from date of
sale to end user, or 30 months from date of shipment from Raymarine - whichever expires first,
except as provided below.
Raymarine warranty covers the parts and labour associated with any warranty repair as
described above, provided that the unit is returned to Raymarine or one of it's approved agents.
Installed warranty
In addition to the Product warranty cover as described above, Raymarine will, except as
provided below, authorise onboard warranty service by the nearest Raymarine approved
service agent, subject to maximum mileage and travel times applicable, on products, where
proof of installation, or commission by Raymarine certified installers, can be shown
The installed warranty provides for onboard repair or exchange, by Raymarine or it's approved
service agents, for a period of 2 years (24 months):either from date of sale of the boat to the end
user - where the equipment has been installed by a Raymarine certified installer, or from
commissioning of the installation by a Raymarine certified installer, or 30 months from date of
shipment of the equipment from Raymarine - whichever expires first, except as provided
below.
Obtaining warranty service
In the event of warranty service being required, contact Raymarine Technical Support or the
nearest Raymarine approved service agent - a full list of local service agents are available on the
Internet www.raymarine.com .
A suitable proof of purchase, showing date, place of purchase and serial number must be made
available to Raymarine or approved service agent at the time of request for warranty service.
In cases where a Raymarine certified installer has not installed the product; i.e. Product
warranty, the affected unit must be returned to the local Raymarine approved service agent,
with a copy of proof of purchase and/or completed warranty card. Subject to the limitations
below, the unit will be repaired/replaced at no further cost and promptly returned to the user.
In cases where the equipment has been installed by a Raymarine certified installer, (boat
builder, installer dealer etc.) i.e. installed warranty, the nearest Raymarine approved service
agent should be contacted (subject to mileage & travel time restrictions) and onboard service
requested. The warranty card, correctly completed and stamped by the installing agent, must be
available as authorisation for onboard service.
Continued . . .
Summary of Contents for SmartPilot ST8001
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