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Raven Standard USB, User Manual

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Raven Standard USB User Manual Download Page 27

Miss Feed

Failed to pick up paper.

1. Fan the documents.
2. Load the document with
its edges slightly touch the
paper guides.

No USB Cable Connection

No USB cable connection.

Connect scanner to
the computer with a
USB cable.

Firmware Download Fail

Firmware installation
failed.

Download the
firmware and try
again.

26

[email protected] | 1-800-713-9009 | raven.com/support

Summary of Contents for Standard USB

Page 1: ...Raven Scanner Standard USB User Manual support raven com 1 800 713 9009 raven com support ...

Page 2: ...acturer is not responsible or for cosmetic defects as long as such defects do not interfere with the functionality or performance of the Machine The warranty is voided by removal or alteration of Machine parts or identification labels Items not covered by the warranty Owner computer operating system application programs other than Raven software or hardware configurations Return Policy Machines ca...

Page 3: ...FTER PURCHASE CAUSED FOR EXAMPLE BY CASUALTY ACCIDENT ACTS OF GOD OR TRANSPORTATION INCLUDING A BY A FAILURE TO PROPERLY PACKAGE AND SHIP THE IMAGING PRODUCT BACK TO RAVEN FOR WARRANTY SERVICE IN ACCORDANCE WITH RAVEN S THEN CURRENT PACKAGING AND SHIPPING GUIDELINES INCLUDING FAILURE TO REPLACE THE SHIPPING RESTRAINT PRIOR TO SHIPPING OR BY A FAILURE TO REMOVE THE SHIPPING RESTRAINT PRIOR TO USE B...

Page 4: ...DENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OR INABILITY TO USE THE MACHINES EVEN IF MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL MANUFACTURER S LIABILITY WHETHER IN CONTRACT TORT OR OTHERWISE EXCEED THE PRICE PAID BY CUSTOMER The laws of your country or state may require a warranty term longer than...

Page 5: ...ndicates further explanation or clarification Reading this is highly recommended WARNING To avoid hazardous electric shock or fire do not remove any covers or screws other than those specified in this manual CAUTION To reduce the risk of fire use only no 26AWG or larger telecommunication line cord Disconnect the power plug by pulling the plug not the cable Do not touch the metal fingers of the ADF...

Page 6: ...ceiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not ex...

Page 7: ...or the AC power cord to be stepped on or run over Place the device and its AC power adapter near an electrical outlet where the AC power adapter can easily be unplugged If you use an extension cord with the device make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Place the device close enough to the computer so that the i...

Page 8: ...ts on the unit It may cause unbalance and the device may fall down This may result in injury Store the AC Power cord USB cable bundled out of the reach of children to avoid the risk of injury Keep plastic bags bundled out of the reach of children to avoid the danger of suffocation If you are not going to use the device for a long period unplug the AC power adapter from the electrical outlet Dispos...

Page 9: ...rvices such as Raven Cloud Dropbox Google Drive or Evernote Package Items Raven Standard Scanner USB Cable Power Cord Quick Guide Note 1 Only use the AC adapter included in the machine Using other AC adapters may damage the machine and void the warranty 2 Please unpack the packing carefully and check the contents against the checklist If any items are missing or damaged please contact us immediate...

Page 10: ... scanner and returns to home screen Scan Button Starts scan from Raven Scanner Standard Power Button Press and hold to turn the power on or off Output Tray Open to collect the document after scanning Extension Extend to hold documents ejected from the ADF to the tray Screen with Up Down Buttons Sort through different workflows to select for scanning 9 support raven com 1 800 713 9009 raven com sup...

Page 11: ... to cancel a scanning job during scanning Short press to go back to the previous screen Long press to return to the home screen Short press to turn on the power Long press to turn off the power USB icon will appear when there is a successful USB connection between the computer and scanner Refresh icon can be selected to refresh connection status Settings icon can be selected to view settings and s...

Page 12: ...Rear View Part Name Function USB Port Connects the scanner via USB to your computer Power Connector Connect the AC adapter to the scanner 11 support raven com 1 800 713 9009 raven com support ...

