FAQ
Q: Why can’t my device read the USB drive when it’s plugged in?
A: You must install the “iPlugmate” app on your device first before using the
USB drive.
Q: Can I use the iPlugmate drive with my iPhone 4/4s?
A: You can use it with your iPhone 4/4s if you use a lightning adapter and also if
you update your iOS to version 8.0 or above.
Q: Can I use the iPlugmate drive disk space for installing apps?
A: The USB drive is for transferring files only. You cannot install apps with it.
Support
For technical support and customer service, please contact us by email at
.
Or call us on: 1-888-456-8468 ext: 4 (10:00 -17:30 PST, Monday-Friday) US ONLY.
For more information, please visit our website
www.ravpower.com
.
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