Raymarine World Wide Warranty
Raymarine World Wide Warranty
Raymarine Inc.
APPLICABLE TO PRODUCTS SOLD THROUGH OFFICIAL RAYMARINE INC. DEALERS, DISTRIBUTORS AND BOAT
BUILDERS WITHIN THE AMERICAS AND CARIBBEAN.
Limited warranty
Subject to the terms, conditions and limitations set forth in this U.S. Limited Warranty (hereinafter the ‘Warranty’),
Raymarine warrants that its products, when properly installed and used, will be free from defects in material and
workmanship for a period of twenty-four (24) months (with respect to VHF radios, a period of thirty-six (36) months),
from the date of first purchase (the ‘Warranty Period’).
For the purposes of this warranty, ‘date of first purchase’ means the date that the product was purchased by the first
retail customer; or in the case of a product installed on a new vessel by a certified Raymarine original equipment
manufacturer (a ‘Raymarine OEM’), the date that such vessel was purchased by the first retail customer.
Raymarine will, at its sole option, repair or replace any defective products or components returned during the
Warranty Period in accordance with the terms, conditions and limitations set forth below.
Such repairs or
replacement will be the sole remedy of the customer under this Warranty.
Obtaining Warranty Service
Standard Warranty Service
To qualify for standard warranty service the product must be returned to a Raymarine-certified service agent, or
directly to Raymarine in person, or by mail (i) within the Warranty Period, and (ii) within thirty (30) days of the alleged
product failure.Any products returned by mail must be securely packaged and sent pre-paid and insured to
Raymarine or to a Raymarine-certified service agent. All products, whether returned in person or by mail, must be
accompanied by a copy of the original sales receipt, to be eligible for standard warranty service.
A list of Raymarine-certified service agents is available from Raymarine Technical Support or at
www.raymarine.com
‘On Board’ Warranty Service
For any Raymarine product or system that (i) has been installed on your vessel by a Raymarine-certified service agent
or by a Raymarine OEM, and (ii) has a MSRP equal to or greater than USD $2,500, you are eligible to receive warranty
service by a Raymarine certified service agent on-board your vessel (‘On Board Warranty Service’) for a period of 12
months from the date of first purchase of such product or system, or the date of first purchase of the vessel on which
such product or system has been installed (the ‘On Board Warranty Period’). In order to obtain On Board Warranty
Service eligible customers
MUST
:
•
(i) within the On Board Warranty Period, and (ii) within thirty (30) days from the date of the
alleged failure giving rise to the warranty claim for which you are requesting On Board Warranty
Service, contact a local Raymarine-certified service agent and request On Board Warranty Ser-
vice.
•
Present to the Raymarine-certified service agent a copy of the original sales receipt for the prod-
uct, together with proof of the date of installation of the product by a Raymarine-certified service
agent. The service agent may at its sole option, accept or deny such proof of purchase and proof
of installation as sufficient to qualify you for On Board Warranty Service.
Costs associated with travel, mileage, taxi fares, launch or docking fees, aircraft or vehicle rental, meals, customs,
shipping, communication charges, and service agent travel costs are specifically excluded from coverage under this
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