Page 13: ...Removable Parts 12 support raven com 1 800 713 9009 raven com support ...

Page 14: ...ing problems Retain the scanner box and packing materials for shipping purposes Connect to Power 2 1 Connect one end of the power cable to the power receptacle of the scanner Connect the other end to an appropriate power outlet 2 2 Press the Power Switch button on the front panel the Power LED will flash When it is finished and ready to scan the LED indicator will stop flashing and become steadily...

Page 15: ...your computer comes with a USB 3 2 Gen 1x1 port make sure to connect the scanner to your computer to the USB 3 2 Gen 1x1 port which is distinguished in blue color at the back of your computer The USB 3 2 Gen 1x1 port enhances your scanning speed and is also compatible with USB 2 0 and USB 1 1 _____________________________________________________________________________________ 4 2 The computer sho...

Page 16: ...dragged to be reorganized and reordered on the left view 2 3 To choose local folders on your computer or desktop click and then to choose a folder and then save to your destination list Scanning 3 1 Select your desired workflow then press the SCAN button on the bottom right Workflows can also be selected on the scanner screen and started using the scan button on the scanner when Raven Desktop is o...

Page 17: ...r Color The original is scanned in full color This mode is best for full color originals such as pictures Black White Colors in the original are scanned as black or white This mode is best for text only originals Grayscale The colors in the original are scanned in black and white as shades of gray grayscale Most common setting Document Name Enter a custom file name for the document or click the pe...

Page 18: ...s pages in your final document AI Cloud OCR On documents will have optical character recognition OCR applied to the PDF documents generated making them fully searchable internet required Off no optical character recognition OCR will be applied Scan Brightness Adjust the brightness of all scans Note that adjusting the brightness too much could result in white or black pages Scan Contrast Adjust the...

Page 19: ...with the ISO7810 ID 1 type Document s should be square or rectangular and in good condition not fragile or worn Document s should be free of curl wrinkle tears wet ink or punch holes Document s should be free of staples paper clips paper sticky notes Loading Document s in the ADF Paper Tray Document Feeding 1 Unfold the document feeder and its extension 2 Unfold the output tray and raise the paper...

Page 20: ...c feeder tray Feeding Tips To avoid occasional multi feeds or paper jams please fan your documents and align the top edges before feeding them into the scanner 1 Hold both ends of the documents and fan them a few times 2 Rotate the documents by 90 degrees and fan them in the same manner 3 Align the edges of the documents in a step like pattern see picture 19 support raven com 1 800 713 9009 raven ...

Page 21: ...nce of paper size from large to small 2 If two pages are of the same size yet with different weight arrange these pages in the sequence of paper weight from heavyweight to lightweight 3 Align the edges of the documents by tapping the bottom of the stack against the table top 4 Center these pages in the document feeder and make sure that the edges of page of the largest size slightly touch the Pape...

Page 22: ...ts Scanning Your Document to USB Flash Drives 1 Insert a USB Flash Drive or External USB Hard Drive into the USB port on the left side of the scanner Note the USB drive must be formatted to FAT32 format 2 Load the stack of documents with the top of the pages pointing into the feeder 3 Verify that the paper guides are aligned with the edges of the stack by sliding the paper feed guides in the autom...

Page 23: ...w 5 Click SCAN 6 Preview thumbnails of the scanned pages and make any necessary edits Scanning Your Document to Dropbox 1 Connect your Dropbox account within your account settings by visiting https app raven com connect 2 Load the stack of documents with the top of the pages pointing into the feeder 3 Verify that the paper guides are aligned with the edges of the stack by sliding the paper feed gu...

Page 24: ...he paper feed guides in the automatic feeder tray 4 Select Quickbooks Online as a Destination in your desired Raven Desktop workflow 5 Click SCAN 6 Preview thumbnails of the scanned pages and make any necessary edits 7 Locate your documents in Quickbooks Online as PDF attachments to be used with invoice or expense transactions Scanning and Sending to Multiple Destinations 1 Load the stack of docum...

