Raymarine RAY63, Installation And Operation Instruction Manual

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16.1 Raymarine product support and servicing
Raymarine provides a comprehensive product support service, as well as warranty, service, and
repairs. You can access these services through the Raymarine website, telephone, and e-mail.
Product information
If you need to request service or support, please have the following information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
• System diagrams.
You can obtain this product information using diagnostic pages of the connected MFD.
Servicing and warranty
Raymarine offers dedicated service departments for warranty, service, and repairs.
Don’t forget to visit the Raymarine website to register your product for extended warranty benefits:
http://www.raymarine.co.uk/display/?id=788 .
United Kingdom (UK), EMEA, and Asia Pacific:
• E-Mail: emea.service@raymarine.com
• Tel: +44 (0)1329 246 932
United States (US):
• E-Mail: rm-usrepair@flir.com
• Tel: +1 (603) 324 7900
Web support
Please visit the “Support” area of the Raymarine website for:
• Manuals and Documents — http://www.raymarine.com/manuals
• Technical support forum — http://forum.raymarine.com
• Software updates — http://www.raymarine.com/software
Worldwide support
United Kingdom (UK), EMEA, and Asia Pacific:
• Help desk: https://raymarine.custhelp.com/app/ask
• Tel: +44 (0)1329 246 777
United States (US):
• Help desk: https://raymarine.custhelp.com/app/ask
• Tel: +1 (603) 324 7900 (Toll -free: +800 539 5539)
Australia and New Zealand (Raymarine subsidiary):
• E-Mail: aus.support@raymarine.com
• Tel: +61 2 8977 0300
France (Raymarine subsidiary):
• E-Mail: support.fr@raymarine.com
• Tel: +33 (0)1 46 49 72 30
Germany (Raymarine subsidiary):
• E-Mail: support.de@raymarine.com
• Tel: +49 40 237 808 0
Italy (Raymarine subsidiary):
• E-Mail: support.it@raymarine.com
• Tel: +39 02 9945 1001
Spain (Authorized Raymarine distributor):
• E-Mail: sat@azimut.es
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