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http://www.ravpower.com/
- Support – Download
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Product Warranty & Problem Solving
RP-WD01 Wi-Fi Disk offers one-year limited product warranty by RAVPower
Customer Care team. If your device can’t be charged, please check first whether you
select the compatible charging cables for your device, and then make sure all the
connectors and cables are connected to the right place tightly. Also please check
whether your power bank runs out of power and needs to be recharged. If you still
can’t solve the problem, please reach us via the following contact info:
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Notice:
1. The RP-WD01 can support almost all the SD Card and USB External HDD in
the market (SD Card is up to 128G, USB External HDD 2.5TB, however, due to
the structure limitation of RP-WD01, We suggest to use the USB External HDD
less than 9.5mm thickness).
2.
You have to connect the RP-WD01 with your existing Wi-Fi router to have
internet service. Otherwise and you can only read and transfer the data on
your SD Card or USB External HDD.
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Contact us
Website: www.ravpower.com
Facebook: www.facebook.com/RAVPower
Tel: 1-888-456-8468#3
Phone Hour: 8:00am – 5:00pm PT, Monday – Friday
Address: 2228 Junction Ave, San Jose, CA 95131
Email: [email protected]
(Worldwide)
[email protected] (United Kingdom)
[email protected] (France)
[email protected] (Germany)
[email protected] (Italy)