6.1 Troubleshooting
The troubleshooting information provides possible causes and corrective action required for common
problems associated with installation and operation of your product.
Before packing and shipping, all Raymarine products are subjected to comprehensive testing and
quality assurance programs. If you do experience problems with your product this section will help
you to diagnose and correct problems in order to restore normal operation.
If after referring to this section you are still having problems with your product, please refer to the
Technical support section of this manual for useful links and Raymarine Product Support contact
details.
6.2 Power up troubleshooting
Product does not turn on or keeps turning off
•
Blown fuse / tripped breaker.
1.
Check condition of the SeaTalkng backbone power connection 5 A fuse and if applicable
distribution panel breaker, replace if necessary.
2. If the fuse keeps blowing check for cable damage, broken connector pins or incorrect wiring.
•
Poor / damaged / insecure SeaTalkng cabling and connections
1.
Check the vessel’s battery voltage and the condition of the battery terminals and power supply
cables, ensuring connections are secure, clean and free from corrosion. Replace if necessary.
2. Check the SeaTalkng power cable and power supply connection for signs of damage or
corrosion, and replace if necessary.
3.
Check the SeaTalkng backbone cabling and connectors for signs of damage or corrosion,
and replace if necessary.
4.
Check the SeaTalkng power, backbone and product spur cable connectors are correctly
orientated, fully inserted into the spur connectors and in the locked position.
5. With the display turned on, try flexing the display’s spur cable near to the display’s connector
to see if this causes the display to restart or lose power. Replace if necessary.
6. With the product under load, using a multi-meter, check for high voltage drop across all
connectors / fuses etc, and replace if necessary.
•
Incorrect power connection
1.
The power supply may be wired incorrectly, ensure the SeaTalkng power connection
instructions have been followed and that the backbone has one single source of 12 V dc
power..
Product will not start up (restart loop)
•
Power supply and connection
1.
Refer to ‘Product does not turn on or keeps turning off’ information above.
•
Software corruption
1.
In the unlikely event that the product’s software has become corrupted, try downloading and
installing the latest software from the Raymarine website. refer to your Multifunction Display’s
operation instructions for details on updating software for SeaTalkng devices.
2. In the case of a restart loop attempt a factory reset using the following instructions:
p.40 — Performing a Factory Reset
Performing a Factory Reset
To reset your unit to factory default settings follow the steps below.
Note:
Performing a factory reset will erase all saved data and customized settings.
1. Press the
Menu
button.
2. Select
Set Up
.
3. Select
Factory Reset
.
40