Page 25: ...your scanner you can close Raven Desktop and the Raven Standard should be available for use with other applications that are TWAIN compatible Troubleshooting Clearing Paper Jams In the event of a paper jam follow the procedures below to remove the paper 1 Press the ADF release button on the right side 2 Gently open the front door 3 Carefully pull the paper out of the ADF unit 4 Close the front doo...

Page 26: ...Paperjam 1 Original has become stuck in the feeder 2 Original exceeds max length Open the feeder cover and pull the original out of the feeder Cover Open Feeder cover is open Close the feeder cover Multi Feed More than one piece of paper fed into the feeder 1 Remove the paper 2 Fan the paper for several times 3 Make sure the edge of paper near the paper guide and try again 25 support raven com 1 8...

Page 27: ...its edges slightly touch the paper guides No USB Cable Connection No USB cable connection Connect scanner to the computer with a USB cable Firmware Download Fail Firmware installation failed Download the firmware and try again 26 support raven com 1 800 713 9009 raven com support ...

Page 28: ...ler condition If necessary follow the cleaning directions and perform the cleaning Question Paper becomes skewed in the scanner Answer 1 Use the slide guide to keep the paper path straight 2 Check the condition of the feeding roller If necessary follow the cleaning directions and perform the cleaning Question Receipts are not being detected as fed into the scanner Answer 1 Slide the feeder paper g...

Page 29: ... the rollers and glass after first 4 000 to 5 000 scans and then perform the cleaning on a weekly basis Note that the guideline varies according to the type of documents you are scanning Tip If documents do not feed easily if several documents feed at the same time or if streaks appear on the scanned images it is time to clean your scanner Cleaning Procedures 1 Soak a clean cloth with some isoprop...

Page 30: ...e isopropyl alcohol 95 Do not spray the glass cleaner directly on the glass If too much glass cleaner is applied the cleaner could leak under the glass and damage the scanner 3 Wipe the glass and the white area as illustrated in below to rid the dust or dirt 29 support raven com 1 800 713 9009 raven com support ...

Page 31: ...ven support at support raven com or call 1 800 713 9009 to order a replacement Disassembling Procedure 1 Press the ADF Release button 2 Gently open the ADF Front Cover to the left 3 Hold the mylar assembly with your fingers and then lift it up as illustrated below 4 Locate the white wheel to the right and gently pull the roller at an angle towards 5 Press the right end of the Friction Roller exter...

Page 32: ...end of the Friction Roller to the hole of its original place Make sure the flat side is up as shown 2 Insert the right end of the Friction Roller to its slot 3 Press down the mylar assembly 31 support raven com 1 800 713 9009 raven com support ...

Page 33: ... https www raven com accessories email Raven support at support raven com or call 1 800 713 9009 to order any consumables Replacing the ADF Roller After scanning approximately 200 000 pages through the ADF the ADF rollers may be worn out and you may experience problems with document feeding In this case you may need to replace a new ADF roller For ordering the ADF roller please email Raven support...

Page 34: ... the ADF roller Reassembling Procedure 1 Insert the left end of the ADF roller first to its slot and place the ADF roller to its proper position 2 Move the tab of the ADF roller DOWN 3 Close the ADF roller cover A snap in sound could be heard if correctly installed 33 support raven com 1 800 713 9009 raven com support ...

Page 35: ...t Connectivity RJ 45 Ethernet 10 100 1000 Mb or Wi Fi Wi Fi Standard IEEE 802 11 b g n standards compliant Wi Fi Communication Mode 1T1R Mode Wi Fi Frequency Range 2 412 5GHz subject to local regulations Wi Fi Security WEP 64 128 TKIP WPA WPA2 mixed 802 1x and 802 11i Power Requirement 100 240V 50 60Hz 1 2A Max Power Source 24Vdc 2 0A Power Consumption Operation 35 W Ready 20 W Sleep 3 6 W Off 0 4...

Page 36: ...Technical Support Raven 11150 S Wilcrest Drive Suite 200 Houston Texas 77099 1 800 713 9009 support raven com www Raven com 35 support raven com 1 800 713 9009 raven com support ...

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