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WARRANTY

    

8

LIMITED WARRANTY TO ORIGINAL CONSUMER 

This 

RaxGo™ Wall-Mounted Heavy Duty Bike Rack (“Product”)

, including any 

accessories included in the original packaging, as supplied and distributed new by an 

authorized retailer is warranted by 

C&A Marketing, Inc. (the “Company”)

 to the 

original consumer purchaser only, against certain defects in material and workmanship 

(“Warranty”)

 as follows: 

To receive Warranty service, the original consumer purchaser must contact the Company 

or its authorized service provider for problem determination and service procedures. Proof 

of purchase in the form of a bill of sale or receipted invoice, evidencing that the Product 

is within the applicable Warranty period(s), MUST be presented to the Company or its 

authorized service provider in order to obtain the requested service. 

Service options, parts availability, and response times may vary and may change at any time. 

In accordance with applicable law, the Company may require that you furnish additional 

documents and/or comply with registration requirements before receiving warranty service. 

Please contact our customer service for details on obtaining warranty service: 

Email: [email protected]

Phone: 833-722-0121

Shipping expenses to the Company’s Return Facility are not covered by this warranty, and must be 
paid by the consumer. The consumer likewise bears all risk of loss or further damage to the Product 
until delivery to said facility. 

EXCLUSIONS AND LIMITATIONS The Company warrants the Product against defects in materials 
and workmanship under normal use for a period of 

ONE (1) YEAR

 from the date of retail purchase 

by the original end-user purchaser (“Warranty Period”). If a hardware defect arises and a valid claim 
is received within the Warranty Period, the Company, at its sole option and to the extent permitted 
by law, will either (1) repair the Product defect at no charge, using new or refurbished replacement 
parts, (2) exchange the Product with a Product that is new or which has been manufactured from 
new or serviceable used parts and is at least functionally equivalent to the original device, or (3) 
refund the purchase price of the Product. 

A replacement Product or part thereof shall enjoy the warranty of the original Product for the 
remainder of the Warranty Period, or ninety (90) days from the date of replacement or repair, 
whichever provides you longer protection. When a Product or part is exchanged, any replacement 
item becomes your property, while the replaced item becomes the Company’s property. Refunds can 
only be given if the original Product is returned. 

This Warranty does not apply to: 
(a) Any non-RaxGo™ Wall-Mounted Heavy Duty Bike Rack product, hardware or software, even if 

Summary of Contents for RGWMBRHD

Page 1: ...Sku RGWMBRHD User Guide WALL MOUNTED HEAVY DUTY BIKE RACK TM...

Page 2: ...t does not conform to the guidelines described in this User Guide may void the limited warranty Please read all directions before using the product and retain this guide for reference This product is...

Page 3: ...l instructions carefully before attempting to use this product Improper usage or installation could result in injury or a reduction in efficacy Do not exceed 165 3 lbs 75 kg weight limit Exceeding its...

Page 4: ...used for each specific installation and or type of substrate Please ensure that appropriate pullout tests are performed prior to installation If you are unsure about what type of mounting hardware yo...

Page 5: ...A D C B E PARTS OVERVIEW 4 PARTS OVERVIEW Bar mounts 5 hook bar Bolts with hex nuts Screws Anchors A A B D E E C d C...

Page 6: ...A C b D E Bolts with hex nuts Screws Anchors 4 PCS 6 PCS 6 PCS Bar mounts 5 hook bar 2 PCS 1 PC PARTS LIST RECOMMENDED TOOLS PARTS LIST 5 Wrench Drill Pencil Ruler...

Page 7: ...will indicate the position of the bottom of the bar mounts A 3 Line up the horizontal line with the bottom end of one 1 of the bar mounts A and place it against the wall Mark the location of the holes...

Page 8: ...mount will be placed 7 Repeat steps three four and five for the second bar mount A 8 Line up the holes of the 5 hook bar B with the bar mount A holes 9 Insert a bolt with hex nut C into each hole two...

Page 9: ...ility are not covered by this warranty and must be paid by the consumer The consumer likewise bears all risk of loss or further damage to the Product until delivery to said facility EXCLUSIONS AND LIM...

Page 10: ...O THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE COMPANY PROVIDES THE PRODUCT AS IS AND AS AVAILABLE FOR YOUR CONVENIENCE AND THE COMPANY AND ITS LICENSORS AND SUPPLIERS EXPRESSLY DISCLAIM ALL WAR...

Page 11: ...ries states or provinces do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on warranties so certain limitations or exclusions may not apply to you Th...

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