Ravelli Vittoria C Deco, Use And Maintenance Manual

Page: 163 / 341

Use and maintenance manual Vittoria Déco
Pag.46
Rev.1 10/03/2021
ANOMALY (general)
The stove has detected an anomaly; refer to the troubleshooting
chapter.
By pressing the confirmation key, the problem is described.
Warning Pop -Up
ANOMALY
DESCRIPTION
SERVICE REQUEST
The threshold value of set work hours has been reached. The symbol displayed
remains active throughout the work phase. Non-routine maintenance is required
on the stove.
Alarms (table with reference codes)
TITLE REASON SOLUTION
AL 01 BLACK OUT No voltage during work phase
Press the switch off key and switch on the stove
again
If the problem persists, contact the Support Service
AL 02 K PROBE
FAILURE
The K probe is malfunctioning Contact the Support Service
The K probe is disconnected from the
electronicboard
Contact the Support Service
AL 03 OVERTEMP. K
Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
Switch off the stove, clean the brazier and the tube
bundle and adjust the combustion setting the Pellet/
Air values
Contact the Support Service
If the problem persists, contact the Support Service
AL 04
FUME
EXHAUST
DAMAGED
Fume exhaust encoder is not working or is
connected incorrectly
Contact the Support Service
No power to fume extractor. Contact the Support Service
The fume extractor is blocked. Contact the Support Service
AL 05 NO SWITCH-
ON
The pellet tank is empty.
Check for the presence of pellets in the container.
Top up, if necessary.
Pellet calibration and suction during switch on
phase
is incorrect.
Contact the Support Service
The ignition coil is faulty or positioned
incorrectly
Contact the Support Service
AL 06 PELLETS
FINISHED
The pellet tank is empty.
Check for the presence of pellets in the container.
Top up, if necessary.
The gear motor is not loading pellets.
Empty the tank to see if there are any objects inside
that may prevent proper operation of the auger.
Not enough pellets loaded Regulate pellets setting from “SET AIR/PELLETS”
If the problem persists, contact the Support Service
AL 07
RESETTABLE
THERMAL
BREAKER
The manual reset thermostat connected to the
hopper has been triggered
Reset the thermostat by pressing the button on the
back of the stove
Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
Switch off the stove, clean the brazier and the tube
bundle and adjust the combustion setting the Pellet/
Air values
Contacter le Service d’Assistance
AL 08 DEPRESSION
The flue is blocked. Check the flue is free and clean
The vacuum meter is faulty. Check the mains voltage.
AL 12
FUME
EXHAUST
SYSTEM
The fume exhaust system has a loss of
performance due to fan obstruction or voltage
drop.
Check the mains voltage.